Paxum backend changed back to old version
 

Paxum backend has changed back to the old version for me.

Everyone else seeing this ?
Any news ?

This is the latest:

Paxum Prepaid Card (SEPA)
000000XXXXXX0000
SubmittedSubmitted (Submitted on 2019-05-30 09:10:42)
This process can take up to 10 business days. Total Card delivery time to receive it is approximately 6 weeks

Not seeing that here. Perhaps you clicked classic version in the footer of the new interface?
Easy reset is to log out then log back in.

6 weeks.... what a long time.....

What is really the card delivery time?

Same here!

I enter https://www.paxum.com, it redirects me to https://eu.paxum.com/, I sign in from there (https://eu.paxum.com/sign-in/) and I get old interface (https://secure.paxum.com).

:1orglaugh that is $5 mil question

Hi Ruth, thanks for the quick reply.

Its nothing like that.

When logging in. I see the new login screen.
When logged in. It takes me to the 'classic' (old) backend.
Happens every time i log in. First happened last week.
Im seeing the same issue on several computers.

It is also NOT just a 'classic' template.
It connects to an old database for personal data!
It does'nt match my updated personal data created on the 'new' backend.

That is just bizarre! And not very reassuring at all!

Thanks Denny!
Appreciate the on topic reply.

That's exactly what happens for me.

Maybe its just another retarded developer mistake where they aren't correctly geo ip redirecting correctly.
I bet if you log in from outside eu, certain eu countries or certain ip blocks, you don't see the same issue.
Something like that anyway.

Same here yesterday, after login I needed to update my password and got stuck at the old backend. Not a real problem, everything worked properly.

Thanks for replying with that on topic information.

It is a problem though. They are responsible for our money and they don't even seem to be aware this is happening.

Additionally, the old backend. Has old personal data.
If you have updated personal data since the new backend.
Being connected to the old backend could cause you to send money to an out of date or incorrect bank account.

i like 'backends'...

Same happened here when I transferred money last thursday.
Got a bit confused, but the money arrived in my bank as always. :thumbsup
.

Thanks for the heads up.

Its mind blowing to me that Ruth isn't aware (and obviously paxum are not either) that this shit is happening.

Its even more fucked up that it is happening at all and been going on for some time.

Merry Xmas and Happy Holidays from Paxum Inc

Probably sold the new design to afford the printing of all these cards that never get sent

LOL :thumbsup

Another Paxum success story.

:thumbsup

Paxum step #4 is having issues I cannot fill it up!

I have asked the tech department to look into this. They will investigate and fix any issues they identify.

If you're also able to open a ticket about this please do so and provide as much detail in the ticket as possible about the issue you're experiencing (screenshots if available) etc. Then our support department can forward the info to the tech crew for investigation.

Thanks! :)

yes i get the old backend too

I'd fire some of the tech crew. They are the morons that created the issue and haven't even noticed their screw up in all this time !!

I recently updated my information (small amendment was needed) on the new paxum version.
Withdrew funds last week when i was directed the classic version.
The withdrawal got rejected.
This was because the personal/banking data on classic version has my old data !!
SERIOUSLY WTF IS THAT ABOUT ???
I updated my data and withdrew early hours of Monday.
Withdrawal still hasn't completed. So now i don't have my funds for xmas.

Q/ Why is Paxum not syncing data or using one database or just retired the classic version completely ?

Good news.
Now when logging in it takes you to the correct page.
https://portal.paxum.com/accounts

Bad news.
Theres fuck all there. Theres no account info, just a blank page !

Paxum really are just one cluster fuck after another.

It seems to be fine here... was asked to confirm some information.

Thanks for this.

On my laptop. A grey blank screen slides across.
On my desktop. A grey screen slides across, but with an information request like you saw.

Probably more of their retard developer fuck ups.
Some css thing, maybe.