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Namecheap gives financial aid

In case you cant afford to pay bills due covid situation. I dont use them for years, but still nice gesture from them.

Quote:

An Important Update

We understand some of our customers will find themselves in a tough spot financially as a result of COVID-19. If you are having trouble keeping up with your Namecheap payments, please open a support ticket with us, and our team will see what we can do to help. I urge you not to abuse this offer, please allow it to be used by those who need it most, who are otherwise unable to pay. For transparency, we will be able to help more on products we own end to end, such as our hosted products. Domains are a much tougher proposition, since we have registries that we need to pay upfront to extend domain names. Unless we can get some registries to work with us, it will be difficult to do much in this regard. That being said, please apply respectfully.

On another front, there are always those who try to take advantage of crisis situations by carrying out acts of fraud. In response, we are actively working with authorities to both proactively prevent, and take down, any fraudulent or abusive domains or websites related to COVID19. This includes banning certain terms such as "coronavirus", "covid", and "vaccine" from our domain search tool so they cannot be purchased and used for abuse. If you have a legitimate use for a domain containing one of these terms, our support team will be available to review and register it for you manually upon your request.

It's important for everyone to do their bit in tackling this global emergency, which is why all Namecheap offices have been closed indefinitely, and our employees are now operating from the safety of their homes. We are also providing our teams with the most up-to-date information on the ever-changing situation.

Thanks to the flexibility and dedication of our customer support teams, we are able to keep on offering our renowned customer support, 24/7, so your service experience will remain unchanged. Likewise, there will be no disruption to your usual Namecheap services.

In these difficult times it's always important to look out for each other and lend a helping hand where we can. I wish you and your family good health as we navigate the road ahead.

Gratefully Yours,

Richard Kirkendall
Namecheap CEO

Most of my domains are from NC. so nice move from them.
I also got this email from Godaddy... "you might hear kids and dogs" :1orglaugh

Dear GoDaddy Customers,

There's nothing more important to us than the well-being of our customers and employees. As COVID-19 continues to spread, I want you to know we're doing all we can to support you and other independent ventures around the world.

You'll find helpful videos, articles and timely solutions in GoDaddy Help.

Our GoDaddy Guides continue to answer the phones and chat. No question is off-topic or too small (though there may be increased wait times since they're working from home, and you might hear kids and dogs). Call us if you need help. We're here for you.

Our services are up and running so your online business can remain open — so you can reach your customers and they can connect with you.

Lastly, please take good care of yourself and your loved ones. Stay safe. Stay healthy. Be patient and kind. There is no better time to strengthen our bonds, to stand together (digitally), to help each other through this storm, and come out the other side stronger.

Together, we will.

Aman Bhutani

CEO, GoDaddy
#OpenWeStand

Thats a pretty grand move from Namecheap, kudos to them!

Great move from them

Quote:

Originally Posted by Hinc (Post 22634032)

Thats a pretty grand move from Namecheap, kudos to them!

:thumbsup

Yes, received this same email from them last night.