Paxum?
 

Can you withdraw money from paxum to a bank account or external card in canada, everything is being rejected. have tried 4 cards from 4 different canadian banks. i am not up to date on things regarding paxum. Whats the deal?

Make sure the ATM supports UnionPay. This Chinese card does not work with every ATM.

Edit: Sorry, did not read your question carefully... answer will be useless for you.

[email protected] :2 cents:

Same here, they are working on fixing this issue and should be solved today.

I just did today and it says success

Good luck getting your money

I experienced rejected wire a couple of times.
Check your receiving/Beneficiary info if it has a :warning sign, you need to fix that first until it goes back to a green check mark.
Otherwise, some info is missing or wrong it will get rejected or returned.

You can resend it after it's fixed.

I haven't been trying with wire, originally i wanted a bank withdrawal, apparently canada isnt' even on the list, despite the company being canadian. i have been trying with external card and not a single one worked, despite using 4-5 banks. i tried reaching out to ruth but no response, no surprise. theres a reason i haven't used them in the past, the support is god awful. the whole process of doing anything, even registering to use them, is so long and dragged out because you need to contact them for so much and so much doesn't work as it should and their response rate being atrocious makes it a painful process.

:thumbsup

I just noticed an email from Gamma Entertainment, in it they said they are stopping pay with Paxum due to all the

Dear valued affiliates,

Following recent banking events in Europe it is not presently possible to process payments via Paxum and we don’t have a clear idea of when that may resume.

We understand the impact this may have on some of you and we are working to find a solution.

In the meantime we highly suggest switching your payout method to wire or check, which will be processed immediately, please contact us for that change.

Gamma remains committed to paying its affiliates as always and we apologize for the interruption.

We remain dedicated to helping you get your payment as quickly as possible and appreciate your patience as we search for other solutions.

What happened with Paxum? Europe? What the fuck happened in Europe.. isn't Paxum head office 2 hours from me in Montreal? I wired money just last week to my account, I'm in Canada. I just recently switched everything over to Paxum so I wouldn't have to handle mail because of the pandemic, lol. god damnit.

Their address in montreal isn't a "head office" its a UPS office for receiving mail. That being said ruth provides good customer service and whenever there's an issue I would recommend reaching out to her.

same here, curious what's fucking going on :disgust

Ryan, they are answering support. I have been affected with this fiasco since day 1.
Their tech ticket system usually takes a day or 2 to reply but I got response from Chris and Ruth. Btw, there was some Email issues with Ruth so it is not her fault.

Update: Day 3 in Germany and I'm still unable to withdraw a test amount of €700 in the ATM machines (tried multiple atm banks).
The last withdrawl I was able to do was on July 6th for €2k after that I tried about 5 times on July 8,9 and today still not working.
Btw, there are some "declining fees" each time an ATM transaction gets declined. I noticed this from the activity transactions, they are totally stupid because it is 100% not your fault, they aren't much but still......
I'll wait until the end of this week and if shit doesn't get solved I will transfer my funds back to Paxum for now its safer than leaving it in the MC WC. :2 cents:

Wirecard AG and Wirecard Bank AG in Germany has had serious fraud discovered. A sister company, Wirecard Solutions Ltd UK, in the UK, got stopped - as a security measure from the governing body FCA.

The FCA wanted to make sure that Wirecard Solutions Ltd UK had their accounts and books in order, to allow them to continue to operate. This is the company which has printed and are behind the Paxum Mastercards (not to be confused or mixed up with the Union Pay version).

I do not know but it could be a possibility that one or more of Paxum’s wire details, for incoming funds, were directly or indirectly linked/connected to the bank version, Wirecard Bank AG in Germany. Since it got shut down, it would seem reasonable there would be delays in wiring money into Paxum to pay out to affiliates. I do not know if this has any bearing but on Gammae’s case above, but it is a fair guess based on the events.

See also the sticky thread here on top of the forum. That one is about the Wirecard debacle.

Just switch to wire like they suggest :thumbsup

I just started using them because i needed to, so the amounts i've put in aren't enough to be dinged 50 dollars a withdrawal. i could let the money add up and then withdraw. but given the uncertainty with things not working as they should. i dont want to let it get to an amount where it makes sense to pay 50 dollar withdrawal fees

Has anyone received wire withdrawals to the UK recently from their Paxum account, I have been waiting on an $1800 wire for over 7 days now.

I have been using the same process/withdrawal template for the last 18 months no issues, it's never taken this long before.

No money in bank account and none on Paxum account - just gone MIA

Canadian clients can use Withdrawal to External Card, and we also support CAD wire withdrawal (with a $25 USD per transaction fee).

I'm not sure what email address to search for in my inbox, but I don't recall getting a query with these specifics. I'm sorry for any lack of response on my part. Our support staff typically responds to tickets within 24 hours, if you let me know your ticket number I can check into your situation for you.

We are in direct communication with the finance department at Gamma and we believe the problem will be resolved shortly. The problem is not due to either Gamma or Paxum directly and we're confident it can be fixed.

As mentioned, we do also offer Wire withdrawal in CAD that has a $25 USD per transaction fee. Simply enter your bank details in CAD currency.

Wire withdrawals are working normally. If you have an open ticket about this issue please let me know the ticket number.

Thanks Ruth it's

Ticket # 967102

Thanks, it appears our support staff responded to your ticket earlier today (less than 2 hours after creation) and your query was escalated to our accounting department. Support will update you as soon as they receive an update from our accounting department.

Weird. I just did a wire 2 days ago, just checked, and it's on my bank account already.

Ok, maybe not UK, but still Europe wire transfer.

Thanks, yeah I saw the escalation reply earlier, just wondering if other people had issues as I've never had any before so it seemed strange.

Yeah all of mine have been fine for months now that's why it so odd this time around with the same template used for withdrawal.

they usually replay once a week...Good luck

I hope its a little quicker I've got another payment due to go into Paxum this week, don't really want to try another wire before this one arrives.

I've been waiting since July 3rd for a wire transfer to come through to my Czech bank account. Normally it takes 2 or 3 days.

Hopefully the money is in motion.

Mine was sent on the 3rd July too, they resent yesterday and it's just arrived today so nice and quick, looks like it may have got stuck.

Yes, mine came through today as well.:thumbsup

awesome :thumbsup:thumbsup

wow paypal charges a quarter and it's instant

i withdrawed on 16 july and approved on 17th. But still didnt get anything

Why are you comparing Paypal to Paxum? Paypal works in non-adult space and thus has access to more banking partners. Try getting an account for adult related business and you will be surprised that sometimes no matter how much you are willing to pay, the bank will still not process it for you. So you if you think paypal is better, then go switch to them.

i wrote to ruthb and created a ticket, support team wrote me back in couple hours, they forwarded to payment team. thanks for now, im waiting second respond.

I see they added a dutch bank to receive wires :thumbsup

anyone who is living trouble like me?

thanks for heads up.

still wirecard they haven't changed anything .

You can call me a living trouble . . .

yes but is new information, cause I was waiting for this, wirecard maybe is only the cards with the issue

What's the issue with Wirecard? I used it online as well as at ATMs and it worked.

still couldn’t take my money, it became 23 days and i gave extra $50 for mt103, waiting results

There is multiple threads about it what happened.

Soon, time will come when banks will be replaced with a faster, cheaper and direct method to transfer values from A to B.

I have been listening to this story for 30 years...money transfers will always be heavily regulated and centralized...

There is already many such methods, there is only question of wide acceptance, not technology

I know but Wirecards should be working. https://www.reuters.com/article/us-b...-idUSKBN24010N

Yes , but considering is wirecard on a way to be shutdown, you cant really expect normal operations with it.

Probably, that's why I asked if people have any issues. Some said they are randomly unable to withdraw from ATMs or only low amount. I had some funds on the card, tried to withdraw from an ATM and pay online and it worked but I'm afraid to move bigger amount to the card now.

Pawhat? I wonder how they are still in business... Not!?