What happened to Jakub at Segpay?
 

He used to be lighting fast answering emails but now I can't get hold of him or accounting person. Any idea what is going on with Segpay?

Same problem here. Trying to get in touch with their compliance for a week. My ticket has been assigned to somebody (can't remember the name). Then nothing. I contacted Kristi/Gucci asking for some news and she told me that there was a reply to the ticket that I never got. Replied to the ticket and then nothing again. It's 4 days that I'm trying to contact Kristi/Gucci without any luck.

So my question is the same .... what's going on there?

Hi There, Jakub is no longer with Segpay. I apologize for the delay in response. Can you please email me at [email protected] so I can help resolve. In addition, we have new team members assigned to your account so help better support you. I can introduce you. Thank you!