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-   -   Paxum ID system glitch closed my accounts (https://gfy.com/showthread.php?t=1357514)

ContentBay 09-05-2022 01:48 PM

Paxum ID system glitch closed my accounts
 
I have a possible huge problem with Paxum since, apparently, my accounts are "closed."

I can't access them now, yet I still am receiving notifications for all the received

money.


I wanted to do the ID facial recognition and the whole shebang for my phone and

now every time I want to access both my business and private account

(since my only lifeline to Paxum support was via my personal but was asked to do the ID check there also so, I got double :love2suckas you can only imagine)

I'm left with a notification Account Closed :censored

No way of contacting Paxum, and cut off from my accounts I use daily...

Sweet stuff

Anyone had these issues?

Ruth :helpme

Brian mike 09-06-2022 06:34 AM

bump for ya!

zijlstravideo 09-06-2022 03:33 PM

Damn that sucks... hope it gets resolved soon.

RuthB 09-06-2022 06:10 PM

Quote:

Originally Posted by ContentBay (Post 23039576)
I have a possible huge problem with Paxum since, apparently, my accounts are "closed."

I can't access them now, yet I still am receiving notifications for all the received

money.


I wanted to do the ID facial recognition and the whole shebang for my phone and

now every time I want to access both my business and private account

(since my only lifeline to Paxum support was via my personal but was asked to do the ID check there also so, I got double :love2suckas you can only imagine)

I'm left with a notification Account Closed :censored

No way of contacting Paxum, and cut off from my accounts I use daily...

Sweet stuff

Anyone had these issues?

Ruth :helpme

Please feel free to email me ([email protected]) with details and your account username(s).

We don't close accounts without reason, but I'll be happy to forward your query to the appropriate department for a review. :thumbsup

Biggie Smalls Web Writing 09-06-2022 08:21 PM

Quote:

Originally Posted by ContentBay (Post 23039576)
I have a possible huge problem with Paxum since, apparently, my accounts are "closed."

I can't access them now, yet I still am receiving notifications for all the received

money.


I wanted to do the ID facial recognition and the whole shebang for my phone and

now every time I want to access both my business and private account

(since my only lifeline to Paxum support was via my personal but was asked to do the ID check there also so, I got double :love2suckas you can only imagine)

I'm left with a notification Account Closed :censored

No way of contacting Paxum, and cut off from my accounts I use daily...

Sweet stuff

Anyone had these issues?

Ruth :helpme

One of our employees experienced the same a few days ago. She contacted support several times but no response..

digitalfantasies 09-06-2022 10:01 PM

Quote:

Originally Posted by RuthB (Post 23040112)
We don't close accounts without reason

Yes you do.

INever 09-07-2022 01:46 AM

Big and small tech on a rampage. The AIpocalypse.


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