Stripchat / stripcash are thieves and put shame on industry
 

I create a dummy account on them to verify that their tracking system was working and spend 10$ with a virtual card to check the revshare is working.

I forgot about it. 6 months later I got 4 x 100$ debit on the VCC (never used anywhere else) from their payment processor, I never log in any more on this dummy account and nobody does from the history of the account. The tokens not have been credited to the dummy account so it's not the account that is compromised.

The industry got very bad reputations in the old days fault of shady practices like that, we did our best to clean our name and to build trust about paiement on Adult websites and in 2023 we still see some company doing such things.

I initiated cashback and I have good hope to get refunded but I can't imagine the feeling of the average Joe against the industry.

Stripcash if you read this and you are not doing this intentionaly, you really need to triple check your staff and your security measure. But how things appended, I have very high doubt that is not a volontary system.

Ruh roh!

You are posting it on a board full of content thieves. Stripchat are one of those shitbags knowingly sponsoring piracy sites, so what would you expect from them?

Supporting thieves equals being a thief.

Hi! please, contact our support based on the payment processor you use
https://stripchat.com/support/billing

Off course I contact your paiement processor paymentico as soon as I seen the transactions but off course they did not answer.

Just a little update:

Stipchat has now suspended for "verification" during "random inspection" my dummy account. So they even scammed my 10$ tokens :D ( and making it more complicated to contact their support )

Drama Llama incoming ;)

They are the best cam affiliate ever. I can record models shows, use these videos for affiliate promotion and it seems that stripchat doesnt care about copyrights. God bless them

Hi!

We found your affiliate account based on your GFY name, and we found the member in question. Having talked with Paymentico, we got the information that they have dealt with the fraudulent charges and they contacted you via the email you used for your member account. If this has not yet happened, please give it some hours.

It's actually against our rules for affiliates to host any stripchat related content ( pictures, videos, etc.) . You can only get content through our API and use the links generated via it.

The power of GFY . . .

maybe best to say "they are hopefully dealing with" & "they should be contacting you"

rather than they have dealt with & have contacted, because next you say...

so it´s hopefully happening & not has...


this is the problem with any big companies & corporations with many processors, so many eggs in so many baskets & no one really knows the situation until it´s been escalated to the top or to GFY...

sad this had to happen in the first place, but at least, GFY for the win :thumbsup

where did the fraud occure, thats what we want to know. as he did not used the card anywhere else.

I can confirm that I got refund. Really thanks to the power of GFY as I still did not received answers from the 5 email sent to the paiement processor Paymentico.

When my bank was about to open dispute, they said " ah finally we can't open dispute because transactions have been refund ! " :D

Now the "Payments and Fraud Officer" of StripCash is contacting me to have more informations so they can investigate. I give them all infos but I still can't understand how this kind of things can happened in 2023.

Cause mistakes can happen, doesnt matter what year. It's just always weird when 1/1000 was "scammed" and all others doing fine. There is mostly a mistake and sometimes it's u.
Maybe the situation can be cleard up more.

4 "mistakes" at 100 bucks in 1 sunday night, is little suspicious.

Like I said to them I hope they will do severe investigation and find their weak link for this never happens again and maybe in a dream world find other victims and refund them.

makes you wonder, how many more "mistakes" are made every day, but some people won´t or cannot say or speak out, so they just leave it...

I can´t see how it could just be this one time situation or incident to an affiliate testing the market & checking on the system, so glad you did & we have results :Oh crap

Hi!

I checked your whole case with paymentico, including your charge history and your email conversation:

1.)There was no trace of any prior email from the one that you used to register your member with. Is it possible that you used a different email when you tried to contact us?

2.) Here is a short timeline of the events. The time/date is in UTC:

-Fraud charges started on 2023-11-12 11:46:47 and last one on 2023-11-12 17:49:40
-Refunds were on 2023-11-13 07:29:34

The charges were detected, investigated and you were refunded within 24 hours.


3.) Here is a longer description of the events:

Regarding the unauthorized purchases, the transactions were made on the 12th of November from another account and were refunded on the 13th of November since our fraud system detected suspicious activity. After evaluation, Paymentico blocked the account for fraud and immediately refunded the transactions.

They also blocked your actual account bd****ss, since they were connected with the same card, looking like a duplicate account.


4.)An essential factor is that whoever made the charge used a separate account, and your CVV was used for the fraudulent transactions; therefore, the fraudsters had the full card details to be able to make the purchases.

We are incredibly proud of the cooperation between our compliance team and payment processors, and we handle fraud with the utmost care. Just like we did in your case.

For any further information, please continue the conversation with paymentico as I can not share any confidential information from your case. Still, if you decide so, you could share the information you received from your further questions.

I am getting constant refunds on Stripcash as an affiliate. Maybe here is the same problem?

There are 2 scenarios for refund/chargeback situation :

1.) Friendly fraud: a Fraudulent activity where a customer contests a genuine charge made with their credit card, debit card, or other payment method.

-Visa typically allows chargebacks within 120 days.
-MasterCard's timeframe can vary but is usually up to 120 days.
-American Express and Discover may have different time limits, which can depend on the cardholder's agreement and the nature of the dispute.

The seller can dispute these friendly fraud cases. We have an active "chargeback reversal" department fighting these cases.


2.) Fraudulent charges: Stolen credit card information, primarily by compromised devices or phishing attacks ( fake emails, impersonating, lets say, DHL, which will ask for your credit card info and steal the data)


In example 1.) it results in chargeback unless we win the dispute.
In example 2.) as soon we detect the fraud, we refund the amount; we do not wait for the chargeback to happen.


Both cases are part of the Cam business and any other business where online sales happen. Visa and Mastercard have a rule that a seller must maintain a below 1% chargeback rate. Otherwise, they cease the cooperation.


If you wish, you could share your stripcash account name with me, and I could provide you with valid information, which you could share here.

This whole thread is suss.

Stripcash has been pretty solid for me. Thanks Morgan for giving explanations.

I agree. Morgan has obviously spent time investigating and she provided pertinent answers, you don't see that level of professionalism in a lot of support teams these days so it is worth mentioning. Kudos :thumbsup

man this is kind of concerning lol, how did this error happen?

edit: I read the rest of the thread

there's lots of stolen card activity every day. i'm following because the OP said he used a virtual card and used it only once. that means the theft likely happened at the biller. intrusion or employing thieves?

:upsidedow

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