Anyone have a direct contact with A C4S person
 

Support has become completely useless. Complete fucking idiots. Compliance team pathetic. no help. C4s admin is prehistoric Anyone ?

what issue(s) are you having?

you mentioned compliance so this thread might be of some help?

as the OP mentioned in that thread, the address is probably optional. I just kept it in from the template I used as it's impossible to track people down with rural JA addresses. if they were NA or urban-based performers I'd have probably left that portion out as well

once you have the performer releases and the IDs, go to COMPLIANCE>ADD NEW PERFORMER in your admin. upload each one

once approved you just select the appropriate performer(s) in the 'SELECT PERFORMERS' tab when publishing clips

if they're requesting releases/IDs retroactively, do the same thing in COMPLIANCE then email the stuff to them as well

for any clips where you don't have proper releases/IDs, just delete the clips

hope some of this is useful

I appreciate you thanks