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StatsRemote, damn...
They know how to run a business. They find a problem and email their members to say they are aware of it and are working on it.
Then they email the fix and it works. I paid for a year upfront and I rarely do this unless I have a lot of confidence in the service or product. Thanks StatsRemote :) |
what is statsremote ?
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yep
no other company does that ever had a host mailing you when they had downtime haha they pray that you dont notice it only very few programs are as direct when it comes to problems as they are nice :thumbsup |
Its a product that is well worth the money.
Great software and they do a good job at getting updates out there. |
It is one of the best investments i have made. They save me so much time.
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Highly recommended!
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Yeah that was nice, good business practice.
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It shocked the hell out of me, to get an email like that from a host! lol They get an A+ for that from me. Nope, I don't work for them and there's no ref code in that link. I'm just one of their satisfied customers. :thumbsup |
AMAZING PROGRAM!
Worth every penny! |
Thanks guys! This was the first time something like this happened after almost two years in biz with StatsRemote. I'm glad that we were able to fix it within 12 hours eventhough it started in the middle of the night.
BTW a few people signed up again because they thought their subscription expired. I'm just going through our records and already issued a few refunds. If you signed up again eventhough your original subscription is still active please contact us. Quote:
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I thought my subscription ended as well.
I messaged JB and within minutes I had a response that my subscription was still valid for another month. The problem was fixed within 10 minutes. Talk about great support. Thanks JB :thumbsup Quote:
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Top notch support!
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I'm a cheap bastard. I don't even get movie channels...
But stats remote is definitely worth the $30/month :thumbsup |
I've talked to their support via ICQ and they are polite and very helpful :thumbsup
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I used to spend a good part of the day just refreshing my stats, like a man possessed, but now I just have StatsRemote running in the background and everytime I get a sale, I hear Bill & Ted saying 'Excellent!' and it brings a smile to my face. :Graucho |
dont you wish all companies ran their business like statsremote? :thumbsup
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what is statremote?
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Thanks everybody. We really appreciate the good words.
Fortunately 'only' about 200 people were affected by this but my ICQ was blinking like a Christmas tree all day. I don't even want to imagine how it would have been if all our members had had this problem. Quote:
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Statsremote is like one of those products, where once you start using it, you dont know how you ever lived without it. |
as luck would have it I was one of the few that had the issue, I bought stats remote and on the second day it had the issue.. I sent a ICQ and got a reply within a few moments.. with the promise they would have it fixed by the next day ( it was late that night). Well today is the next day and it works :)
nice program and very handy.. |
I think they really deserve that "Most Innovative Product" award, and combining that with a good customer support = :thumbsup
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What are you talking about?
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We offered the StatsRemote service free to all AdultEarners webmasters (qualified) just before this problem occured....
Thumbs Up to JB for the support offered and way to go on what has to be the most time saving program on the net... SR saves me an hour a day checking my stats, and if you cant afford the monthly subscription to save the time then you really need to go apply at McDs and forget working online..... |
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