strange FTP login problem...
 

looking for some help here....

today when i tried to FTP into my websites i get timeout error upon trying to login. the problem seems to be only with my computer/ISP. i talked to the ISP (sbc) and they said no problems that they are aware of. i talked to my webhost (ISPrime) and again, no problems on their end. a friend of mine just logged into my sites with no problem. therefore, it must be something on my computer or my ISP. i haven't changed anything since i logged in last on Saturday so i'm stumped as to what to look for. any suggestions?

Turn on/off passive mode in your settings.

Battus - just tried your suggestion....didn't work....

Then your isp blocked the port youd use for ftp connections...i think.

that's what makes the most sense to me...but i called SBC and they said they are not blocking the FTP ports....though the guy could have been wrong...strange that it starts up first thing on a monday morning...

try a different FTP program

I went through this last month.. I was unable to access my FTP for a week . It wasnt a problem on the webhosts side.. it wasnt a problem with my ISP

It was some weird problem with one of the routers in between point A and point B... finally got fixed but was making me run in circles trying to fix somehting that wasnt my problem.

good luck

Do you have a firewall? Is MS xp firewall on, do you use a router, do you use peergarudian?

i've tried FTPing in via Dreamweaver, WS FTP and via the Dos prompt....all 3 time out on me so that's why it can't be a software issue....

i don't have a router - the DSL line goes directly into my etheret port on the computer.

i do have McAfee firewall running - it has been running for months with no apparent conflict. but to be sure i disabled it, tried to log in and again same timeout errors.

the problem looks to be an ISP block but if SBC says there isn't one i have no idea where else to look....

Try using telnet to go to port 21, and see if you can connect.

assuming i set it up properly...i got an 'unable to connect' error via Telnet.

i just tried FTPing into my friends website and i get the same timeout error for what its worth...

TRy some ftp freehost, and see if you have the same error there...

Andre

i tried logging into my friends website as a webmaster and go the same error. and he's on a different host....

SBC says they are not blocking the ports...


anyone know of any program/website that can test my ports 20/21 to tell me if they are blocked?

okay - i figured it out but have no clue why this just started...i have the firewall that is built into Windows XP Professional enabled...it has been since i got the computer almost a year ago. I've never had a problem logging into websites via FTP before today...maybe there was some sort of Windows update that changed something in the firewall. anyway, i back in! :thumbsup