PUBLIC APOLOGY: I'll be the first to admit it; I dropped the ball!
 

I was an idiot and offered discount design/print packages for Internext. Although 95% of the orders were completed and delivered on time, the 5% that didn't make it REALLY PISS ME OFF!!! :mad:

I want to send out a public apology to those who didn't receive their cards in time or the ones who had shipping errors. I will no longer be offering discounted design/print since my prices are already extremely low as-is.

After aging 10 years and growing grey because of all the undue stress, I cannot accept super, extreme, order-2-days before the conference rush jobs. If you give me a week I can work miracles. My problem is that I didn't want to turn anyone down and ended up fucking myself in the process.

I have worked out the issues with the 5% and I hope this doesnt portray how I do business. There are tons of people out there that know I do good business when I have the proper timeline to work with.

Thanks for your understanding and this will not happen again!

Rob

Hey your intentions were nothing but good.This wil not come back to you in a negative way...shit happens..we all know that and the ones who dont...fuck em!

Don't sweat it. You are awesome in our book.
:thumbsup

Can't wait to see how our cards came out. Thankfully we weren't in a rush, so no worries.

you hand delivered my cards in FLA due to others fucking up , you are a OK in my book

The cards look awesome and it was a great deal... even with the $25 cab ride to the airport to pick them up.

i was told you do good work

Why people wait to place orders 2 days before a convention always blows my mind...

I get a box of 1000 and when that gets to 50% gone, I order another box to have here on hand.

I've only heard good things about you. Everyone is human...keep on keeping on.

This should DEFINITELY be taken into consideration. Anyone who waits until the last week, day or minute is the actual problem.

You'll be getting another order from me.

Guess I was a lucky one and I got my cards and they turned out great. Thx! :thumbsup

My biggest pet peeve is people not taking responsibility for their actions, so it's good to see someone who will.

I don't mind people making mistakes, it's those that make excuses about it or don't learn from it that will never get my business or my referrals.

As this thread goes to show, someone who'll step up and admit to making a mistake, is gonna receive a LOT more business than they'll ever lose.

Props to you :thumbsup

Wow, I still have not even got my business cards...It's been what, 6 months now Rob and 20 emails?

hey man you can only do so much and you are offering an apology which goes along way, no worries dude

Scammer!











Just kiddin, that kinda shit happens to the best of us.

Thanks for the reassurance, everyone! :thumbsup

you're still the shit :thumbsup your work and support is top notch and i wouldn't go with anyone else... 95% is very good... shit happens sometimes, at least you were man enough to admit and apoligise... you rock! :thumbsup

It's funny how you are apologizing for %5 when lots of companies drop %10 and think it's fine. You give a good product and once they are out of your hands that's not your problem...

Can not blame yourself when people expect you to complete an order within a couple of days - Only ever hear great stuff about you - This thread totally backs that up.

Nice post :thumbsup

Way to step up to the plate and admit it. When I need some more cards I will drop you a line.

As long as you didn't help out certain people more than others, shit happens.

p.s. you are no long with acidflyers.com, correct?

atleast you seem to care about your clients...shit happens

I know I'm new in here, but my impression of you from your posts is that you are A-OK. For what it's worth, I'd order from you.

Still with Acidflyers. :thumbsup

Rob..Amazing job with our order.

Thanks!