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Ross 05-30-2005 11:33 AM

Anyone From Stats Remote Around?
 
I can't access my stats remote, there was a problem taking payment from my card, and in the space of 3 hours they just cut you off. I think that kinda sucks. I've paid it every month since I signed up, and coz one of my cards is fucked up they just cut me off with only an e-mail asking me to update my card details.

I did this, but still can't access it. Anyone care to help?

J B 05-30-2005 01:08 PM

Ross,

I replied to your email you sent today. BTW you were sent four notices with an update URL in the last four days (May 27, 28, 29, 30) before your account was finally cancelled. After the cancellation you were sent another email with instructions on how to renew your account.

Ross 05-30-2005 01:17 PM

Quote:

Originally Posted by J B
Ross,

I replied to your email you sent today. BTW you were sent four notices with an update URL in the last four days (May 27, 28, 29, 30) before your account was finally cancelled. After the cancellation you were sent another email with instructions on how to renew your account.

Well today was the first notification I received.

Just checking my mail now, hope to get it resolved ASAP. Thanks for your help.

Ross 05-30-2005 01:20 PM

Now I'm getting "Sale is rejected" error. This cannot be, the balance on my Mastercard is $0 and my limit is over $7000 LOL....

Anything else I can try?

J B 05-30-2005 01:20 PM

Quote:

Originally Posted by Ross
Well today was the first notification I received.

Just checking my mail now, hope to get it resolved ASAP. Thanks for your help.

That's strange. All billing emails are cc'd to our email address and we received all four emails.

J B 05-30-2005 01:32 PM

Quote:

Originally Posted by Ross
Now I'm getting "Sale is rejected" error. This cannot be, the balance on my Mastercard is $0 and my limit is over $7000 LOL....

Anything else I can try?

I just sent you another email.

Ross 05-30-2005 01:56 PM

Quote:

Originally Posted by J B
I just sent you another email.

Thanks man, just gonna reply now. Should be fine now


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