Anybody's having problems logging in to CCBill?
 

I can't login for over a day now and when I send them an email I don't even get an auto-reply. Anyone else is having problems like that?

all okay from here...


Mr. Romance

webadmin is working fine for me.

no problems for me with web or affiliate admin :thumbsup

no problems, worked yesterday, working today

It was fudged up for a few minutes. Could log in, but the server kept timing out.

Working fine now.

are you still having issues logging in?

Yes. And I still can't get a hold of the support

are you calling in? we have 24/7 phone support:

http://businesscenter.ccbill.com/contact.php

...although my guess is that its a issue with the connection between you and our reporting servers, not a global issue

But I also sent 2 emails to [email protected]

Hey Corvette,
Does ccbill send an automated email to an affiliate if the sponsor changes that affiliates payment details of suspends the account.
If not, then I wish that was a feature.

I had an issue with a sponsor that is known to cancel an affiliate's account based on minor disagreements. If the sponsor were to change the status of my ccbill account I would like to see that in my admin or get an email about it.

can you forward me the emails you sent support?...if they are not getting them, we need to troubleshoot the reason, it may be similar in nature to the reason you cant log in, icq me once you send them please, so that i can confirm that i had gotten them

as for your last point, we are going to release our new affiliate system soon, i think thats one of the new features on the list, pretty sure of this

45471840

i've been having problems on-and-off as well, both with the affiliate and webmaster admins.

I have been hearing mixed reports today that e-mails sent into our support department have been bouncing back, but I have not been able to reproduce the problem. Our network maintenance staff is aware of the issue and trying to narrow down a solution for the problem. Please keep in mind that we do have 24/7 support and we always have a technician ready to assist you; (800) 510-2859.

I do apologize for any inconvenience you may be experiencing at this time. If you have any additional information regarding this problem please feel free to send it directly to me; [email protected].

Thank you,