tear2hosting
 

They have the worst customer service I have ever seen!

4 attempts at comunicating with them and nothing!

anyone here who is with them or know about them?

defend yourself!

they no longer exist . . . that could be part of your problem

When did this happen?

I am using their service as I type (still)

Thnx for the info

We sold the company to OC3Networks a few months back. There was an e-mail that went out to all clients.

1-877-OC3 Networks option 1
or [email protected]

Hold on, things are happening over there that will fix everything in th next week or so. maybe this weekend even...

They still do Baddog just new ownership.

as tear2 or OC3?

As tear2 under new ownership.

hmmm, did not realize that

I moved all my sites from there a week ago, they are shit....

And all this "There was an e-mail that went out to all clients." is a load of shit!!!

stay away...

I also know they are adding things including new support this weekend. By this time next week everything will be in place. Great service, they just went through that major change recently but will have things worked out this week.

I know things are in place that will be complete this week to get everything back to normal. The move was tough but everything will be back to normal in less then a week.

I would just hang tight from what I hear.

Got a small account there, works fine. Never had a problem contacting them.

Strange story is this.

Oh No please don't call us we don't support those single sites or virtual accounts... I assume there are numbers to call on the site.


from their site:

Phone Support
(888) 638-5893

Departments
Sales
[email protected]

Tech Support
[email protected]

General
[email protected]

good luck!

So, why do you know so much about what they are doing?

I just know the people and was there when talking about this.

ummm . . . .

Nightmare host with jim there.. didnt get my multiple e-mails, or messages from tech, and wouldnt you know it... icq was out all week! Had to complain to 2co to stop auto payments. And the servers.... more than just secure, they were fitted with chastity belts! Couldn't run any scripts unless the perms were set to crazy number.

As a former client, and employee of Tear2, I would like to point all involved to this post, Dated October 3rd, 2006.

Neither Jim, Nick nor Dave have any ties to Tear2 since the final CPanel and Server transfer.

Are you saying you are a former employee, or current employee?

I guess that was a bit of broken English on my part! Sorry about that - Saturday evenings at the computer just never felt right. :)

I am not an employee of Tear2. I worked with Tear2 before, and during the transition. As it stands, there is no Tear2 consisting of Nick, Dave, Jim, nor I.

The sale, as noted on XBiz, among other sites, was to OC3. Since that time, we have had no part of the Tear2 name other than offering to call (or provide) OC3's information to people who have saved our ICQ/AIM/etc..

If dissipate, jimb, dave, or I are in the wrong to provide OC3's contact information, please accept our apoligies - we honestly know no better, as we have had no transactions with, or queries from OC3 since October.

Thank you for pointing me back to this thread, which I have read in full. Again, please note where I said that OC3 has not contacted, nor attempted to correct us during this time.

As this is done as a courtesy, please feel free to also offer this updated information, yourself, to any former Tear2 customers you might have randomly ICQ you. http://www.gfy.com/images/icons/xyxthumbs.gif

I would just use the contact information on the website, it should be fine or at least will be this weekend.

they were shitty before the were sold too

Thats really cool.

It's because there support contact will be changing. He is not ignoring anyone. :)

I was thinking of sending our support calls to Phat Servers support while I am in Vegas. Would that be cool? I get very few calls.

Really, not sure what he did wrong, he provided the numbers to call. :upsidedow

can someone from the billing dept of Tear2 contact me if they're reading this thread. I sent an email but haven't got a response yet.

Send 'em on over, i'm sure that one phone call you get per month won't overload my techs.

Well, that backs up the quality of service that Baddog is supplying ..

The day he gets a whole lot an hour is the day that he is in trouble. Seems that it is not the case.

As for Tear2 clients, it seems they are more likely on their own ...

Thank you. I was thinking, what were the last calls you got.

Last one was a couple mornings ago, 7:30, a customer from Israel called because they were having credit card issues and wanted to make sure I knew they were not cancelling their service.

I did get a reboot call last Tues/Weds . . . . all the others have been inquiries.

I like not getting a lot of service calls, means things are running smoothly.

I just spoke with them, please re-send any support requests to:

[email protected]

It will be taken care of right away.

it's not a support request though. It's meant for billing. Should I send it to support anyway?

oh tear2hosting had a new owner...

bump for new owner!

Thanx everybody for your input. I have resolved the issue with them.

thnx

yep, it's fine for now.

This thread is going to be funny pretty soon.