WEBAIR MY ACCOUNT IS PAID UNTIL DECEMBER 14th 2007 !!!!!!!!!!!!!!!!!!!!!!!!!
 

username: alre7du8
client id: 7358


I have paid by epassporte on the 21st of May (for a month) and 07th of June (for six months). I keep getting email after email to pay my hosting and today I got an email that my account was suspended due to nonpayment. I kept responding to EVERY single email you sent me but you keep sending me even more !!!!!!!!!!!!!!

MY HOSTING IS PAID UNTIL DECEMBER 14th !!!!!!!!!!!!

Received: Jun 7, 2007 11:17 AM PDT
Subject: Your Receipt for Payment - Purchase Complete

This email is to confirm your purchase of Invoice137745 for the amount of $59.70 using epassporte.
The charges will appear on your statement as Webair Internet Developme.

The merchant has verified the purchase and your sale is now complete.

Payment Details:
Buyer: [my epassporte id]
Amount: $59.70
Currency: U.S. Dollars
Transaction ID: 48286504
Product: Invoice137745

Business Details

Seller: Webair Internet Development

did you try calling them?

I think he lives in Africa

switch to www.oc3-networks.com
I paid in advance and get no accounting probs. whatsoever.

<insert pic of bat signal>

no, but really funny how the guy called Nathan or something gets some of my messages but somehow misses the others. I also emailed billing from my yahoo email (which I registered with) and from another email just in case - still nothing

I also ICQed them a few minutes ago and I know I'll get a responce on ICQ but probably in a few hours (time difference) but meanwhile I'm sitting with a suspended hosting account

Maybe there are overages?

live support?

tried that too, as soon as I hit the "send" button the browser window closes and that's it

exactly why i wont host at webair. all they care about is money.

fuck the customer. fuck support emails. fuck everyone. but dont fuck the money.

I get invoices sent and they are paid and thats that. no calls or warning emails etc.

sad

fucking pwnage :Oh crap:Oh crap

i have virtual with 4 other hosts, webair hasn't never given me any problems until now, do you wanna hear stories form the other hosts - from sites getting hacked every second day because they have no idea what they're doing, sites down every second day (due to network failure - we are investigating) to havnig to send 50 ICQs and emails just to add one more domain to my account

I think that it's not true.

LOL

you sucker that host at webair never learn huh?



:1orglaugh

today - two emails to billing at webair, two messages to the "live support", one ICQ, my sites still redirect to their 404 page

lol... time to change browser. www.Opera.com
or download some flash or java updates

Host with SplitInfinity and you'll be more than happy...

hm. interesting host. nice example where not worth host sites.

If I had a dime for every problem I've seen posted here about web air I think I would be able to retire :helpme

what makes you a judge............you did say...ah....Poland??? : )

Get a life - Webair Rocks - they stand alone and have the best customer service and support on the planet!!!!

thats what i was thinking.

the issue was resolved couple of hours ago, thread closed

How about opening a support ticket and escalating it?

I usually get replies under a couple of hours for those.

Thanks again Antonio. please let me know if there is anything else I can assist you with.

They stand alone?

Does that mean they dont need crutches or a wheel chair? Never understood that comment.

Anyways Mike and or billing is usually easy to get a hold of and the support there is very very good. We have hosted some smaller projects with them over the years and I never had an issue that was not corrected quickly.

I hate seeing stuff like this on the boards when they have so many ways to contact them. Did you put in an emergency ticket never seen one open more then an hour.

fuck ya. oc3 rocks ass

Very bad! Very bad! Very bad! Very bad!