ePass "mulleejennifer" in here please! New drama on the way!?
 

Hey everyone!

One damn time I broke my own rule not to keep more than $500 in my ePass account, it has actually been a good 1k this time, because I was about to start a new project, needded to pay designers and stuff.

And guess what happened - yup, the complete account has been robbed last night. 3 transactions, 2 times $500 and one time $140 to the ePass account "mulleejennifer". I guess that account has actually been robbed aswell or it has been used as a gateway only. So, if you are mulleejennifer, would be cool if you could login to your ePass account and tell me if the money is still in your account (my ePass name is "rusreality") or if your account has been robbed aswell, which is probably the case.

I have already left an offline msg in ICQ for Michael and I called ePass (which will probably be really expensive from Europe), so my account is on hold now and they are trying to stop the transactions which are still on "Outstanding", fortunately, so i have high hopes to get it back.

I'll keep you updated what happens next... now I need my breakfast (9:30 am over here) :disgust

Damn, sorry to hear that.

It's a pity that epass load fees are so high, and that they cannot implement a "pay on demand" procedure like Paypal. That way you can clean out inbound payments and keep your balance at zero while still being able to pay people immediately. Doubt it would ever happen though.

Arrrggghhh...fraudulent activity is such a headache and all too common. Good luck to you, and everyone else involved.

Well, I'd be happy if they would finally put a limit in place for p2p transfers aswell. And I mean the amount of $$, not the amount of transactions. I mean, I can get only $520 a day through ATM (and that's the increased limit already), but it's possible to steal all money from the account within minutes? That just has to be changed. $300 daily limit for p2p transfers would be :thumbsup

sorry to hear that.They got me for close to 2500 that way.:mad:

A feature where you would have to confirm each transaction through email would be nice, at least as an optional security feature.
Or am I overseeing something that makes this an idiotic idea? :1orglaugh

Sorry to hear you got ripped off mate, hopefully you have caught it in time and get you're money back, good luck

Nah, I think that would be a great solution. They just have to improve security for p2p transfers somehow. And their overall security aswell. I probably don't have to say that my password at ePass isn't saved anywhere on my comp, just on a small piece of paper which is still where I left it. And that pass is random generated with a password generator software. Plus I already checked my comp for trojans again, nothing.

And as exactly the same has happened to dozens if not hundreds or thousands of other ePassporte account holders, it would be nice if they'd finally admit that they have a security problem.

Too bad that I have to use them because of the unbelievably high withdrawal fees for international checks and wires over here. Otherwise I would have dumped 'em a long time ago already.

well. yes - email confirmation for each transaction will be really good.
i not sure - but think it will help.

Or why not a security code for each transaction over say $100 one for yourself to confirm the transfer from your account and one for the reciever to accept the transfer.

The codes could be stored in a seperate account area (with seperate password) and be generated from there so your account is safe....

I thought that epass said that they were taking step so to insure that this kind of thing did not happen in the future?

That's a GREAT idea! :thumbsup

bump4me

If anyone knows a Jenniffer Mullee who's in this biz, please hit me up.
ICQ 338-570-519

No idea, but best of luck getting this resolved. Keep us updated.

damn OWK i am very sorry to hear that man. Could not have happen to a nicer guy and someone I consider to be a good personal friend :(


spaz

hey OneWhoKnows
I have the same issue than u'
Yesterday I found a fraudulent transaction on my epassporte account to mulleejennifer
they robbed me $730
I sent 2 emails to epassporte and still have no reply...

Now things get interesting! Thanks a lot for your post damonx. Everyone else who experienced the same, please post in here!

This thread needs a bump!

bump! :)

What a headache. Bump for you guys.

bump... there are numerous security features that could be added that have been posted here dozens of times for years now.

Wow. Most interesting Epass thread in weeks.

Wow. Most interesting Epass thread in weeks.

damn, that's fucked :-/

wheres michael

Lol .....

Chatting with me in ICQ and telling me that .... suprise everyone ... YAY! I won't get my money back. Who would have ever thought that.

Well, what I'm doing now is setting a max of 2 transactions a day on the account for the Virtual Card with a low maximum per transaction. That way it's only possible to make one p2p transfer (transfer itself and the second one for the fee) every day. This should at least prevent from losing such a big sum (yeah, $1k is a big sum for me) again. And being able to only send one p2p transfer each day - sucks, but I can deal with it.

Sorry to hear that.

Any news on this?

That sucks man, hope everything gets solved for you soon.

yeah, better like this...they say you never can be TOO careful:2 cents:

Thats fucked up

Yeah, kinda. Yesterday evening I received some auto-generated mail from ePass that, like I requested, my account has been closed now and they hope I have been happy with their service :mad: I was like, WTF! But, thank god, Michael was online at that time, so he had a look immediately and told me that the account definitely hasn't been closed and he'll clear up the situation. Damn ePass, do something about your customer service workflow NOW. Everyone's annoyed that things don't work as they should with your customer service (excluding Michael), so hire more service personell! Can't be that you're more than 3 weeks behind with answering e-mails, like we could read in that other recent ePass thread.

But back to my case... So, just got up now and I can login to my ePass account again, so yeah - has not been deleted :pimp I also received a message about what they are doing right now. They are trying to get the money back that has left ePassporte's system already - the money that has been withdrawn already. They'll notify me by August 8th if they had any success, but actually I don't have much hope. These thieves know what they're doing.

I also got a new virtual card and I will receive a new plastic card aswell (both free of charge). OK, good thing, because the thieves might know at least card number and expiry date of the old one's now - but still fucked. Because of course it'll take about 3 weeks again until I receive my new plastic card, so now I have to make sure that sponsor's don't pay out to this account, otherwise I'll be back to the old amount, that has been stolen very soon, but without the electron card I can't get the money outta there :(

So much for this update :winkwink:

no news here
they just sent me a bullshit email "ePassporte Additional Safety Features"
:mad:

New Drama. Added to the list.

I just had my account blocked for a suspicious transaction.

I sent $500 to a friend who i have been transferring $$ to for 2 years ( and he to me).

Took them 8 days to flag it and block it - lets hope its unblocked soon or i will be a very unhappy bunny. I have several thousand due in that account next week.

epassporte is going to die a slow and painful death - this sort of shit is a JOKE

wow... that is crazy...
i was thinking of opening up an epass account myself..
maybe i should wait until this is resolved.

man thats fucked up!!!!!! :helpme

hope you get it back man

Bump for epass shenanigans...

One would wonder if they are as "innocent" as they claim to be when it comes to these "security breeches" why don't they implement a SIMPLE email verification... I mean DAMNIT how easy would that be? It would virtually eliminate a person's ability to steal from their customers.

I guess as long as people in this industry keep lying down and taking it up the ass epass will keep letting you get fucked.

Try making this your motto: "I am sorry but we don't take epass."

..or practice saying: "Would you like fries with that?"

:1orglaugh

I have, I unfortunately had to deny business with a designer because of it.

- They are quite happy to charge me automatically for the card, however it took me weeks to renew the virtual card as it's not as profitable for them to auto-renew it.
- I'm sorry but Michael aside, I will not trust my money with anyone who cannot answer an email, or a phone call with a rock bottom level of competency. I refuse on principle, to go through Michael for anything because I should get a consistent level of service across the board! This isn't a freelance design company, these are people who handle MONEY, and have ACCESS to your banking info!!! :2 cents:

Damn.. sorry to hear.

Thank You :thumbsup

This really makes me believe that these accounts are not safe. Maybe that is why they put customers funds in *temporary fund protection mode*

Sorry to hear you got burned :disgust

Bump...:winkwink::winkwink::winkwink:

sorry to hear, but please think if you did everything for your security. its always easier to say that mistake happenned on the other side, but only way is to know your password so maybe easy pass it the point ;) anyway wish you to get your situation solved

And you are still going to use them.. amazing..

there is more to come on this - stay tuned!