Epassport Holding time
 

i think today is my record: 45 mins

Thanks god i have the speakers on my phone.

What was your worst holding time?

lol I still have an email that I sent to customer service months ago with no response lol

About 2 minutes...

Perhaps they have a pimp filter?

I really don't understand how such a company can do business.

wher eis that pimp that alwasy bails out epass?


the only smart thing epass has ever done was rip of DEA. one less brown guy that can afford to smuggle more drugs accross the border now.

kudos epass. top notch.

i think so.......

hm I too dont inderstand

Shit, I have to get on with them today too, it looks like:mad: Every fucking week they fix one problem and create two more.

It's best to have a large bottle of booze with you while you're waiting. You can be really loosened up if you you start drinking when they put you on hold by the time they actually get to you!

www.FuckEpass.com :thumbsup




.

Bull Shit !!!:2 cents::2 cents:

you love them huh? lol

How did it go?

and this is the new reformed pimpdogg is it?

newsflash your as obnoxious as ever :321GFY

Last time it was around 10 minutes and I'm living in Europe.

We have lots of pro epass losers in another thread. I think some people are giving out "French Benifits" and I do mean french, that's not a typo

45min.. damn, that's a lot

i never called them myself, didn't have a need

you are a like one....

:mad::mad::mad::mad::mad:

Almost an hour on long distance listening the guy at the other type up a report at about 10 sec. per keystroke.

you send wrong emails - I am getting replies fast - within two weeks usually :D

I've had an epass account for two weeks and have already figured out that Michael O. is the way to go =)

I have never wait so long, i just hang up the phone!!!!

:1orglaugh:1orglaugh:1orglaugh:1orglaugh

:helpme:helpme:helpme:warning:warning:warning

LOL i only communicate through Michael O, so normally around 5 secs of waiting.

LOL i only communicate through Michael O, so normally around 5 secs of waiting.

Yes, that should teach them! :1orglaugh

good for you.

Even the receptionist makes you wait!

What do you mean by that?

:thumbsup:thumbsup:thumbsup

Probaly nothing

Keep voting........

I just wait for michael O to be online and shoot him a message. Turn around time, 5 min max

i have tried to phone before but i got so frustrated, things were just not getting done.

Michael O. is the man :thumbsup

I am just wondering how this man is so successful in resolving epassporte problems many people have these days. Must be working 24/7.

http://www.talktofrank.com/uploadedI...2_speed(1).jpg

jk , maybe a strong work ethic ? or maybe the problems are usually very easily fixed its just epassporte's phone reps don't understand how to solve problems very quickly.

Usually when you are dealing with phone support , if there is a problem its because they are unfamiliar with the product/process or they are simply not trained properly.

When i have dealt with epassporte phone reps it was a nightmare. Hours on hold , dropped calls and just plain blatant lying .Theres nothing worse than being lied to.

micheal on the other hand has always been easy and quick to deal with , tells you the facts , gets problems solved. Not everyone likes all the answers but hey thats life.

Good Micheal sounds like an Angel....then..how do i get in touch with him?

Please email me at [email protected]

I've never had to call. I either contact, or write Michael a note. Next day, next two days, issue is resolved.

I guess "more than an hour" won.