ok so i decided to upgrade my web host plan...
 

i decided to upgrade my web hosting plan on monday. its now friday & the work order is still not complete. its final eta was 8:00pm today. its now 10:40pm. its near completion but its like no one is working the orders. i responded to the work order ticket around 2pm today to complete it. i haven't gotten a response since. just contacted live support & they tell me the admin will contact me in a hour or so.

if i would have known it was going to take this long i would have gone with my initial host that could have had this done in ONE DAY!!! :mad:

wow, dude. You should try one of reputable adult hosts that know what they're doing. You may end up paying a few bocks extra, but you will seriously see your sites up and running and you will spend less time keeping them alive, hence more time to grow them.

Unless they had to special order the hardware, and informed you of that ahead of time, that is unacceptable IMHO.

its funny because their banner is currently being displayed in the gfy rotation at the top of my screen.

email from web host THIS MORNING!!:
------------------------
Dear Client,

The technician assigned to your work order - (Virtual -> Dedicated Upgrade) has begun work. The current ETA for completion of this work is Friday February 8th 2008 08:00:00 PM. If you have any questions regarding this work order, please contact the work order manager.
------------------------

my work order JUST STARTED TODAY when it was ordered on monday!! :mad:
my sites haven't been updated since because i didn't know when it was going to be interrupted!! :mad: now i know!! :mad: work order manager has not been around!! :mad: ggggrrrrr!! :mad::mad:

they probably saw your sig and puked over the server ....:upsidedow

my upcoming sig is gonna be their banner going in & out of the live vagina!! :1orglaugh:1orglaugh

i was told 72-96 hours for the work order to be COMPLETE!

the work order begun 120 hours later! :mad:

no special hardware needed!

the thing that pisses me off the most out of this is...

DuTcHy from xxxhostit responded to my icq msg & told me he could start moving my files over to his servers asap and have it done within a few hours... i hate learning from my mistakes... :Oh crap

he's next in line though if things don't go well once my work order completes!! :winkwink:

11:28pm and still no response from the work order manager!! :mad::mad:
live support also can't complete the order. :disgust

Totally unacceptable. Hope they sort you out soon man.

That is a long wait. You are a dream client...

what do you expect for 99 cents a month...

Very little reason for it to take 3-4 days. When we first started up we had techs that took a while, but now most dedicated plans are set up same day.

Very little reason for it to take 3-4 days. When we first started up we had techs that took a while, but now most dedicated plans are set up same day.

uh, change cents to dollars! :mad:

run a whois on the domain hosting my sig. :winkwink:

i'm sure they have been bashed many times here before. THIS IS CRAZY!)(@# :mad:

:1orglaugh:1orglaugh Man, I should have known....

xbiz awards host of the year

that doesn't help me! :mad:

my admin assigned to this work order doesn't arrive till 2am and even then i'm looking at 24-48 hrs of downtime when he changes the dns information. i wished he would have started this before he left the office early yesterday!! :mad:

i just found out from live support that there is only one person doing work orders. one that obviously isn't around enough! :mad:

note to gfy: i'm going to be bashing this thread for the next 2-3 days!! :1orglaugh:1orglaugh:1orglaugh

i have a lot of free time now! :disgust

what to do... what to do...

LOL, my thoughts exactly

yup, i have them on my list of hosts to try out before i kill myself with my current one. :thumbsup

Without checking may I ask if this hosts first three letters are web?

http://photohome.com/pictures/animal...der-web-1a.jpg

:1orglaugh:1orglaugh:1orglaugh

ok... its 2:07am... the manager assigned to this work order was suppose to arrive at 2:00am... 7 mins ago... i'll give him sometime to punch in... make his coffee... say hello to his fellow employees...

but something is telling me in my gut that he won't be responding to my email for another few hours... hhhrrrmmmm.... lets see shall we?

Should go with the host in my sig now so you don't get screwed later.

yeah i checked them out last week. some nice packages there. i'm looking for 3-5 mbps bandwidth on a dedicated server. how much would that cost at gotwebhost.com?

almost 3am now & still no response from work order admin! :mad:

Bud, what host is it?

If you decide you want to give up on the other guy, contact me, and I will work out a deal for you.

16075497

5:50am still no response. :disgust

i can't sleep. :mad:

ouch... that sucks...

Not surprised one bit. :2 cents:

thx baddog will do! if i dont hear from my web host by the time i wake up... I'M MOVING TO ANOTHER HOST! :mad::mad: i hope the rest of you guys will have better luck with them.

This is yet ANOTHER thread that shows that webair really sucks when the truth is told by real people not just paid board whores.:2 cents:

I got about 10 posts in and thought to myself "this sounds like webair" hahaha

what a horrible host they are turning out to be, and I think they actually get worse every month or so

does anyone know if some of their techies are outsourced? i wouldn't be surprised.

7:15am *yawnz*

You're gonna make yourself go nuts if you are still waiting for webair. You should be moving on already and chalk it up to experience.:2 cents: Good Luck mate.

I remember reading in 1 of their spam threads recently that webair girrard dude said they have 60+ techs....I nearly pissed in my pants and spit soda all over when I read that bull.

Seriously dude, you should be making other hosting arrangements right now and end all your nightmares.:2 cents:

Just emailed this thread to Michael at webair.

Why would you have downtime ????

Your site is on server1 , with original dns serving it to surfers
Site is also on server2, with new dns.

You switch DNS at the registrar level to the new dns. Depending on location and cache of worldwide dns, surfers either go to server1 or to server2. Full propagation can take up to 48 hours, but most of it is done in 2 - 5 hours.

Sites are never down ... :2 cents:

Ha ha...i know exactly what your talking about. I upgraded a server to dedicated and had 2 eta dates that passed and it ended up taking 3 weeks from the start date. Im just thankfull after all the problems it is finished and all is finally set up right.

Munk Trying to get you online hit me up bud ill get this worked out for you bud, and compensate you for any downtime this is highly unusual...I am investigating now and will get you sorted IMMEDIATELY.

highly unusual? HAHAHAHAHAHA

don't make me laugh harder

i remember my webair experience...like 4 years ago, started with virtual like this guy, just to try the waters...in the first month I accumulated approx 20 hours of downtime on my sites and was eventually given almost 6 months of free service for the fuck up, but what good is free service when the shit never works?

reading all the threads about webair fucking up since then makes me cringe when I see people sign up for them

Yes HIGHLY UNUSUAL...

Jace I invite you to come back and try us again we've made stellar upgrades and have all new management (Alot can happen in 4 years =)) I don't know the particulars of your issues 4 years ago but i am sure you would be happy with our services now... And yes I would expect that we would & should have more posts on this board than any other host both bad and good, as we have been in business for 11+ years and host a lot more clients than what your comparing us to.

This situation will be handled just like we handle anything else that may arise quickly and efficiently. Thanks for bump jace!

hell no, I am with natnet now, can't get any better than that...the threads started on all the forums about how much webair screws up is just too much for me, and working on peoples blogs on webair servers let's me know nothing has really changed much since I was there