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-   -   Does epass automatically send you a new card when the old one expires? (https://gfy.com/showthread.php?t=807675)

BlackCrayon 02-14-2008 05:34 PM

Does epass automatically send you a new card when the old one expires?
 
Or is there something you have to do to get one?

nylonbabes 02-14-2008 05:38 PM

yes , i got my yesterday ;)

rick-e 02-14-2008 05:50 PM

yes you will get it before your old card expires

Spunky 02-14-2008 05:51 PM

They take out the money for a new fast enough,they better send one

Michael O 02-14-2008 05:57 PM

If the card is good through 03/08 it means the card will work until March 31st.
We will automatically send a new card in the beginning of March and the new card works from April 1st.

Miguel T 02-14-2008 06:06 PM

Yes it does!

garce 02-14-2008 06:10 PM

Quote:

Originally Posted by Michael O (Post 13783266)
If the card is good through 03/08 it means the card will work until March 31st.
We will automatically send a new card in the beginning of March and the new card works from April 1st.

Excellent. I meant to ask you about that but I kept forgetting.

candyflip 02-14-2008 06:13 PM

It's only if you have the $35 card fee in your account, right?

FreeHugeMovies 02-14-2008 07:04 PM

Actually I was charged for one last year and I didn't want it. I then contacted Michael and he told me he would put in the request that I won't be getting anymore cards.

Come to think of it, I never received my new card from last year. LOL

BlackCrayon 02-14-2008 08:18 PM

Quote:

Originally Posted by Michael O (Post 13783266)
If the card is good through 03/08 it means the card will work until March 31st.
We will automatically send a new card in the beginning of March and the new card works from April 1st.

what if there is no money in the account at the time when you charge the $35 bucks for a new one? Just take off $35 next time money is deposited?

Arkantiger 02-14-2008 08:45 PM

^ i hope thats what they do

Wolfy 02-14-2008 08:52 PM

I made a decision to never use the card again (I was swiping the fucking thing all over the place, spendingWAY too much because I knew it was there lol!)

So I cut the card up... and the NEXT DAY they charged me $35 for a renewal! And a new one was in the mail!!!! (Pure coincidence.)

Epass mail support is the WORST ever, but at least you can sit on hold for a half hour and get it taken care of. They canceled the card and refunded the fee. :thumbsup in a left handed kind of way :P

Spunky 02-14-2008 08:54 PM

Quote:

Originally Posted by BlackCrayon (Post 13783776)
what if there is no money in the account at the time when you charge the $35 bucks for a new one? Just take off $35 next time money is deposited?

That's what they did for me,the next time loot was in they took it off

Michael O 02-14-2008 10:46 PM

If there are not enough funds to cover the fee the card will be renewed and made the next time the funds are available.

blowme_DL 02-14-2008 11:19 PM

i've just remembered my card will expire soon :(

Jace 02-14-2008 11:36 PM

Quote:

Originally Posted by Michael O (Post 13784247)
If there are not enough funds to cover the fee the card will be renewed and made the next time the funds are available.

and where is the option in the admin to opt out of that service/fee?


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