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-   -   "I would like to chargeback my membership" (https://gfy.com/showthread.php?t=828562)

pornhead 05-14-2008 10:58 PM

"I would like to chargeback my membership"
 
I found the following text in the FAQ of a paysite (there were no faqs about refunds/credits, so probably by chargeback they mean refunds/credits too):

"Question: I would like to chargeback my membership

Answer: CHARGE BACKS AND FRAUD FROM OUR MEMBERS
A billing chargeback will place your name, address, zip code, and
credit card number into an Internet fraud database. ALL INTERNET
CREDIT CARD COMPANIES USE THIS DATABASE. We DO NOT have any control
over this fraud database.

If you chargeback your membership, the billing company WILL add your
information to the ban database. If you get into this database you
will not be able to use that billing company again. It is
impossible to get off the ban lists.

BE SMART! DON'T DESTROY YOUR INTERNET CREDIT BY BEING ADDED TO THIS
LIST AND INVESTIGATED FOR FRAUD!"

...

Is all of this true?

After Shock Media 05-14-2008 11:00 PM

Quote:

Originally Posted by pornhead (Post 14191838)
Is all of this true?

It is on the internet isnt it?

Yngwie 05-14-2008 11:02 PM

personally, I think that it's just a scare tactic to get people who actually read it not to chargeback.

Kard63 05-14-2008 11:03 PM

I think thats all bullshit. What paysite?

sicone 05-14-2008 11:04 PM

Internet credit huh...

my server bills and program purchases are always paid on time... I wonder if my internet credit rating is better then my real life one?

CDSmith 05-14-2008 11:04 PM

Every time someone does a chargeback God kills a special olympics athlete.

Please think of the innocent special people.

Barefootsies 05-14-2008 11:14 PM

Quote:

Originally Posted by pornhead (Post 14191838)
.

Is all of this true?

Yes it is.

CCB, BHE, and Verotel (my first hand experience) will black list your e-mail address, and credit card.

You will not be signing up again any time soon toots, and they do not reinstate you.

:2 cents:

munki 05-14-2008 11:14 PM

Quote:

Originally Posted by sicone (Post 14191856)
Internet credit huh...

my server bills and program purchases are always paid on time... I wonder if my internet credit rating is better then my real life one?

:1orglaugh:1orglaugh

Barefootsies 05-14-2008 11:15 PM

Quote:

Originally Posted by Kard63 (Post 14191855)
I think thats all bullshit. What paysite?

You think wrong chief.
:2 cents:

pornhead 05-14-2008 11:16 PM

Well first I thought this could be a gimmick to prevent a customer from charging back, but I'm not sure now. If a customer charges back/refunds the money, this customer is a much higher risk for the processor, and the probability for future chargebacks is higher. And chargebacks/refunds are the biggest problem for processors, right? Not saying anything, just wondering.

If I was a customer, that was charged for a second month (forgot to cancel), and want to refund, and if I read this, I don't think I'll ever join an adult paysite again...

rowan 05-14-2008 11:18 PM

I don't know about the "current" processors but in the past I recall PSW confirming that a chargeback would add the card number to a denied list, which means the customer would no longer be able to complete a transaction through them.

There is probably no internet-wide database, but given there's only a handful of major billers it's pretty much the same thing.

Violetta 05-14-2008 11:20 PM

lol... that is the dumbest thing I have read all day (I woke up an hour ago)

Barefootsies 05-14-2008 11:20 PM

Quote:

Originally Posted by pornhead (Post 14191883)
If I was a customer, that was charged for a second month (forgot to cancel), and want to refund, and if I read this, I don't think I'll ever join an adult paysite again...

A refund, and a chargeback are two different things.

It's next to impossible to get a refund from CCB. I know I had joined an adult site once, the whole membership section was completely down for a week, and they refused to refund until I canceled at my bank. Then they issued it to prevent the $25 chargeback hit.

Some processors will give you a refund for site issues, didn't get canceled and you can prove it, etc. But if you issue a chargeback, then you will be blacklisted, along with your e-mail, and credit card.

Barefootsies 05-14-2008 11:22 PM

Quote:

Originally Posted by Rockatansky (Post 14191889)
lol... that is the dumbest thing I have read all day (I woke up an hour ago)

Contact a CCB, or Verotel rep. Either will confirm that chargeback people get blacklisted. I can't speak to the handful of others that are left. But it would seem to be common sense.

Barefootsies 05-14-2008 11:28 PM

For those who want a refund, CCB, or not. Their best bet is to contact the webmaster. Even with CCB, the webmaster can issue a full, or partial refund from their control panel.

With Verotel, I just shoot merchant support an e-mail and they get one. I've done this probably a hundred times with people who sign up twice, and things of that nature. I have done it in a few other incidents, assuming they have cause, or can back up their canceled story.

On refunds, you are not blacklisted to my knowledge. The warning applies to chargebacks.

SmokeyTheBear 05-14-2008 11:31 PM

"ALL INTERNET
CREDIT CARD COMPANIES USE THIS DATABASE. "

false

Barefootsies 05-14-2008 11:37 PM

Quote:

Originally Posted by SmokeyTheBear (Post 14191906)
"ALL INTERNET
CREDIT CARD COMPANIES USE THIS DATABASE. "

false

Indeed.

I thought the same at first, until I read the NEXT paragraph...

Quote:

If you get into this database you
will not be able to use that billing company again.
It is
impossible to get off the ban lists.
Hence, that statement would be true.

Paul Markham 05-15-2008 01:39 AM

Quote:

Originally Posted by Barefootsies (Post 14191894)
Contact a CCB, or Verotel rep. Either will confirm that chargeback people get blacklisted. I can't speak to the handful of others that are left. But it would seem to be common sense.

I have asked them this at shows and they will not confirm or deny it as it will get them in the shit with VISA. However card holders who CB are a risk and it would be common sense to deny them in the future.

tabasco 05-15-2008 02:09 AM

Every time you chargeback God kills a kitten

After Shock Media 05-15-2008 02:18 AM

I will say I have charged back a few purchases via ccbill and have bought other memberships with same card and email. I often will join up to sites to see how they handle everything before I even sign up as an affiliate. Ussually I will ask the site owner for a refund if their shit really stinks and including but not limited to that they promise shit in the tour that is not there, broke members areas, etc.

NETbilling 05-15-2008 04:20 AM

There is no internet wide shared negative database. As a processor, we do blacklist chargebacked customer data and those of our merchants that choose to use our global database will benefit by having these blocked for their sites as well.

Questions?

Vick! 05-15-2008 05:46 AM

Quote:

Originally Posted by pornhead (Post 14191838)
Is all of this true?

Most of the that is bullshit, but like Barefootsies said .. it is possible that some billing company is making and using that kind of database. But this is definitely not being used internet wide.

Wizzo 05-15-2008 05:54 AM

I know 4programs that use that text... :pimp

Iron Fist 05-15-2008 06:02 AM

I don't know how all this is relevant, especially since I can get a disposable credit card anyways...

Oh and another point: Maybe my kids won't stop stealing my card and charging porn sites to it, so I chargeback and get on the banned lists to prevent my idiot kids from sneaking my card onto a site again...

Not as scary as you might think.

tranza 05-15-2008 06:16 AM

Interesting answer by NetBilling. It would be nice to hear from CCBill and Epoch too.

CHMOD 05-15-2008 06:44 AM

Quote:

Originally Posted by tabasco (Post 14192216)
Every time you chargeback God kills a kitten



Why are there so many stupid asses like you who think they are funny ?

DaLord 05-15-2008 06:49 AM

Quote:

Originally Posted by Barefootsies (Post 14191878)
Yes it is.

CCB, BHE, and Verotel (my first hand experience) will black list your e-mail address, and credit card.

You will not be signing up again any time soon toots, and they do not reinstate you.

:2 cents:

Please post a link so I can read where those terms are public.

I've made chargebacks when tools have fucked me over and never sent me what I ordered and I have never had any kind of problems whatsoever.


Mike

Roald 05-15-2008 06:55 AM

Quote:

Originally Posted by Wizzo (Post 14192787)
I know 4programs that use that text... :pimp

DD, OC, TB, XM

Google is your friend!

Barefootsies 05-15-2008 07:04 AM

Quote:

Originally Posted by DaLord (Post 14192948)
Please post a link so I can read where those terms are public.

I do not have, nor need to post the links. I've received the answer to your riddle in e-mail(s) from all the companies I have mentioned. If you have that many questions or concerns on it, e-mail their reps here on the board.

When people have done a chargeback on one of my sites, I used to e-mail CCB and Verotel to tell them to blacklist the member who did it. Both have responded on multiple occasions that I no longer need to send e-mails. They are automatically added to the blacklist when they chargeback, or check bounces.

I heard it straight FROM the companies. Which is why I am confident in my post in this thread toots.

Barefootsies 05-15-2008 07:17 AM

Quote:

Originally Posted by DaLord (Post 14192948)
Please post a link so I can read where those terms are public.

Oh, and I ran a 2 second Google search for ye kind sire. Here's your "public" info
http://www.google.com/search?q=ccBil...ient=firefox-a

Quote:

CCBill has a negative database that tests for chargebacks. Once we notice that this is occurring it is very unlikely that the customer will be able to gain ...
businesscenter.ccbill.com/credit_card_faq.php - 20k - Cached - Similar pages - Note this
Quote:

CCBill Credit Card, Check, Phone Processing and E-Ticketing for ...
A history of chargebacks and refund requests will result in your card being blocked for many Internet sales. Invalid Fields (generated by CCBill) ...
https://support.ccbill.com/index.cgi...glish&page=faq - 40k - Cached - Similar pages - Note this
Verotel
http://www.google.com/search?hl=en&c...&btnG =Search


Quote:

Verotel "Putting Trust in Global Payments" · Accept Credit Cards ...
Verotel incorporates real-time anti-fraud mechanisms to minimize the risk of chargebacks. Not only is chargeback prevention a priority to minimize merchant ...
www.verotel.com/t01000-en.html - 19k - Cached - Similar pages - Note this
There ya go toots. Enjoy.

fluffygrrl 05-15-2008 08:19 AM

Lol@ "your zip code will be placed etc"

How is it that reasonable measures (if you charge back we won't be doing business in the future) always end up drowned in assclownery verbiage (we will have your cat prosecuted for terrorism and your yard carpet bombed).

Ends up making the industry look worse than a petting zoo.

96ukssob 05-15-2008 08:40 AM

Quote:

Originally Posted by After Shock Media (Post 14191842)
It is on the internet isnt it?

:1orglaugh I thought it was bs myself, but if its posted on a website, it has to be true

Barefootsies 05-15-2008 08:47 AM

Quote:

Originally Posted by bossku69 (Post 14193379)
:1orglaugh I thought it was bs myself, but if its posted on a website, it has to be true

Oh yeah. Especially websites of the processors (as shown above).

:1orglaugh:1orglaugh:1orglaugh

woj 05-15-2008 09:14 AM

Quote:

Originally Posted by NetBilling (Post 14192515)
There is no internet wide shared negative database. As a processor, we do blacklist chargebacked customer data and those of our merchants that choose to use our global database will benefit by having these blocked for their sites as well.

Questions?

:thumbsup

Socks 05-15-2008 09:47 AM

Lots of chargebacks are legit though, like when someone's CC gets stolen. I myself left my wallet in a park once, and by the time I called the credit card company someone had already bought a bunch of porn with it. :)

So when I told Visa, *they* surely initiated a bunch of chargebacks because of the situation.

CCBill Paul 05-15-2008 09:54 AM

We blacklist chargeback customers as well and if you want a certain customer blacklisted from your site all you have to do is ask. We do not block customers who have been refunded unless they have been refunded for fraudulent reasons.

Porko 05-15-2008 09:55 AM

what i really hate is returned checks..

pornhead 05-15-2008 11:15 AM

Quote:

Originally Posted by NetBilling (Post 14192515)
There is no internet wide shared negative database. As a processor, we do blacklist chargebacked customer data and those of our merchants that choose to use our global database will benefit by having these blocked for their sites as well.

Questions?

Ok, so there is a blacklist for chargebacks. And legitimate refund users aren't blacklisted. But what is your position for refunds as general. Do you have a list for that. Maybe not a black list, but some ...gray list?

ultimatebbwdotcom 05-15-2008 11:18 AM

I used to have a note inside the members area, similar to the one in OPs message.

A little simpler and less dramatic but to the effect that CBs would get you blocked from using that processor again (after having checked with the processor that they did indeed blacklist CBs)

12 months later the processor asked me to take it down after a member queried it. Never quite understood that, after all its what they said they'd do in response to a CB.

rowan 05-15-2008 11:19 AM

Quote:

Originally Posted by After Shock Media (Post 14192225)
I will say I have charged back a few purchases via ccbill

Wow, talk about biting the hand that feeds you...

After Shock Media 05-15-2008 12:53 PM

Quote:

Originally Posted by rowan (Post 14194119)
Wow, talk about biting the hand that feeds you...

I think it has been less than 3-4 times over the course of more than a decade. Ussually a refund works fine. Then there is almost a few hundred sites that got a full trial or monthly fee. Fail to see biting hand.

Fat Panda 05-15-2008 01:01 PM

i have good internet credit too

Barefootsies 05-15-2008 03:23 PM

Quote:

Originally Posted by SAC (Post 14194663)
i have good internet credit too


Dennis Rodman 05-15-2008 04:21 PM

Quote:

Originally Posted by fluffygrrl (Post 14193300)
Lol@ "your zip code will be placed etc"

How is it that reasonable measures (if you charge back we won't be doing business in the future) always end up drowned in assclownery verbiage (we will have your cat prosecuted for terrorism and your yard carpet bombed).

Ends up making the industry look worse than a petting zoo.

Have you started to notice nobdy gives two shits about your comments? It must have been that moment when everyone finally realized you were not really a woman. :1orglaugh

Barefootsies 05-15-2008 09:50 PM

Quote:

Originally Posted by Dennis Rodman (Post 14195557)
Have you started to notice nobdy gives two shits about your comments? It must have been that moment when everyone finally realized you were not really a woman. :1orglaugh

:1orglaugh:1orglaugh:1orglaugh

madfuck 05-15-2008 10:00 PM

ya rite its full of bullshit.....

MandyBlake 05-15-2008 10:04 PM

if they call it fraud they will blacklist it.


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