Question to CCBill & IBill regarding filnal payments.
 

Quote from your mailing today...

" Please note that if we do not receive an online registration or acknowledgement to discontinue VISA processing from you by November 1, 2002, we will assume that you do not wish to continue your VISA processing with CCBill.com. "

>>> And here is the question:

Assuming a webmaster decides not register with CCbill, will the payments for the payments CCbill COLLECTED ON BEHALF OF THEIR CLIENTS through November 15th go out? (Ie will those clients still get checks through December for the last 2 weeks of processing like normal?) Or will CCbill be snaking those payments starting November 1st?

Note: There are MANY international webmasters getting screwed here as it is... you might want to strongly consider giving everyone their last few weeks pay if you had not otherwise, since your going to collect it anyway, not to mention the millions in reserves you will be confiscating.

IF the new Visa regulations go into effect on November 15th, all processing that was done before that period should be paid -- technically meaning webmasters should still recieve payments through December. Anything less would make the IPSP look very scammy. If you collect the money, pay.

Remember, there is a lot of uncertainty floating about and many alternate options to CCbill/IBill sprouting up. If the IPSPs want to earn the respect they are going to need to stay in business - they should pay their webmasters for everything they collect up until November 15th.


Same question applies to Ibill though their payouts are bi-weekly vs weekly. I know CCbill reps are around though... Corey I think? Seems like a nice cat.

Hopefully he will have an answer that will make CCbill SHINE ;)


Another question on the side... does CCbill plan to continue to charge/rebill customers of their clients that have cancelled in ANY WAY? This includes shuffling them over to another client/account/members area? Or will CCbill be emailing all of the ex-clients members to let them know that their membership is now expired since the client & the service they have paid for is no longer available?


- Zak :thumbsup

Some good questions.

but no answers

the answer is..... you will not see your money....

all the webmasters we know including ourselfs didn´t got a single penny from the 3 STOOGES after they closed processing on beast related sites after the 1st VISA rulling....

they told us... that they would holdback our money for more than 6 months.... 7 months passed since that march/2002 VISA rulling.... and no one has received a single penny :(

zak, don?t make me blush

For webmasters that discontinue processing VISA cards past November 15th, all VISA transactions billed prior to November 15th will be sent out as normal. There is no reason why we would hold the VISA funds. Actually, I am surprised that this question even came up. We have a long history of listening to and working with our clients. It is important to have a good relationship with your clients and I have always made myself available to answer any questions.

I am going to be in and out today and am more likely to be reached via email
[email protected]

markusborger, send me an email with your account number and I will get your account looked at

Depending on how well you are hooked up at CCbill, you may or may not know what the decision making powers that be over there are capable of.

Let's not pretend like these questions are unfounded or way off base...

I am glad that you have made this "official" statement of CCbill's policy on this matter, we'll see how it holds up. I know quite a few people who are going to be dumping their accounts.

What about the other question regarding what CCbill will be doing with the customers of the clients that decide not to continue to process with them?


I do appreciate your responses though.

Zak

You are referring to accounts that stop processing transactions all together? If an account cancels all transactions/billing with us, including all rebills, we keep the holdback and apply it against all of the chargebacks/refunds that come in.

Because of the lengh of time the chargeback process takes, we see many chargebacks come in months after the original charge.

But these cases are rare...
Unless the site is shutting down completely, most people just let the rebills taper off.

Once a lengh of time has passed that we are confident that no more chargebacks will hit the account, we release the funds. I am actually responsible for that. This, like many things, needs to be looked at on a case-by-case basis.

There are many situations...you have cases such as a site only making a few sales a week and deciding that its not worth it, you have situations such as BA shutting down last year, and you have everything in between...

Hmm I either you didn't understand my question, or I don't understand your answer. But lets figure it out...


Regarding the upcoming Visa regulations. CCbill will be losing some of their clients. This is a fact. These clients will still have active rebills.

So are you saying if the client does not pay the visa registration fees that CCbill will continue to pay on all the OLD, EXISTING, members/rebills until they are all expired?

Does this registration process only apply towards NEW processing with the IPSPs?


So if clients no longer wish to process with CCbill, CCbill will continue to process their rebills & pay the client?

If not, then what will happen to the members of these clients?

Registration is for all visa transactions, new sales and rebills


I must have misunderstood your question.

If you choose to register with visa, then you can continue processing visa in the form of new sales and rebills. Keep in mind that CCBill is going to reimburse you for the visa registration fee, an email was sent out with the details.

If you choose to opt-out of the visa registration or don?t register with visa by the deadline, then your visa rebills get turned off and you won?t have the option to process new visa sales after that point. Only visa.

And you will continue to get paid for every visa transaction that you send up until the deadline, if you choose not to register with visa.

You can still process MasterCard, JCB, Discover, online checks, and our new CCBill Dial and Korean debit cards, without a hitch?I can?t think of a good reason why you would want to kill those rebills

CCbill will only reimburse the fee on NEW transactions - transactions conducted after November 15th.
I'm assuming this does not include past rebills?

Ie.. pay the $750, dont send any NEW signups.
And CCbill will reimburse nothing right?





Define 'turned off' -- does 'turned off' mean that the members/subscribers of your clients will have their membership access revoked, and their subscriptions will be cancelled - no longer to recieve rebills for that service. Or will CCbill somehow "take over" these subscribers and continue billing them?

Why cant we get a straight answer on that one? :(




I assume you meant "..Only mastercard." at the end there.

Ok so heres another question in regards to that...

So what your saying is this... if we opt not to register with Visa, then we will still have a CCbill account and we will STILL recieve checks as normal, just not for any VISA transactions - your clients will still be paid on their Mastercard, JCB, discover & Online check sales.

Do nothing & still get paid, just not for visa rebills.



It makes sense for the people who haven't process with CCbill in awhile who moved over to other processors who are going to have to pay $750 TO EACH IPSP that they want to continue to process NEW and/or EXISTING Visa transactions with.

Some clients might want their Paycom/Epoch or Ibill visa rebills more than the left over VISA rebills at CCbill -- especially when they have no intention of sending CCbill any new sales. At least not when it costs $750 PER IPSP to register.

Good enough reason? :winkwink:

I don't mean to sound like I am attacking you or CCbill or anything. But this is an open forum and there is a lot of FAQ's that aren't being addressed in the email notices from the IPSP's.

Also it's good to have answers to these questions here - for public record.

We do appreciate your time & effort here!

:thumbsup

turned off = no more rebills, no more password in password file, the customers credit card does not get charged any longer for that site

i think that you have a good understanding of it

Zak, if you have any further questions, please email me your phone number and i will give you a call.

[email protected]

and if i dont talk to you today, have a good weekend

You don't stop to be a customer of CCBill by loosing VISA . they still can charge your mastercard rebills and pay you for it. YOu can check who is still paying and who got canceled and what money they owe you. If they don't pay sue them.

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sorry mate.... i didn´t come back to this thread again :)

What's going to happen to foreign based "high risk" webmasters processing through US based payment providers after november 15th?

will they still be at risk of loosing their REBILLS, after completing the required VISA registration?