clips4sale stores and admin area down?
 

can anyone login to their stores admin areas or even see their store online? i can't :helpme

Yes.

I can log into all but one of my stores via admin, and FTP.

One store, I can get into the admin, but not the FTP part.

:Oh crap

Reported it two hours ago.

Software error:
Content-Type: text/html; charset=ISO-8859-1

cannot connect to db after 5 tries 3 seconds apart

For help, please send mail to the webmaster ([email protected]), giving this error message and the time and date of the error.

STATUS:> Getting listing ""...
STATUS:> Resolving host name store.intermarkproductions.com...
STATUS:> Host name store.intermarkproductions.com resolved: ip = XXXXXXXXX.
STATUS:> Connecting to FTP server store.intermarkproductions.com:21 (ip = XXXXXXXXXX)...
STATUS:> Socket connected. Waiting for welcome message...
220 store2.intermarkproductions.com FTP server ready
STATUS:> Connected. Authenticating...
COMMAND:> USER XXXXXXX
331 Password required for XXXXXXXX.
COMMAND:> PASS ************
ERROR:> Timeout (60000 ms) occurred on receiving server response.
STATUS:> Waiting 30 seconds...

finally, it's all back up now...

unfucking real, it's down again across the board

they did email me back 30 mins ago saying everything was fine now but that they had a server issue earlier

anyone have the pic of that Iraqi information minister to post here? LOL

Once in a while there is a glitch in the C4S system. Last night my ftp connection was being "actively refused", but then fifteen minutes later it was okay again. The real issue is when the fuck are they going to fix the video previews so that 4x3 videos aren't squished and distorted anymore. I haven't been able to use previews because of that. Are you guys using the previews or do you have them turned off like me?

we use the previews in all the stores for all the clips, but we don't have anything that is 4x3, so it looks perfect to me

Overall for all studios, I would venture a guess that 16x9 clips are in a small minority compared to all the studios that have 4x3 clips up there from old footage and even newish footage that they still film in SD. So it seems crazy they can't make the previews work for those studios.

agreed and most is very "amateur" on there, so 4x3 would make sense for them

maybe one day they'll come up with an option for you to select the preview based on 16x9 or 4x3