Looking For A Script For LIVE HELP !!!
 

I'm getting ready to launch my new mainstream portfolio and want to add a LIVE HELP button so if clients write I see it (I have found icq confuses my mainstream clients).. Does anyone know a script to do this .. I would like to have my own platform that pops up on my pc when a client writes .. Maybe even have it SMS my cell phone if I'm not at my PC ... Thanks in advance .. I would also like to skin the program with my logo/design..

I used to use CraftySyntax a while back. It has a desktop client. Not sure about the SMS though. But it's free and open source...realyl easy to modify and change graphics/logos, etc..

http://www.craftysyntax.com/

WOW very slick... Thanks

liveperson is pretty good

Thanks :thumbsup.. will they allow me to modify the platform ?? and have you used them ?? Thanks

I like real live people.. Especially chicks on webcams... hot...

Crafty used to be pretty buggy. Haven't tried it again in ages. I still use http://www.phplivesupport.com/

yea me too... but I can only be on can 8 hours :) I need a better idea ..

All Open Source:

http://www.helpcenterlive.com/
http://osticket.com/
http://www.phpsupporttickets.com ( free is for older releases )
http://www.dayanahost.com/phponline.cfm


then you have the paying one ( Kaiko, etv ... )

http://www.phplivesupport.com/
http://www.activecampaign.com/triolive/

and the best:

http://www.kayako.com/

Hell yea thanks .. looking at them all now !!

anyone know how much live support costs for pro edition?

i like the way you can send the user live links and also interact with user..

Very good question ...

Bump for more !!!

you should try activereception.com ... it is the most advanced cstumer care script on the whole internet... and it is not expensive and plus you can ask stuff to make changes that will suit your needs...

Thanks looking now :)

do you use this yourself? if yes, can you tell me why you chose it over the others you looked at..

thanks...