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-   -   Low Epoch Rebills the last two days? (https://gfy.com/showthread.php?t=867860)

mb 11-07-2008 09:41 PM

Low Epoch Rebills the last two days?
 
Did I miss the memo?

Rebills are very low for MovieRoom.com today and yesterday... and I'm seeing the same thing for the 300 sponsors I promote... anyone else?

I didn't see any news on their site? Can I get an official statement from Epoch?

I was pulling my hair out yesterday and I'm glad I realized it's just obviously a tech issue on their end.

marc

Pete-KT 11-07-2008 09:50 PM

yup noticed it here also

Pete-KT 11-07-2008 10:04 PM

Well got an answer from epoch

Quote:

Hi Pete,

Thanks for your email. As you may recall because of work being done on our Database last month re-bills were delayed for a few days. When re-bills caught up on the 8th and 9th this set new re-bill dates for the customers. As such re-bills for delayed days will appear a little lower in subsequent months.

Please let us know if you have any further questions or concerns regarding this.

Regards,
Jon
Support Specialist
Epoch/EpochEu Support

BOSS1 11-07-2008 10:05 PM

yep noticed the same thing

mb 11-07-2008 10:11 PM

Quote:

Originally Posted by Pete-KT (Post 15022666)
Well got an answer from epoch

many thanks for that

marc


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