One of verotel servers is down!!
 

One of verotel servers is down, the verotel script can't add user/pass to passfile after surfer paid.

ping 195.20.32.202
PING 195.20.32.202 (195.20.32.202) 56(84) bytes of data.
From 68.86.89.173 icmp_seq=6 Destination Net Unreachable
From 68.86.89.173 icmp_seq=12 Destination Net Unreachable

--- 195.20.32.202 ping statistics ---
17 packets transmitted, 0 received, +2 errors, 100% packet loss, time 16007ms

While I am sure GFY bat signals work wonders.

[email protected]
[email protected]

:disgust

Well, aleady sent them email hours ago... no one response

and the phone?

US local:+1 415 543 1300
US toll free:+1 877 647 1300
EU toll free:+00 800 4422 9999

my english sucks, can't speak with them.

call 911

That's ok.
They're Dutch.
I can barely understand them.

there is no verotel reps here, ive tried

damn, all new singups have been refunded today...wtf??

True dat.
WTF

Luckily I e-mailed the refunded, and they signed back up.
:disgust

thx for reporting

added to SBD news

All new signups from Nov 17 refunded. And it was shaping up to be a good day.

Anyone have any word on how long this is going to go on for?

Maybe I should have offered them an Account at http://www.web-tech-center.com, that way they would have known imediately if something is wrong :)

Now generally spoken, it always baffels me how some important servers can go down and nobody seem to recognize it, even most hosts seem not to care if one of their costumers dedicated boxes is down, as if it would be so hard to use a Server Monitoring Software.....

e-mail sent.

Due to a power outage last night, our system was unable to add customers to the password file on your website. Therefore our system refunded the transactions back to the customers because he was unable to use his login code. The customer has been notified about this. If you like we can create a list of email addresses from all the customers that were refunded, so you can let them know that they will now be able to sign up for your site. It all should be working again since this morning European time.

We apologize for the inconvenience that it may have caused, please contact our merchant support department at [email protected] if you have any further questions.

Sincerely,

Verotel Management

u should consider about reporting such kind of issues yourself

True dat nig.
I reported it, and then came into the thread and posted.

Sometimes I have to wonder if people just throw dat shit up on GFY and expect miracles.