Anyone heard of "VJCHarge" ?
 

Somewhere along the line i must've overlooked a cross sale or something, and i just received a confirmation email from VJCharge for my rebill in the amount of $39.95:

==================================================
Dear XXXX XXXXXX,

This is an automated message in regards to your latest online purchase. For your security please read the following:

Time: 12/15/2008 9:11:51 PM CET
Amount: 39.95
Currency: USD
First name: XXXX
Last name: XXXXXX
Card number: XXXX-XXXX-XXXX-XXXX


Note: The following billing descriptor appear on your credit card statement.
************************************************** ***
vjcharge.com
************************************************** ***

Please contact the merchant directly for all questions regarding your order/shipment/tracking

Support Phone: 888-809-9888
Support Email: [email protected]

Thank you for your order.

Customer Support
==================================================


I cant for the life of me, retrieve my password or information to cancel the membership. Their customer support link does not work, their password retrieval tool is wacked, and to boot - their customer support line has a 15 to 20 minute hold time with a cue-countdown of what place you hold in line, which after informing you that you are next it line, it says "We are sorry, but due to the abnormal volume of calls we cannot take yours. Please try later."

:mad:

I am oober-pissed right now, so I can only imagine what a regular surfer would feel like trying to cancel their purchase. Is there any integrity left in this industry at all?

I had a look at that site, chose a particular phrase, plugged it into Google...

http://www.google.com/search?q=%22Mo...e=off&filter=0

What a surprise, a bunch of other generic domains are using the same text. The few that I checked are all on Reflected.

https://secure.adultpaymaster.com/join/adultproc.php

That is the payment page

holy shit :-/

Here's a list of all of the domains that are returned for the above Google search...

2servmem.com
acctchrg.com
accthelp.com
acctsvc.com
actservc.com
adultpaymaster.com <-- this one might give you a clue about who owns all of these support sites.
apm-help.com
bestcs.net
bill3cs.com
billchrg.com
billcs.net
bitservc.com
bobhelp.net
btpaycs.com
chargecs.net
chrgcs.com
chrghelp.com
chrgpay.com
csaxis.com
cservc.com
custcs.com
dgservc.com
digcs.com
digichrg.com
dnetcs.com
dwsitecs.com
ecustcs.com
edacct.com
epayhelp.com
erllchelp.com
esubcs.com
evmemcs.com
ewebcs.com
frcust.com
fwebhelp.com
fxcustcs.com
gcustsvc.com
goservc.com
gtservc.com
gwebhelp.com
gxpaycs.com
hdmemcs.com
hghelp.net
hkservc.com
hmpaycs.com
hvsupport.com
hxservc.com
ibcustcs.com
igsubcs.com
inchrg.com
inmemcs.com
itservc.com
jcserv.com
jnhelp.com
jocustcs.com
jpllchelp.com
jrnetcs.com
kdacct.com
kfwebcs.com
knpaycs.com
krhelp.net
kxhelp.com
lbserv.net
linksrvc.com
ljhelp.com
lnservc.com
lpwebcs.com
mbrhelp.com
memcs.com
memhelp.net
memsvc.net
mycustsvc.com
mysitecs.com
nbwebcs.com
net3svc.com
net9cs.com
netsubcs.com
npayhelp.com
nxserv.com
ogwebcs.com
okservc.com
onacct.com
passchrg.com
pay-custcs.com
pay-help.net
pay-memsvc.com
pay-svc.com
paysvc.com
qrhelp.com
qwebcs.com
rbnetcs.com
rdcustcs.com
rghelp.com
rjwebcs.com
rmcharge.com
rnservc.com
rzcust.com
slm-help.com
subchrg.com
subcs.net
subhelp.net
subsrvc.com
subsuprt.com
swthelp.com
tcwebcs.com
tech4cs.com
tgwebcs.com
tnethelp.com
***ustcs.com
unethelp.com
urxhelp.com
vkhelp.com
vwebhelp.com
vxcust.com
web7cs.com
webpaycs.com
webservc.com
wirechrg.com
www.ah-support.com
www.crystalbay-help.com
www.dfsvc.com
www.fjwebcs.com
www.isacct.com
www.jxbhelp.com
www.kingcs.net
www.linkcs.net
www.neopay.net
www.optcustcs.com
www.passhelp.com
www.repscs.com
www.wirecs.net
www.znetcs.com
www.zwacct.com
xnserv.net
yrmemcs.com
zwebcs.com

C class IP ranges for the above domains...

208.99.66.x
208.99.68.x
208.99.70.x
208.99.72.x
208.99.76.x
208.99.77.x
208.99.81.x
208.99.82.x
208.99.83.x
208.99.84.x
208.99.86.x
208.99.87.x
64.210.159.x

OrgName: Reflected Networks, Inc.

Wow, a huge xseller... With a mega setup

Are APM part of the bro club? Am I wasting my time participating in this thread? :)

Some ppl in this industry deserve bullet in their head.

Should have named the thread differently... it isn't getting enough views :(

Heya C-Bass
shoot me an email [email protected] and I'll take care of it ASAP.

We're moving everything over to a new call center so we avoid issues like this. Customer Service is our highest priority and I won't stand for anything like this.

Let's hear how this goes......

Issue has been Resolved - Sykkboy is taking care of me.

Thanks APM!

Rogue employee?