Equifax: Outsourcing their Customer Serivce (YOUR RECORDS) To India...
 

I just got off the phone w/ Equifax, and every person I spoke with was from India.

What are your thoughts on major establishments that have access to your personal & financial data outsourcing their Call Centers to other countries?

Does anyone else see a National Security threat with this?

Which then brings to question... Why is my tube of toothpaste a security threat at airports, when all of my financial history is being sent to India?

Imagine if a terrorist get on a place with a dynamite stick up his ass

we will have to drop our pants before getting on a plane :)

LOL, corporations can do whatever they want

Exactly, I wish there was some way for this exact comparison to be brought to the public eye and pushed as hard in the media as some other inconsequential things are!
If anyone has any media push, try and get this out there!

Fucking ridiculous the shit we go through, just to have major shit like this easy breezy sent overseas to third world countries.

The company will just say, "If the consumer doesn't agree with our business, they don't have to buy our product. Obviously we are making money, so people don't have a problem."

Usually I would more or less agree with this statement.

However, in Equifax's case you simply don't have a choice. If you participate in any way within modern society, they have your records. Every major financial corporation, and the government itself (child support enforcement, courts, etc.) have deals with this company to share credit information.

They are also supposedly "highly regulated" - but not in practice. One of the most slimy companies around imo.

me and andre trotter are involved in a lawsuit with equifax right now...

Yeah but you DONT HAVE A CHOICE.. Its not like you can pick which credit reporting agency will deal with you, They all have it and it is open for anyone that wants to take it.

I recently applied for a product (against my better judgement) with Australia's biggest carrier and the 3 times I've called I've spoken with 3 different people that have thick Indian(ish) accents.

I guess it's important to save a buck in these "hard times" even though the company recently posted the largest corporate profit ever in Australian history.

So does that then mean that Equifax's employees in India are not subject to the
FTC and Fair Credit Reporting Act since they reside outside the country? Argh!

:1orglaugh:1orglaugh

The indians handle so much of our life, thank god for the cheap labor!

This has been being done for years. they disassemble the data and assign a number to it, without revealing any "personal info" that is tied directly to you.. Usually this is the case.. however if it is leaving equifax hands to some 3rd world country and is fully viewable assembled then that is wrong.. Tax firms have been doing this for years without revealing personal info assembled to the data..

nobody cares unless it directly affects them.

Then they wonder why americans cant pay their bills. With jobs being sent overseas so the ceos can make a fat bonus.

All your bank's records are there too...so it will all be in one place:thumbsup