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Oldest chargeback ever?
Every chargeback hurts, a six month old chargeback ESPECIALLY hurts.....
So imagine, what a fucking 9 month and 1 week old chargeback feels like :Oh crap Can anyone "beat" this? I am sure somebody can, because you know the shocking bit? CCBill told me that a sale is never actually ever 100% safe, as it is up to the customer's bank to decide whether to chargeback an item, and they can do this whenever they want, no matter how much time has elapsed. Food for thought.... |
Hmm I didn't knew that :(...so we can still lose all our money? LOL
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i got five months cb month ago ... it was at the first of july and i felt like wtff ... anyway july was my best month so far so not that big problem :)
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i found i was still be charged by a storage company when I was in LA and tried to dispute the charge and they said it was to late because it was 62 days after the charge :mad: |
Lately Verotel has been king of the chargebacks - european transactions from Germany dating back at least a year have been charging back lately (although Verotel claims they just found out about them recently - sic).
Chargebacks = theft. I wish this industry had better methods of dealing with these little pricks that sign up, grab all the content they want...then charge back within hours or days. |
thats fucked up
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I was under the impression that under UK guidelines, the chargeback time limit was 120 days under Visa rules which participating banks subscribed to.
But I have also read up to 6 months and beyond so varies from country to country? |
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But I'm not sure if that is some sort of universal list that all processors refer to - or whether it only applies to Verotel transactions. |
i think i once saw an attempted 2 year chargeback on here
pretty good grounds for a dispute there, especially with IP logs of them accessing weekly |
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I had always understood that the "generally accepted" period where a sale becomes 99% safe was at 6 months, although there can always be exceptional circumstances and I have seen around 8 months in the gambling industry a few years ago.
It would be good if there was a fixed time limit but if you stop thinking like a site owner for a minute, and think like a customer then if you really didn't spend that money but were too busy, too rich or too stupid to notice, then why should you not get the chance to get it back, regardless of when you noticed? Anyway people, just to be on the safe side, better not spend any of today's sale proceeds until middle of April 2010. :upsidedow |
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The chargeback time frame varies depending on the reason for the transaction dispute and which card issuer raises the chargeback. The cardholder can dispute a payment up to several months after the "purchase date.” The purchase date is:
The date the card issuer processes the transaction or The date of the last rebill in a recurring chain Typically, the card issuer then has up to 190 days from this day to successfully dispute and recover the payment on behalf of the cardholder. Any guarantee, membership or subscription period purchased as part of the transaction is ADDED TO THE 190 DAY PERIOD. But if the merchant is in one of the 3 chargeback monitoring program; gives the card issuer almost an unlimited chargeback window. |
wow, I have one 3 months old chargeack and it really sucks!
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What's the "3 chargeback monitoring program"? |
1. Merchant Chargeback Monitoring Program (MCMP)
The Merchant Chargeback Monitoring Program (MCMP) monitors chargeback rates for all merchant banks and merchants on a monthly basis. If a merchant meets or exceeds specified chargeback thresholds, its merchant bank is notified in writing. First notification of excessive chargebacks for a specific merchant is considered a warning. If actions are not taken within an appropriate period of time to return chargeback rates to acceptable levels. Visa may impose financial penalties on merchant banks that fail to reduce excessive merchant-chargeback rates. 2. High-Risk Chargeback Monitoring Program (HRCMP) The High Risk Chargeback Monitoring Program (HRCMP) is specifically targeted at reducing excessive chargebacks by high-risk merchants. As defined by Visa, high-risk merchants include direct marketers, travel services, outbound telemarketers, inbound teleservices, and betting establishments. HRCMP applies to all high-risk merchants that meet or exceed specified chargeback thresholds. Under HRCMP, there is no warning period and fees may be assessed to the merchant bank immediately if a merchant has an excessive chargeback rate. 3. Global Merchant Chargeback Monitoring Program (GMCMP) The Global Chargeback Monitoring Program (GMCMP) is operated by Visa International and administered by each region. The program augments the U.S. Merchant Chargeback Monitoring Program (MCMP) in effect today and is intended to encourage merchants to reduce their incidence of chargebacks by using sound best practices. The GMCMP applies when a merchant meets or exceeds specified International chargeback thresholds. Under GMCMP, there is no warning period and fees may be assessed to the merchant bank immediately if a merchant has an excessive chargeback rate. |
Once got hit with a chargeback of 23 months.
I have no idea how the asshole got it through but even after appealing it we got slammed with it. |
6 months worth of membership fees for me, that was a couple years ago. Annoying.
To be fair verotel doesn't charge extra fees, so it's just the payment reversal, no extra damage. Still sucks. |
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