WebAir!!
 

I got a message yesterday that my dedicated server was just about full.

I couldn't understand how that might be true, so I called Webair, and talked to the tech guy named Ketan. He took a look at the server while I was on the phone, explained that a mysql query log had filled up the server. He stopped the mysql query logging at my request and deleted the un-needed files.

Later I got an email with an explanation of what he had done. Though I had regained 30 GB, I suspected that there were some automatic backup files that also needed to be deleted and communicated this via the emailed service ticket.

Today I got an email saying that he had indeed been able to identify un-necessary files on the server and had recovered an additional 50 GB

I just wanted to say thanks to Webair for the head's up and the great service!

Who fucking cares

I CARE :321GFY

Lifer you rock man thank you for the kudos! We work hard to support our clients, the feedback is MUCH APPRECIATED!

:)

Thank you LIFER! We appreciate the feedback and your continued business! :thumbsup

Two thumbs up for Michael and the Webair crew! :thumbsup :thumbsup

:thumbsup:thumbsup:thumbsup:thumbsup

And how long did it take you to get those log files deleted? :1orglaugh

I'm glad to know that Webair is a good host.

Webair Rocks!

I'm a huge fan of the tech guys and live chat!

Ketan is good :thumbsup

Hell yeah Webair rocks. They just helped me with a problem as well and bumped up my hosting plan no charge. Thumbs up to the team at Webair.

I have been with a few hosting companies in the past 15 years but no one compares to Webair! Mike, Gerard and the whole webair crew rocks!
Five stars for Webair!

well yes I am very happy with WebAir as well, so ..........., they host all our stuff and heh the best thing that happened to me host wise so to speak

Same here.. they do their best and fast. :thumbsup