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Lazy Sponsors/Program Reps. [Step Inside]
I am going to remind you why we (the affiliate) need support in a professional, timely, and non-biased manner, since 98.69% of you hold support responses 6th, 7th, or 8th on your priority list, when it should be first and foremost.
Remember: We are selling your product out here in this war zone and sometimes the battlefield gets so bloody that we need to call for backup (ICQ messages, emails, program support). Imagine if the soldier on the ground called for air support/extra ammo but no one responded. Well, that's what we need out here sometimes, extra ammo to get those sales. Have some common courtesy and some common sense by at least responding to affiliates with a 'fuck you' opposed to no contact whatsoever. This way the affiliate knows whether to entertain other options instead of wasting a week waiting for an answer. I understand that sponsors/program owners have a thing for 'weekends' but remember that we (the affiliate) do not generally take weekends off. Imagine if we were all to just turn off our machines, turn off our servers, and drop our websites for the weekends too .. Make support your priority and stop being cowardly when it comes to awkward questions. If you have no ill intentions there should be no reason you cannot respond (or hire someone to respond) at all times. A common mistake a sponsor/program can make is thinking it is in a more powerful position than the affiliate just because it happens to be the half that cuts the check in this equation, but some may argue that it is us who pays you. Either way we are in this together so make it your 2010 New Years resolution to offer better support. Content is irrelevant, I can sell anything with proper support. |
Thanks! :)
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This is only cause no company is currently having me as their rep. ;)
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I agree and it is why i try my damndest to respond to any affiliate emails i get about Condom Cash as quickly as humanly possible, nothing annoys ME more than having to wait for a response to an email or ICQ so i try my hardest to make sure our affiliates get the information they need, when they need it :)
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"Oh, damn, it's the weekend. All the porn on the internet is nothing but paysites. I can't find any free porn anywhere and I'm really horny. I guess I'll just sign up for a couple paysites instead of spending all my time looking for the free stuf." "Sure am glad this doesn't happen the rest of the week. I like free porn way better than paying for it." |
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I will always try to respond straight away when getting a message or email. However, I am a real person that needs a day off now and then. Even so, even though I am not required to work weekends I nearly always check my mail at least a few times over the weekend. That way if anything looks mega urgent I can get on to it.
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