Heavy winds and rain affecting ccbill sales
 

Ha... sounds like a good excuse huh? Just hung up with them.. they are in Tempe, Az and the tech said sales are being affected due to the weather! lol

Seriously? WTF!?

Damn......must be raining chargebacks.

It sounds F'd up... but yeah he said satellite connection is causing sales to fall through. how much does that suck?!

hahah what the satelite in his asshole?

joke
 

I hope it is a joke, although in last three days I don't have CCbill sales (almost), while other processors converts as usually.

:1orglaugh:1orglaugh

No joke.. I called and that's what the tech said. Sales for me have been weird last 3 days.... no sales for several hours then several in a really short time (within 30 min). Seems there are issues processing, then a bunch pop through. Typically its a steady flow of sales.... rarely a bunch at once and rarely none for hours. Seems very odd.

I really hope CCBill can get their act together ASAP.

Every fucking CCBill post in the last month questions their credibility.

If it gets to the point where you can't even trust CCBill we are all fucked!

With their super high processing fees, $750 Visa bullshit fee, $500 Visa annual renewal bullshit fee, etc - they should stop their insane scrubbing, and they should invest in upgrading their systems.

Too many weird things going on at all times!

No sales one day - 5 sales within no time on another day - 10 cancellations within minutes on another day - 10 denials followed by a join from the same card in an afternoon.

The shit's fucking random, and it really leaves you scratching your head - WTF?!

And the number of programs always talking about how their other processors are approving sales 3 to 1 over CCBill doesn't help either.

I use CCBill and the sales have been coming in just fine for me. Although, if a few sales were lost during any type of downtime on their part then I guess I wouldn't know about it. But from what I can see, everything has been running smooth. If they were experiencing a power outage or something to that effect, I would imagine they would have a message posted in the CCBill Admin area but I didn't see any such messages.

I think there must have been some miscommunication. Yes, we have been having some unusually heavy storms here in Arizona however, these have not affected our ability to process transactions.

I am still looking into the matter now but I do know that we encountered an issue at the beginning of the day that caused some transactions to be delayed and not processed real time as usual. Our back up servers (satellites) were and are operating as normal.

So yes, this problem caused the processing of some transactions to be delayed for a short period of time and at this time we are operating at full capacity.

I have been paying attention to stats based around weather, major natural events and man made events for years on top of years...

Super bad weather in Cali or FL will slow sales down. Floods in the east side of the Country, slow down our sales. Every major sporting event in the world, slows our sales down.

When you have bad weather, you have routes that go down, things get slower at switches, electricity goes out - backups run out of juice, techs can't get in to correct issues and/or so many issues they can't find the real problem.

And.... the last week, several major backbones have had issues. Not sure if it's weather related, but I know of two massive backbones that went down in the last week... One in the state CCBill is in, not sure if they use them as a backbone though. - But I do know we don't have many to choose from.

Hey thanks for some clarification. Your customer service has always been good.