i just got my ccbill sales back
 

Ccbill was solid to me while I found out what my problem was.

Thank you ccbill for being professional with me when I figured out my problem.

I saw massive declines in signups.

I reached out to my host, my user mgt software and ccbill. It turns out my um had a security breach,

During this process my host was somewhat helpful, my um amember extremely not helpful, and ccbill always there to check out every one of my suspicions.

For that, thank you

Good News!

Lock it down!

Hmmm.... My payouts haven't match up with my pay week.


Hopefully, they send me an email back saying they are on it.

drop me an email so i can make sure somebodies looking at it please, [email protected]...just in case

I've also send you a mail, Corvette. We have still a "little" problem with the new WMS. Maybe you can forward this to the right person. CCbill support is good so far but there was a migration error (from the old to the new system) and I've spend about 4hours yesterday (live chat support) to find a solution. Thx

I received the reconcile $$$$ owed on Wednesday. It was included in the weekly payout check. :thumbsupCCBill

maybe they are I just got 2 sales in the last hour..

that sig cracks me up :1orglaugh

got it, just replied, we are looking at it now

good to hear

yah me too.......

:1orglaugh

congrats on solving

What was the problem?

Good for you! :)

Just sent you an email....

When logging in for free there was sometimes a problem. Meaning, if the problem occurred the user could not upgrade and pay without logging out. My host saw something suspicious and I was so frustrated with Amember and their dodgy emails that I just took it off.

Oh... I also removed regional billing.

Yup, seems the sales are streaming back in again.... good news!

Good shit, man! So Sorry to hear that that happened man

got it, well get back to you in a bit

Marc, I have had some success since I changed some things on my end.

I do have an issue still that I have asked before via phone and was told it was taken care of.

I just got 4 denial emails reason being subscriber already had a subscription.

I want that turned off, if they are trying to buy a subscription let them. If it is because of internet problems and timing and they pay twice then they get a refund, but I get these denials a lot.

I have an email in and would like it taken care of. Thanks

Just got another denial. Different u/p and email


Same reason, already subscribed

good for you!! :thumbsup:thumbsup:thumbsup

mmcfadden, send me the info please, well look into it and get back to you

thanks

[email protected]

Sent it to adam. I sent an email to you before, mmcfadden would be the email.

I received an email back from jeff.

I want to remove 1 subscription from my processing account. The reason is because I have had a ton of red flags lately and would like the 1 subscription removed to eliminate that possibility.

I'm sure there is a good explanation why I just received 4 cancellations within 5 minutes of each other right?

I'm trying to make money here and I feel like again I have a problem with ccbill.

Btw... My sales came back immediately after I removed regional billing NOT when I got rid of my UM!

Correction... 9;10 was the first and 9:19 was the last. So 4 people just decided to cancel within 9 minutes not 5... My bad

Thank you for disabling the 1 subscription option. I was told not till monday and called this morning and it was done.

Please do not change anything on my account for now, I want it to run like this for a week.

I have spent so many hours trying to figure out problems and my head is about to explode.

Yea hopefully sales start coming back..