Surfer says pull out/ jacking to cum method in Adult Video "GAY PORN" - wants refund.
 

here's what he said after I asked him why he wanted a refund:


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I want a refund because the thing that bothered me is the amount of "gay" pornography included in your videos. The reason I say this is because most of the clips depicted men masturbating in some way or another to produce a climax to the video. Perhaps a turn on for others, but quite gross for me. If I wanted to see a guy doing that, I'd watch gay porn or myself in the mirror.

I do appreciate your willingness to give me a refund. I'd like one. However, if you decide to change your mind, I understand your position
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What should I do? Does he deserve a refund because I tricked him into buying "Gay porn"? Does a video of a dude pulling out of the pussy and jacking a load on a girls face really considered gay porn to surfer now a days? Since I don't whack it to porn anymore, the more I think of it, the more I think he has a case.

I hate the jackoff cumshot shit, I always have and I see his point - but that's the way porn is so ... no refund.

send him a google maps picture of his house..threaten to expose him for watching gay porn

:1orglaugh:1orglaugh:1orglaugh

:1orglaugh:1orglaugh:1orglaugh

Give him a refund out of pity. Follow up with a link to the Bible on Amazon. I'm sure that's what he really wanted to buy.

Just tell him that if that sort of thing bothers him, that he's gay. That should clear things up.

:1orglaugh:1orglaugh:1orglaugh:1orglaugh

LOL funny, but seriously I'd like to keep my merch accounts.



Perhaps a new niche can be sites that guarantee no "Male Masturbation" fucking.

LOL nice one

:1orglaugh:1orglaugh

This guy needs a shrink more than a refund!

Sounds like he has some seriously repressed homosexual urges and is afraid of them being triggered.

So this is why there are more homosexuals today than ever before. Porn sites have been subliminally turning men gay by slipping GAY PORN into straight videos.

Tell him you will put him on TMZ for watching Gay Porn.

lol call him a fag...refund? no way

:1orglaugh:1orglaugh:1orglaugh


quote of the day... :thumbsup


if it were me, i would give the guy a refund... people like him that take the time to ask for a refund will take the time to cb... why mess with it... :2 cents:




.

best advice. we find this a lot also. he seems to be the "type" to call his CC company and play stupid. i can usually sense it with typing patterns and how they say certain things. he sounds the type

:1orglaugh

ehh I can deal with a chargeback here and there cause my CB% is so low, when I get one of these that obviously doesn't deserve a refund that I can get to answer questions back and forth, I make em give me lots of feedback and jump through hoops to get a refund, I just dangle the refund carrot after a list of questions about his surfing experiences on my site.

post the email to facebook and a few other viral sites

looks like someone isnt a fan of "pulling out"

i wonder what type of birth control he uses then? :1orglaugh

give him a 15day free xs coupon for a lesbian site...

:1orglaugh:1orglaugh:1orglaugh:1orglaugh:1orglaugh

I agree he does have a case, I literally just had this conversation yesterday inspecting a submitted FHG with the last clip being a guy beating his cock like it owes him money while a bored girl looks on.

It's really pretty lame.

yep, thats the way to go

Give him this

http://www.lemonparty.org

I say give him his money back and thank him for taking the time to contact you with an explanation.

LMAO good one.

I think that is a good suggestion as you get to keep his money and may actually tempt him into spending more on the lesbians.

That type of thing is far more unpopular than a lot of webmasters think. A bit of consumer research will reveal this and some other pet peeves that are turn-offs for a lot of male viewers, but aren't necessarily talked about much yet.

As said before, give the guy a refund - he'll get his money back, with or without your doing. And a refund hurts a lot less than a chargeback.

Well,i guess that is reason why softcore still convert much better then hardcore.

send him to a refund page that has 3 hidden cross sales on it to gay sites ;) j/k

You're only saying that because your site was such a miserable failure.

But seriously, did you think people would join kroy-jacks-it-on-bored-babes.com?

He so deserves a refund!

Must have been the guys first porno to watch till the end.


:1orglaugh

Are you kidding me? Have they never seen a porn? No refund.

:1orglaugh

Me too, the only cumshots I like is when the girl jacks it off. Otherwise you're just watching a dude jerking off.

tell him you dont send refunds to fags, and he should be ashamed of himself watching a bunch of guys beat off.

+1111
this is a good customer, IMO.
you shouldn't punish him over it.
he gave you legit feedback, and didn't jump straight to CB.

He could have gone to a tube site and gotten similar content for free. Instead, he's a paying customer who chose your site over countless others.

If it were me, I'd not only give him his refund, but apologize and even offer a month's free access to another of my sites that might be more to his liking. Set yourself apart from other sites with a high level of customer service. Hey, if the guy likes what he sees on the other site, he may even return as a paying customer... though if he asks for a refund again, you know he's just a scammer! :1orglaugh

I agree with him that it's a little distasteful, but there are fans & haters of every niche.

That guy is an asshole. You should ask him if he watches much porn.

But, that's the biggest turn off in porn - watching a dude beat his meat for 5 minutes when there's a girl there to do the work. It's lame.

This is a good point, are producers making porn because it's what actually people want, or is it because it's the way that every other producer makes it?

I don't really get the guy jacking off for the money shot thing either, but then I don't really get watching blowjobs... both prominently feature a penis... LOL

If I'm shooting a guy has to whack off to pop and I'm editing the video, I cut the video as close as possible to when he pops. So if you're leaving in even a few seconds of the guy jerking then maybe you want to consider editing closer to the popshot rather than leaving in the wanking footage.

I've seen amateur videos where there are 3-4 minutes of the guy masturbating before he squacks on the girl's face, which is just ridiculous.

ppl actually watch the cumshots?

yep, I gave him his money back, but I got alot of info from him first. He admitted to jerking off to a lesbian scene of mine before requesting the refund too :1orglaugh

Pretty good idea, in my opinion!

It's good CS to just give him the refund, or at least a partial refund. Surfers talk more then we think, giving the refund or partial will probably go a long way if your site name ever comes up.

That's great lol.