Need help getting rid of a pop up :(
 

Hi everyone...

I keep getting some pop up page by a Kevin Hoeffer.. I ran my mcafee it says Im infected.. I went to run my Malwarebytes but it wont run:( I can't even uninstall it or install it again... any one have anything else that I could download to get rid of this thing??

Your help is much appreciated!

get better security like Kaspersky or NOD

Hi,

1) run SDFIX ( winXP ONLY, skip when using Vista or 7 )

First download SDFIX here http://www.bleepingcomputer.com/files/sdfix.php

Then start your PC in safe mode and run it.

2) run COMBOFIX

Download & Run COMBOFIX http://www.bleepingcomputer.com/comb...o-use-combofix

3) scan with MALWAREBYTES, SUPER ANTI SPYWARE & TROJAN REMOVER

http://www.malwarebytes.org/
http://www.superantispyware.com/
http://www.simplysup.com/

4) clean up the rest with HIJACKTHIS

http://free.antivirus.com/hijackthis/

with hijackthis you can check your startup services, processes and clean up any suspicious stuff you see there. ( note: make a backup of your windows register first )

There you go, follow these steps and you're popup free again :)

Oh I forgot, if you can't run malwarebytes try starting it in safe mode with network support. ( so you can update it )

Im downloading superanti spyware right now.. since malwarebytes isnt working. I tried safe mode that didn't work.

I downloaded the SDFIX (pcmedkit) it scanned but then its asking me for registry key to enter... errrrrr I hate computer problems...

Hope you got things worked out.