Windows 7 installation help please
 

Hi any body good with windows installation ?

My son wants to upgrade from windows XP to windows 7 He has purchased the Windows 7 Home Premium oem

He has downloaded the compatabilty thing from microsoft When he boots from the windows 7 cd it does not boot up and it wont let him press any keys

Does he have to format the hardrive first and just do a fresh instalation as it seems to be incompatible with windows XP

He has tried following the microsoft upgrade instructions and it still just hangs his computer


cheers

Hope this helps

http://windows.microsoft.com/en-US/w...p-to-windows-7

thanks I will tell him to read that

make printed copies so when your installing you still have the isntructions.

ok thanks

He now knows what the problem is. You have to do a fresh install as it is not compatible with win XP

Thanks for your help

Always a better idea anyway.

lol now it wont let him format win XP even when he boots from the win7 cd it just says "press any key to boot from cd" then does nothing ..any suggestions

Ok you do have the FULL install of Windows 7 right not the upgrade disc? Also I'm not sure what you mean by format XP? You mean format the hard drive?

Hi he purchased it from ebuyer and its the window 7 home premuim version at the top it says OEM system Builder Pack

he cant format window XP he has set the cd in the bios as first boot option. Then he has tried rebooting from the CD to format the hardrive when it say " Press any key to boot from CD" it does nothing.

"It does nothing" ...does it boot to XP, go to a black screen or just sit there saying "Press any key..." ??

I wouldn't have done that. You never know what you're going to get.

If you still have XP on the system then of course you're not going to be able to boot form teh windows 7 CD. If you have OEM it assumes you're using a HDD with nothing on it.

If you go back to the link I gave you and actually watch the tutorial you shouldn't have any issues.

Is the keyboard plugged in?

Sounds like a dumb suggestion, but I've seen and done some dumb shit while upgrading computers.

The best thing would be format the drive on another computer, then re-install into machine and try again.

Hi it was his keyboard We tried mine on it and it now works thanks for your help guys for some reason it wont work but its fine as im am using it to type on now ..lol and mine is an old keyboard where as his is new ..lol

The upgrade disc is the full install it just uses a different key as it's sold as upgrade.

halfpint > get him to back up all his important stuff and then do a full clean format + install.

custom install > delete partition > create partition > format it > install windows

everything will be nuked - needs to save externally his emails,address book,passwords,messenger history,documents,bookmarks,music, etc first.

:1orglaugh:1orglaugh

Hi thanks yeah, that is what he is doing now :)

lol well it dosent want to work when he boots from cd ...Old is always better ..his keyboad sucks anyway I want mine back

That means he can only install it once on the original hardware of his current computer now. He won't be able to re-use the Key on a newer processor/motherboard.

motherboard no, processor yes.

yeah he knows that, you can ask for it to be reset by ringing microsoft or something if he upgrades his computer again

For me back with my Windows XP, when I wanted to install the system, for some reason, i'd never let me use a USB keyboard, I couldn't press any keys, even though the keyboard lit up, so I had to use the adaptor to plug it into the old PS/2 keyboard port and it'd work just fine.

yep mine is a ps/2 keyboard and my sons is usb. and his works fine now he has windows 7 installed ..kinda weird really