If you stayed at the Hard Rock for XBIZ or XFANZ
 

You might want to read this.

They tried to charge the $50+ shampoo to my room, saying it had been used... No they are not weight activated.

Damn, I'll stay somewhere else

Did you know that the Hard Rock Hotel in Vegas is a completely separate business from the other Restaurants/Casinos/Hotels? The Vegas casino was a spin-off that Peter Morton had and kept the rights to when he sold his half of the restaurants back to the company in the 90s.

The Seminole Indian Tribe now owns the other Restaurants/Casinos/Hotels?

http://home.acceleration.net/clark/C...enediction.jpg

Interesting read thanks.

Its a sad day when you cant trust the staff to handle your property in a secure way at a major hotel. :(

What a rip off :(

Damn shame. They should move it to the MGM. That place kicks ass.

I won't even get into then playing hip-hop music in the Hard Rock casino. One of the things I liked best about the HRH was the rock music everywhere.

Ouch, strongly disagree.

My friend left his phone in the room when we checked out and they did everything in their power to deny us getting it back.

They insisted other people had already checked-in (damn, that's fast!). They said three different maids had already been in the room. They refused to call the phone. They refused to ask the maid and said just take it as a loss. They said the maid cannot remove things from the room, so going to ask her in the hallway wouldn't help. They advised us not to go up to the room ourselves.

After that string of BS, it was shift change at the security desk time and a new guy called the phone, the maid picked up, she had it in her possession (out of the room) and we met her and got it back.

Sounds like the first employee probably was told by the maid about the phone, wanted to keep it and told the maid bring it to him, and denied to help us.

total bullshit man................. we had some problems as well, we had replied to the satisfaction survey, we shall see if there is a response.

They think they are way too cool to provide any real service.

I really feel, they think they are dealing with mostly young kids who would go away and not complain.

Took 2 days to get some glasses for the bathroom and the wet bar. As well as no phones for 2 days

When I phoned down to ask for wine glasses they would only send up 4, I had to argue for two more, this is in the top of the line HRH tower suite............ BULLSHIT I say :2 cents: