Total revenue 710.07 (19 transactions) not DECLINED
 

Killing me
These declined rebills suck

Err Edit

NOW declined. :(

Are you seeing an upward trend of declined rebills?

Using a merchant account or third party provider?

Make sure the gateway you use is actually sending the transactions in a proper rebills.

If not you'll see the stats you are seeing now.

hand email them from gmail account, turn it around.
they often love the extra customer service
totally worth it

give them 5 free trials to your competitors as a last resort and get paid PS