A goodwill gesture from epass??
 

If I was epass i would incentivize anybody willing to leave their cash IN.

If a restaurant offered me this poor service I would expect a free drink or at least a slice of cake. I agree that this industry needs epass at the moment (concurrently it also needs legit competition to epass), however they need to answer questions more completely and make it easier for the clients they have to stay. I would like to keep my money in and 6 months of fee less service would sure help.

Not a solution, but everyone likes cake.

I never received an actual e-mail about the whole situation explaining what happened. Did they not send one out or did mine get lost in junk mail?

not that is a cigar

Your not epass and epass is not a restaurant. Yanks are fat enough so forget the cake.

Did you have an email address included to receive notifications?

Maybe not charging us this year's renewal fee??

:2 cents:

In your town there is not only 1 restaurant. There are more. In your state or country there are countless. In the world... oh, do not even start...

How many virtual payment solutions that are widely used by adult industry are in your town? In the world? There. See why they don't hafta give you a fucking penny if you rely on them. They are alone because the industry didn't wish to adapt other solutions and for that sole reason they do not need to hand free cakes or pennies to any of us, simply because the industry is too rigid to be able to setup other more reliable ways of payment (or cheaper than $40 wires for that matter). Period. End of story. You will use THEM or won't use anything similar AT ALL. No cake for you.

Goes to compare restaurants to epassporte...

Ok, class dismissed.

it was more a customer service example than an actual industry to industry comparison. The Key word is incentivize. And actually for my purpose (payroll to outsourced employees) western union is $12 compared to about $9 for epass.

If you want an industry to industry comparison the bank is the easiest way to go. If I was a bank that held deposits from my customers I would also offer my customers a reason to stay.