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-   -   Statement from ePassporte. Please Read (https://gfy.com/showthread.php?t=986256)

Michael O 09-09-2010 12:02 PM

Statement from ePassporte. Please Read
 
We at ePassporte are as distressed as you, our valued cardholders, over an action that we did not see coming and as of today we still have received no good basis for it.

First, be assured that your funds are fully safe and protected. You are owed that and it will be fulfilled. The funds are secure.

Second, ePassporte is working with the St. Kitts bank to work out how all payments will be made and when. The details are complicated, because there are funds in motion and where and when they settle requires us to all be careful that we fully and properly account for all those funds and their rightful owner. This issue stems from our processing and reporting ability through the Visa system and their processor.

Third, ePassporte's most important asset has always been our account holder's. We are not going to undermine that asset by treating cardholders in any manner other than the best we can.

Most of us have had the unfortunate experience of dealing with banks and card associations that simply ?cut us off? and did not pay us. Those actions were limited to card acquiring (merchant accounts), not card issuing, which is what we do. We can all take some comfort in the fact that this situation is not anything like the acquiring side of the business.

We all fully understand that communication to our cardholders is critical. However, it does not help any of us if we are constantly updating you on the basis of the calls that take place almost hourly. It seems to us that giving you facts, based on agreements we are working on is the best form of communication. This is what we will be doing. When we know something, that is a fact, we will report it, quickly. Our staff is all working diligently to resolve these issues and the many moving and complicated parts of getting the funds returned. Therefore, please do not mistake our silence as ?hiding?, ?avoiding? or ?stringing you along?. We too have funds that are stuck in the system, as well as massive costs of operation without any income.

Rest assured that when we know, you will know and you will all be satisfied with the results. Again, your money is safe.

For those of you that have been in the industry for many years, I hope you will recall that I have a very strong track record of fighting for the rights of webmasters, program sponsors, billing companies, merchants and the industry; that dedication continues.

Thanks you for your understanding in this difficult time and for your support over the last 8 years of our operations.

Chris Mallick
For ePassporte

heymatty 09-09-2010 12:03 PM

Good news :)

Outlaw #1 09-09-2010 12:04 PM

Hopefully all goes well.

Pornopat 09-09-2010 12:04 PM

Good to hear at least something

seeandsee 09-09-2010 12:04 PM

so no any real news...

CaptainHowdy 09-09-2010 12:04 PM

I love ePassporte...

TheStout 09-09-2010 12:05 PM

Thanks for the update...

loreen 09-09-2010 12:05 PM

Thank you for the updates!

Randy West 09-09-2010 12:05 PM

http://upload.wikimedia.org/wikipedi...-MrBradish.jpg

Michael O 09-09-2010 12:05 PM

If you have questions to this please email me [email protected] and I will answer you within 24 hours.

Heywood Jablome 09-09-2010 12:05 PM

Same old same old?

Mickey_ 09-09-2010 12:05 PM

Good luck with getting the issues resolved in a timely manner.

Shoplifter 09-09-2010 12:05 PM

Well that's that.

DEA - banned for life 09-09-2010 12:05 PM

...........................http://img210.imageshack.us/img210/5...iggaplease.jpg

Evil Chris 09-09-2010 12:06 PM

I hope this all works out.



...

Oracle Porn 09-09-2010 12:06 PM

well well well....

faxxaff 09-09-2010 12:06 PM

Good luck!

mn 09-09-2010 12:07 PM

after a week you must know what caused the problems, or did i miss something?!

Screaming 09-09-2010 12:07 PM

this is the statement?
and still no post from chris himself?

should we not think this is ......

Davy 09-09-2010 12:07 PM

Translation: we have absolutely no news.

vdbucks 09-09-2010 12:07 PM

So basically it's just a long winded way of saying nothing at all?

Looks like you guys just passed the original "official statement" through an article rewriter and added a few extra sentences.

IllTestYourGirls 09-09-2010 12:07 PM

God damn it. Nothing new... great.

st0ned 09-09-2010 12:07 PM

This still doesn't tell us much in regards to time frame. Though it does sound as though we will get our funds (at some point). Let's hope for a resolution sooner than later.

sologirlcontent 09-09-2010 12:08 PM

Ok that's the statement..wow, Nothing!

sicone 09-09-2010 12:08 PM

So the official statement is that nothing has changed and you still know nothing?

campimp 09-09-2010 12:09 PM

Quote:

Originally Posted by st0ned (Post 17484838)
Finally an official response with some real info.

:1orglaugh:1orglaugh

troncarver 09-09-2010 12:09 PM

sounds like the same ole same ole

Lukke 09-09-2010 12:09 PM

I am optimist.

marketsmart 09-09-2010 12:10 PM

if any hot chicks here get evicted because they cant pay their rent, i have 5 rooms available and you can trade sex for rent & food .....




.

janosik 09-09-2010 12:10 PM

So the news is : "Your money is safe" :)

seeandsee 09-09-2010 12:10 PM

Statements
http://www.legendsofamerica.com/phot...rtEinstein.jpg
:mad:

RandyD 09-09-2010 12:10 PM

So where the fuck does that leave us!? Same place as this time last week!

FighterSpirit 09-09-2010 12:10 PM

Thank you for the updates!

blofer80 09-09-2010 12:11 PM

WHATS NEW HERE?
I have asked to get a wire 6 days ago (WALLET) and its still didnt go out. Whats going on?

ContentPimp 09-09-2010 12:11 PM

Sweet date x remains a variable

lucPL 09-09-2010 12:11 PM

ok see you next week then next week and next..

2intense 09-09-2010 12:11 PM

:disgust:disgust:disgust

vano 09-09-2010 12:11 PM

what the fuck kind of statement is this?

HighlyIntoxicated 09-09-2010 12:11 PM

So...you have no idea when our money will be available? Good to hear.

Mystica 09-09-2010 12:11 PM

the question is still when?

lucPL 09-09-2010 12:12 PM

Quote:

Originally Posted by blofer80 (Post 17484856)
WHATS NEW HERE?
I have asked to get a wire 6 days ago (WALLET) and its still didnt go out. Whats going on?

Michael O. - questions like this above NEED TO BE RESPONDED

Stef. 09-09-2010 12:12 PM

I'm still hungry
I'm still angry

Adam_M 09-09-2010 12:12 PM

This stuff takes time but at least michael is talking to everyone through what I am sure is a tough time.

Shap 09-09-2010 12:12 PM

Michael I appreciate that. I think a few of us would like an update to wires. if they are going to go out as we were promised last week I'd like to know when. And if they aren't going out right now please just tell us. The waiting game is really tough. I'd rather here there is a freeze and NO wires are going out. Instead of sitting around wondering if today is the day.

Jdoughs 09-09-2010 12:12 PM

Sounds like lawyer time, might be the only way anyone actually gets some facts here.

Only really one reason to not answer some of these questions, and its not because you don't know the answers Michael, THEY DO.

EDIT - Thanks Michael, I know you can only post what they give you, but they need to give you more or post themselves.

Where the fuck is anyone at Epass with answers? Even shitty answers, but something.

The main office hasnt been sitting there for 7 days getting NO answers and still wondering why its not working.

Caligari 09-09-2010 12:12 PM

Quote:

Second, ePassporte is working with the St. Kitts bank to work out how all payments will be made and when. The details are complicated, because there are funds in motion and where and when they settle requires us to all be careful that we fully and properly account for all those funds and their rightful owner. This issue stems from our processing and reporting ability through the Visa system and their processor.
this is reasonable. if they are working thru the bank to get people's money back in their hands it is no doubt a complex process with no immediate "okay this is exactly how and when you are getting paid" type of scenario.

it will take some time but i am now satisfied they are working on it.

AzteK 09-09-2010 12:12 PM

What's that smell? Same old BULLSHIT!

_Richard_ 09-09-2010 12:12 PM

bump for good news, god speed in releasing the funds

seeandsee 09-09-2010 12:13 PM

Quote:

Originally Posted by Michael O (Post 17484796)
The details are complicated, because there are funds in motion and where and when they settle requires us to all be careful that we fully and properly account for all those funds and their rightful owner.

http://craziestgadgets.com/wp-conten.../funbrella.jpg

FilthyRob 09-09-2010 12:13 PM

Hope it all works out for everyone depending on that money.


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