If you are going to mail Epass............
 

Make sure to keep the language civil and to the point.

Be sure to include any money owed, this includes

The money in the wallet
Wires that were deducted but never received
ACH's that were deducted but never received
Annual Fees reimbursement(They didn't deliver the service)

If you were able to save it before they erased them online, attach a copy of your statement to the mail.

After sending it, store the mail, and print it including the full headers. File this as proof.

That way if push comes to shove they can never claim you didn't get paid because you never requested.

It's called covering your ass, and a necessary precaution, just in case it ends up in court.

The above should be common knowledge, but just to make sure it is known, I thought I'd post a thread on it.

Now you can tell me to GFY :thumbsup