Does webair suck?
 

I just signed up and my FTP worked for about 15 minutes. Did I make a mistake or am I getting ahead of myself? :helpme:helpme

congrats.

did you get the email that told you your hosting was provisioned or released?

If not, you may be ahead of yourself.

you are so fucked!

But now that you have posted on GFY they will all come running to help you.

their support sucks...
especially on virtual (cheap) accounts..

I haven't heard very good things about webair. Never used them personally, and I never would.

You have now entered hosting hell.

I tried reaching you on ICQ so I can help you with your new account. Please know you can submit a support ticket by emailing [email protected]

you can login to your cp ( cp.webair.com ) and change your ftp info your self

also i agree the support for virtual accounts isnt amazing but my site never goes down.

Did you pay your bill? :2 cents:

just hit Gerard up...he takes care of you

I was with Webair for one of my domains and never had any issues. Good support and I always got an answer very quick to any questions I had.

is water wet?

I don't have problems with them

If you have dedicated you are fine. Live chat is your friend

I wonder why!!!??? Maybe it's because they make shit when noobs ask for support every fucking hour for a $12/month account??? :P

Webair rocks! Nuff Said =)

OTerror - if you need anything let me know

ive had an account with them suince 82

goo dshit hey

:thumbsup:thumbsup

they have a firewall on ftp so you gotta add your ip , if your ip changes, it might boot ya.

Love you...

Mean it! :))

I like their live support (VPS)

<--- happy with their service as a registrar.

I've had a server with them for years and they've always been great to deal with.

Thanks man! Tons more to come on that front. We have huge plans for our new registrar platform currently being developed. Stay tuned!

:2 cents::2 cents:

:1orglaugh

Hosting 100s of sites with Webair.
Gerard is the key. He can fix anything.

hi

log into your webair account.

click ftp settings.

make sure its got your isp correct.

webair has a safty thing that is set to only let you (via your isp) to log in.

you can turn this option off.

webair.com is great.

click on live suport if you still have problems.

but i bet you have to update your isp in the ftp settings.

http://www.webair.com/banners_new/we...igh-per-r2.gif
http://www.webair.com/banners_new/we...igh-per-r2.gif
http://www.webair.com/banners_new/we...igh-per-r2.gif
http://www.webair.com/banners_new/we...igh-per-r2.gif
http://www.webair.com/banners_new/we...igh-per-r2.gif

neg repped

I never had any problems with Webair (years) until recently when I started getting a lot of traffic to one of my sites. I am on a dedicated server but it appears that the tubes I am put on can't handle the pressure.

If they sucked, I wouldn't be with them for 8+ years..:2 cents:

I Love Webair! You should too!

I just started with webair. Gerard and Chris were awesome to deal with

Can some one from webair help. I can't even install wordpress.. wtf is going on? Can't reach ya on support either

How did you contact support?

Still issues with FTP?

All I can say is good luck getting a response this weekend. Been there, done that. Oh, and I hope you're not virtual.

strange, looks like you came to post on the boards before even opening your support ticket or at about the same time? I see that a technician has replied to your ticket and that they are checking this for you and will update you shortly.

Please keep in mind that gfy is not our tech support forum, so please use our support system and allow our technicians the opportunity to assist you. Thanks!

hi

if you need help - just buzz me.

My advise is download wp direct from the wp site then upload. this way you know you have the latest version.

I have nothing but good words for them. That's a very reliable company.

We recently moved to Webair ... They gave us a dedicated tech to help manage and monitor all the move everything went smooth and were fast to respond to any issues to this point!

No complaints ... :) Highly recommended.

You need to open a support ticket just to install WP?

Wow, sounds like an awesome host

:1orglaugh

We have one click WP installs from our control panel...If they can't figure it out from there they can goto live person, call in (800#), icq, aim, or send fucking smoke signals if they want to.

Machete, I've watched your backwards ass, ignorant posts all week without commenting. I have yet to see one constructive sentence from you in that time. Do me a favor and chill the fuck out already. It's getting a bit old.

Actually we have one click wordpress installs. I never said that you need to open a ticket for that in my post. I don't know you, nor do I think we have done business together so I don't what your objective is here.

Maybe you should read my post again. :winkwink: I will paste it here for you again for your convenience:
"strange, looks like you came to post on the boards before even opening your support ticket or at about the same time? I see that a technician has replied to your ticket and that they are checking this for you and will update you shortly."

Machete, we have a support system in place. If a client has an issue, regardless of what it is. (in this case he had trouble with wordpress install) a support ticket is important part of the process to help document, fix and track the issue. I am sure you can appreciate and understand that.

webair is great.

to be honest i fail to understand why people moan about them.

you can contact them at any time and they sort it out then.

thats more than most host firms.

http://www.webair.com/banners_new/we...igh-per-r2.gif

ooh man. Now he is gonna def "neg rep" you...lol...I love GFY and the fucking jerk offs on it. Im gonna check out your VPS offer. Seems like a good deal, keep up the good work man.

Webair is a real "hosting company"

I am biased here but I will say what I gotta...

They own the fucking datacenters and all the shit in em... I have seen one of them in NYC they dont like many hosts just have "cages" n shit...

Support.. Live chat or the fucking 800 number 24/7 ...Yes i have called in the past X amount of years at the wheeee hours of the night and talked to a tech and had shit fixed...

There are a handful of hosts here that are REAL FUCKING HOSTING companies Webair is one of them


Disclaimer:

yes Mike lives practically 5 min from me and I know him personally but he knows how to run a REAL HOSTING COMPANY..

and yes I am fucking beautiful