how can i get credit for ccbill sale?
 

hello gfy. just bought a ccbill site today. went through my right affiliate code, went to join page, bought the site with no problem. now, i dont see the sale in my ccbill stats. it was some hours so i dont think there may be problem. so, where is the problem that i dont see sale from my affiliate link? :helpme:2 cents:

cool, problem solved, after hour or so, sale is in my admin ... why does it take so long?

ccbill is not known for their high quality stats area for affiliates. Guess its worked well for them this long.

strange that i got my password in email asap, it was instant, but as affiliate it tooks about a hour, but what, sale is there so so far so good ...

Stats are not in realtime.

they are running algorithm to see can they screw you ......just kidding

ccbill in different timezone than cz.

It's a DELAYED sale... happens all the time... specially lately.

That's why some people make so many threads with: "Hey I got 30 sales 1 day, then 0 sales, then 30 again"..

It's because the third day, they saw many sales from day 2...

Is thing called protection of fraud.

Interesting, you mean a login and pass can be issued in real time, but for "some" reason credits for sales don't show up in admin in real time???

If customers get irate and pissed off at not getting their passwords in real time, then shouldn't webmasters be equally as pissed off when their sales are not credited in "real time"

Shall we continue down this road?

The stats can take a few moments to update however an hour is quite unusual. I would be happy to put through a test using your link to see if we can narrow this problem down.

Any delay in providing the customer with access could potentially lead to a chargeback or refund. We of course want to provide webmasters with stats as quickly as possible but I think most would agree that providing the customer immediate access is paramount.

You're signing up for paysites through your affiliate link? Or was this a test signup that you informed the program about?

Just curious.

excuse me for the drama, time flies fast today, checked and it was 25 minutes exactly, but for me as i thought it was realtime it was like hour. still, 25 minute is long time imho, even when nats stats are realtime ... :2 cents:

no i am not making sales by signing up to programs by myself :) but if i see program where ratio is very high i make a test signup. always its lowest prize and on revs, and i am not even checking the members area so its just few bucks for them. i must say i did my third signup this year so far and all went through, just some sites are not selling for me. have luck everyone! :)

You sir are a gentleman and a scholar. :pimp

If you don't mind me using reason here... it would seem that there are more steps involved with issuing login and pass after a successful sign up.

1. Login and pass have to be generated with ccbill script, then delivered to subscription purchaser, immediately after sign up approval.

2. It would seem reasonable that once a successful sign up is achieved, that the credit would just transfer into admin seamlessly, without delay.

You don't expect sales from 4 hours ago to just "appear" in the admin when its convenient for them to appear.

**If you make a cash deposit into your bank account at 10:00 am, does it take 4-5 hours before deposit shows up in account?**

**When you pump gas into your automobile, does it take 4-5 hours before your gas needle moves from empty to full?**

**When the doctor takes your blood pressure reading, does it take 4-5 hours for your reading to be visible**

The point is this.... it is indeed reasonable for a webmaster to expect their credits to be in real time, when 99% of other stats and/or measurements are available in real time.

If there was tomfoolery going on with credits, continuous delays in stats reporting....or "INACCURACIES" in stats reporting would make the scrutinizing webmaster very suspicious wouldn't it?

Paul is your man, if he can't do it, then knowone can!
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I will send you an email so we can narrow down the delays that you are seeing. I am not quite sure where you are seeing 4 hour delays, and this is the first I have heard of such a delay. The original poster reported a delay of 25 minutes, which I agree is a lengthy delay in and of itself.

So is it safe to assume that you are in agreement that even a 25 minute delay in stats reporting is rather lengthy?

I ask that because last monday I get an email from a customer telling me that he re-joined my site and was loving my new updates.

The only problem is his "new subscription" email did not come until almost 3 days later after login and pass was issued.

So again, imagine it taking 3 days for him to get his login and pass. It would be unacceptable right??

So using logic and fairness, should I not be troubled that my email notifications and/or stats are delayed by days at times, rendering them less than accurate?

I mean he pays me 29.95 for a login and pass, and I pay you guys 15% of that to collect his funds, issue his login and pass, then credit my admin with sale, and notify me of successful signup in almost real time.

So if the customer should not have to accept delays in his purchase, why should I be expected to accept routine delays in my stats or notifications?

I'm afraid anything could happen to the receipt email, it could have been a problem on our end (I am not aware of any), it could have been a problem with the customers email client, or it could have just been a problem between the two of us. I wonder if you received the email from their signup?

This is one of the reasons that we provide the customer with their login creditentials immediately after the purchase on the CCBill receipt page, just in case they do not receive that email.

I sent you an email earlier so we could try to narrow down any delays on your account. I would be happy to perform test signups so we can monitor the stats and the emails that are sent out. I would also be happy to provide you with our test card numbes so you can perform tests at anytime. I understand your concerns and we would love to resolve any issues causing your business delays.