Webair hosting failed hard drive - GoFuckYourself.com

Jay-Rock · 12-19-2010, 02:38 PM

I have been told this morning that my servers HD is being cloned and all of my sites are down. I am pretty nervous right now since my programmer did a ton of work off of my server in the past couple of months and its impossible to recover alot of stuff I have done the past 4 years. I am crossing my fingers since they tell me unfortunately I didnt have backups enabled. I am prepared for the worst but hopefully they can recover my data. This may be a huge loss for me if not recovered. I may have to start all over folks and that would be catastrophic for me.

candyflip · 12-19-2010, 02:41 PM

Not having backups is insane. I can't believe that people still manage to fuck up on such a necessary task.

Klen · 12-19-2010, 02:41 PM

I had failed HDD to on webair and they managed to recover data and to make it work enough time to copy them to new drive.Good luck.

baddog · 12-19-2010, 02:42 PM

The lesson to be learned, especially for someone in your situation, make backups. You can automate that so you do not even need to think about it.

Good luck, but either way, start doing backups. And don't just rely on your host's version either. $.02

Jay-Rock · 12-19-2010, 02:43 PM

I agree I was just about to upgrade my server since I just launched my site. I waited too long. I am an idiot.

react · 12-19-2010, 02:43 PM

Best of luck.. if the HDD spins its usually recoverable. Even if it doesn't spin there are options depending whether the failure is electrical or physical.

BVF · 12-19-2010, 02:43 PM

Those backups with webair get expensive with the more data you have...I was paying an extra 100 a month...But then I got an external hard drive....It feels MUCH better knowing that my life's work isn't on a company's server in the Phillipines.

munki · 12-19-2010, 02:44 PM

backup + redundancy + backup redundancy + redundant backup redundancy ftw

Jay-Rock · 12-19-2010, 02:44 PM

I have backups for all my content and webpages. Its the affilate program and blogs that will be fucked. Having to rebuild my affiliate program would be starting over.

candyflip · 12-19-2010, 02:45 PM

Yeah...that's gonna suck for sure.

Cyber Fucker · 12-19-2010, 02:48 PM

Sorry to hear that, but if you had backups not enabled then you should do backups by yourself, at least from time to time...

Chris · 12-19-2010, 02:52 PM

let this thread be a reminder to everyone to check if they have backups on their boxes

BIGTYMER · 12-19-2010, 02:53 PM

The cheapest way to do it is keep an offline backup at your house.

Cyandin · 12-19-2010, 03:04 PM

Jay,

I'm really sorry to hear you're in this predicament, and I surely hope the Webair techs can manage to recover your data.

However, aside from the obvious benefits of off-site backups, it is extremely important that any servers you have implement a RAID configuration, so that one disk dying never means immediate downtime. This is something they should have already suggested/setup for you, imho.

baddog · 12-19-2010, 03:04 PM

If it is critical and they can't get it, there are places that can get data off the deadest of drives.

SpicyM · 12-19-2010, 03:19 PM

Why dont you have RAID? Setup for drive mirroring and if one of them dies, the other one is ready with the same data.

SallyRand · 12-19-2010, 03:24 PM

Quote:

Originally Posted by Jay-Rock

I have been told this morning that my servers HD is being cloned and all of my sites are down. I am pretty nervous right now since my programmer did a ton of work off of my server in the past couple of months and its impossible to recover alot of stuff I have done the past 4 years. I am crossing my fingers since they tell me unfortunately I didnt have backups enabled. I am prepared for the worst but hopefully they can recover my data. This may be a huge loss for me if not recovered. I may have to start all over folks and that would be catastrophic for me.

Jeuss Christ, man, backup service with Webair is only like $5 a month!

WTF is wrong with you?

Agent 488 · 12-19-2010, 03:32 PM

st0ned · 12-19-2010, 03:33 PM

Quote:

Originally Posted by baddog

If it is critical and they can't get it, there are places that can get data off the deadest of drives.

Not necessarily.

The drive you drove down to that one recovery place for me was a total failure, even after they spent over a month trying to pull the data off. I do appreciate you going out of your way for me though, that was not required on your part.

I learned the hard way that backups are the most important thing you can have when running an online business. I try to ensure that I have backups both on the hosts end, and my end.

The failed drive I had years ago cost me AT LEAST 100 websites. I was able to recover ZERO data and had no backups on my end. As a result, I had hundreds of sites drop that I was not able to bring back online. I was willing to pay the data recovery company the $3,000 or whatever it was, but even they were unsuccessful in pulling any data for me.

Needless to say it was the worse thing to happen to me since being in business, but also taught me one of my most important lessons.

Though I blamed the host for the longest time I have come to realize that HD failure is just something that happens and nobody is really to blame in most cases. Although using old drives increases your chance of this happening. Be smart, get backups, even if you have never had issues before.

st0ned · 12-19-2010, 03:35 PM

Quote:

Originally Posted by SallyRand

Jeuss Christ, man, backup service with Webair is only like $5 a month!

WTF is wrong with you?

Depending of course on how much data you need to backup. They don't keep a room full of free servers to backup terabytes of data for their customers at $5/month. I spend hundreds of dollars on backups each month, on top of my local backups.

SpicyM · 12-19-2010, 03:37 PM

Quote:

Originally Posted by SallyRand

Jeuss Christ, man, backup service with Webair is only like $5 a month!

WTF is wrong with you?

No it isnt. They charge price per gig, so it depends on how much data you have.

I paid around $50 monthly and I dont have a lot of sites.

JustDaveXxx · 12-19-2010, 03:57 PM

Im not gonna chime in, because you already know.

I hate buying 2 drives for everything i store, but i keep hearing stories like this one, that reassures me on why i do it.

Hope things work out for you dude.

SallyRand · 12-19-2010, 04:14 PM

Quote:

Originally Posted by SpicyM

Why dont you have RAID? Setup for drive mirroring and if one of them dies, the other one is ready with the same data.

Yep, I have that too with Webair.

The Duck · 12-19-2010, 04:19 PM

Quote:

Originally Posted by SallyRand

Jeuss Christ, man, backup service with Webair is only like $5 a month!

WTF is wrong with you?

$5 for the first gb then an additional $10 per gb if my memory serves me correct.

signupdamnit · 12-19-2010, 04:27 PM

Quote:

Originally Posted by baddog

And don't just rely on your host's version either. $.02

Good advice. If you're not doing a full backup at least once a month somewhere other than with your host, you're crazy.

Quote:

Originally Posted by The Duck

$5 for the first gb then an additional $10 per gb if my memory serves me correct.

Highway robbery if that's the real rate but then again this is something most hosts charge too much for. It's been that way for as long as I can remember.

awxm · 12-19-2010, 04:32 PM

Quote:

Originally Posted by The Duck

$5 for the first gb then an additional $10 per gb if my memory serves me correct.

It's $5 for the first 50gb then $0.50 per gig there after.

I believe that was recently changed and unless you bring it up you will continue to pay the old price.

TheDA · 12-19-2010, 05:02 PM

Sucks. Sorry to hear.

BVF · 12-19-2010, 05:38 PM

Quote:

Originally Posted by SallyRand

Jeuss Christ, man, backup service with Webair is only like $5 a month!

WTF is wrong with you?

you don't know WTF you're talking about...Backup is priced per gig.

BVF · 12-19-2010, 05:39 PM

Quote:

Originally Posted by FruitPanda

It's $5 for the first 50gb then $0.50 per gig there after.

I believe that was recently changed and unless you bring it up you will continue to pay the old price.

Wrong again.

GAMEFINEST · 12-19-2010, 05:40 PM

that sucks bro

Jay-Rock · 12-19-2010, 06:28 PM

Webair contacted me to tell me Im fucked. I guess you get what you pay for with a hosting company like WEBAIR.

awxm · 12-19-2010, 06:35 PM

Quote:

Originally Posted by BVF

you don't know WTF you're talking about...Backup is priced per gig.

Quote:

Originally Posted by BVF

Wrong again.

i lold

Vendzilla · 12-19-2010, 06:35 PM

Dude, that sucks

I put everything on a 2tb external now

awxm · 12-19-2010, 06:36 PM

Quote:

Originally Posted by Jay-Rock

Webair contacted me to tell me Im fucked. I guess you get what you pay for with a hosting company like WEBAIR.

Sorry to hear man

Ron Bennett · 12-19-2010, 07:05 PM

Quote:

Originally Posted by SpicyM

Why dont you have RAID? Setup for drive mirroring and if one of them dies, the other one is ready with the same data.

RAID is for intended for maintaining up-time / availability ... it is NOT for data backup.

Recovering data from RAID, even if it's a basic mirror setup, is no sure thing...

If the RAID controller (admittedly, they're much better these days) goes bad, both drives can be corrupted. Also, if the replacement drive is somewhat different / flaky, rebuilding the RAID may not go well - at best, it will just take a lot longer, but at worst, the good drive(s) could be corrupted too.

For those on a tight budget, an automated nightly backup to a spare drive on the server / local network is a far better approach than RAID. This is a common approach - while I'm not a big fan of it, it's light-years better than using RAID, which to reiterate, is not backup.

More ideal are the various managed backup services that many hosts offer - doing backups right takes effort so it will add some noticeable cost. Be sure that databases are backed up too - most hosts these days have a clue and do so by default, but best to verify to avoid nasty surprises later.

Ron

Spudstr · 12-19-2010, 07:16 PM

Quote:

Originally Posted by Cyandin

Jay,

I'm really sorry to hear you're in this predicament, and I surely hope the Webair techs can manage to recover your data.

However, aside from the obvious benefits of off-site backups, it is extremely important that any servers you have implement a RAID configuration, so that one disk dying never means immediate downtime. This is something they should have already suggested/setup for you, imho.

raid does not help file system corruption. Raid is not the god send, sure it helps but its not the fix all. I have seen way to many raid systems fail.

Agent 488 · 12-19-2010, 07:21 PM

another webair success story.

oscer · 12-19-2010, 07:24 PM

Drives should be raided

TidalWave · 12-19-2010, 07:37 PM

RAID is not a substitute for backups

RAID for resiliency
Backups for data safety

You need both

CYF · 12-19-2010, 10:53 PM

Quote:

Originally Posted by TidalWave

RAID is not a substitute for backups

RAID for resiliency
Backups for data safety

You need both

quoted for truth

baddog · 12-19-2010, 10:54 PM

Quote:

Originally Posted by Agent 488

another webair success story.

It is not their fault.

desus · 12-19-2010, 10:56 PM

Quote:

Originally Posted by Jay-Rock

Webair contacted me to tell me Im fucked. I guess you get what you pay for with a hosting company like WEBAIR.

left webair about a year ago for techiemedia.
never looked back

RyuLion · 12-19-2010, 11:56 PM

Quote:

Originally Posted by Jay-Rock

Webair contacted me to tell me Im fucked. I guess you get what you pay for with a hosting company like WEBAIR.

Dude, backup backup backup!

PornoMonster · 12-20-2010, 12:35 AM

Quote:

Originally Posted by Jay-Rock

Webair contacted me to tell me Im fucked. I guess you get what you pay for with a hosting company like WEBAIR.

From what I read, that is the problem, you didn't pay for backup.

Chezter · 12-20-2010, 12:52 AM

Yesterday I saw your videos doesn't load on my site. Good luck with that I know that feeling of losing years of work, that was big lesson for me and from then I do backups, automated where possible and sometimes even manual, but not as often as I should.

hypedough · 12-20-2010, 01:57 AM

Quote:

Originally Posted by desus

left webair about a year ago for techiemedia.
never looked back

Did the reverse and never looked back.

Sorry to hear you lost all your files Jay, but backups are costly and needed. People need to stop blaming Webair, yes it was their drive that failed but without using their backup service it's like a loaded gun without a safety.

adwank · 12-20-2010, 02:33 AM

That really suck, I hope you can get your data back...

TheDA · 12-20-2010, 02:53 AM

Quote:

Originally Posted by Jay-Rock

Webair contacted me to tell me Im fucked. I guess you get what you pay for with a hosting company like WEBAIR.

Not good. Lesson learned I guess.

The second part of your statement is very true. You didn't pay for backups so you didn't get it. Harsh reality and it's something you will consider for sure next time and going forward.

OneWhoKnows · 12-20-2010, 05:28 AM

Well, I'm paying my $5 each month for backups plus I use a RAID, as the downtime my last HD failure caused sucked. Lets me sleep well at night

Grapesoda · 12-20-2010, 05:53 AM

Quote:

Originally Posted by BVF

Those backups with webair get expensive with the more data you have...I was paying an extra 100 a month...But then I got an external hard drive....It feels MUCH better knowing that my life's work isn't on a company's server in the Phillipines.

use more than 1 external... like 3... lost several external drives in the past

12-19-2010, 02:38 PM	#1
Jay-Rock Confirmed User Industry Role: Join Date: Mar 2007 Location: Porn Valley Posts: 2,779	Webair hosting failed hard drive I have been told this morning that my servers HD is being cloned and all of my sites are down. I am pretty nervous right now since my programmer did a ton of work off of my server in the past couple of months and its impossible to recover alot of stuff I have done the past 4 years. I am crossing my fingers since they tell me unfortunately I didnt have backups enabled. I am prepared for the worst but hopefully they can recover my data. This may be a huge loss for me if not recovered. I may have to start all over folks and that would be catastrophic for me. __________________ HD and 4k Content Production by JayRock http://jayspov.net http://blackforwife.com http://cospimps.com SKYPE JAYROCKCONTENT [email protected] Twitter @jayrockcontent Last edited by Jay-Rock; 12-19-2010 at 02:41 PM..

12-19-2010, 02:41 PM	#2
candyflip Carpe Visio Industry Role: Join Date: Jul 2002 Location: New York Posts: 43,052	Not having backups is insane. I can't believe that people still manage to fuck up on such a necessary task. __________________ Spend you some brain. Email Me

12-19-2010, 02:43 PM	#5
Jay-Rock Confirmed User Industry Role: Join Date: Mar 2007 Location: Porn Valley Posts: 2,779	I agree I was just about to upgrade my server since I just launched my site. I waited too long. I am an idiot. __________________ HD and 4k Content Production by JayRock http://jayspov.net http://blackforwife.com http://cospimps.com SKYPE JAYROCKCONTENT [email protected] Twitter @jayrockcontent

12-19-2010, 02:43 PM	#6
react Confirmed User Industry Role: Join Date: Sep 2003 Location: NZ Posts: 673	Best of luck.. if the HDD spins its usually recoverable. Even if it doesn't spin there are options depending whether the failure is electrical or physical. __________________ -- react

12-19-2010, 02:43 PM	#7
BVF Black Vagina Finder Join Date: Jan 2002 Location: The Midwest Posts: 13,975	Those backups with webair get expensive with the more data you have...I was paying an extra 100 a month...But then I got an external hard drive....It feels MUCH better knowing that my life's work isn't on a company's server in the Phillipines. __________________ Black Pussy Click On Mr Cosby..CCbill, 60/40, 136 FHG's....The Cos Loves Black Ghetto Pussy!!

12-19-2010, 02:41 PM	#3
Klen Industry Role: Join Date: Aug 2006 Location: Little Vienna Posts: 32,235	I had failed HDD to on webair and they managed to recover data and to make it work enough time to copy them to new drive.Good luck.

12-19-2010, 02:42 PM	#4
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,090	The lesson to be learned, especially for someone in your situation, make backups. You can automate that so you do not even need to think about it. Good luck, but either way, start doing backups. And don't just rely on your host's version either. $.02

12-19-2010, 02:44 PM	#8
munki Do Fun Shit. Industry Role: Join Date: Dec 2004 Location: OC Posts: 13,393	backup + redundancy + backup redundancy + redundant backup redundancy ftw __________________ “I have the simplest tastes. I am always satisfied with the best.” -Oscar Wilde

12-19-2010, 02:45 PM	#10
candyflip Carpe Visio Industry Role: Join Date: Jul 2002 Location: New York Posts: 43,052	Yeah...that's gonna suck for sure. __________________ Spend you some brain. Email Me

12-19-2010, 02:48 PM	#11
Cyber Fucker Hmm Industry Role: Join Date: Sep 2005 Location: On an endless road around the world for rock and roll. Posts: 12,642	Sorry to hear that, but if you had backups not enabled then you should do backups by yourself, at least from time to time... __________________

12-19-2010, 02:52 PM	#12
Chris Too lazy to set a custom title Industry Role: Join Date: May 2003 Location: icq: 71462500 Skype: Jupzchris Posts: 27,880	let this thread be a reminder to everyone to check if they have backups on their boxes __________________ [email protected]

12-19-2010, 02:53 PM	#13
BIGTYMER Junior Achiever Industry Role: Join Date: Nov 2004 Location: Walled Garden Posts: 17,066	The cheapest way to do it is keep an offline backup at your house.

12-19-2010, 03:04 PM	#14
Cyandin Confirmed User Industry Role: Join Date: Aug 2008 Posts: 1,723	Jay, I'm really sorry to hear you're in this predicament, and I surely hope the Webair techs can manage to recover your data. However, aside from the obvious benefits of off-site backups, it is extremely important that any servers you have implement a RAID configuration, so that one disk dying never means immediate downtime. This is something they should have already suggested/setup for you, imho.

12-19-2010, 03:19 PM	#16
SpicyM Confirmed User Industry Role: Join Date: Aug 2006 Posts: 4,534	Why dont you have RAID? Setup for drive mirroring and if one of them dies, the other one is ready with the same data.

12-19-2010, 03:32 PM	#18
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511

12-19-2010, 03:57 PM	#22
JustDaveXxx I AM JUSTDAVE ! Industry Role: Join Date: Feb 2005 Location: LA Posts: 4,111	Im not gonna chime in, because you already know. I hate buying 2 drives for everything i store, but i keep hearing stories like this one, that reassures me on why i do it. Hope things work out for you dude. __________________ Smut Peddler Productions.com ICQ #378-696-435 / / Skype: JustDaveXxx "We shoot custom, exclusive content your way"

12-19-2010, 05:02 PM	#27
TheDA Confirmed User Industry Role: Join Date: May 2006 Posts: 4,665	Sucks. Sorry to hear.

12-19-2010, 05:40 PM	#30
GAMEFINEST Make STACK$ Industry Role: Join Date: Nov 2006 Location: sexy time Posts: 14,418	that sucks bro __________________ Compound interest.

12-19-2010, 06:28 PM	#31
Jay-Rock Confirmed User Industry Role: Join Date: Mar 2007 Location: Porn Valley Posts: 2,779	Webair contacted me to tell me Im fucked. I guess you get what you pay for with a hosting company like WEBAIR. __________________ HD and 4k Content Production by JayRock http://jayspov.net http://blackforwife.com http://cospimps.com SKYPE JAYROCKCONTENT [email protected] Twitter @jayrockcontent Last edited by Jay-Rock; 12-19-2010 at 06:34 PM..

12-19-2010, 06:35 PM	#33
Vendzilla Biker Gnome Industry Role: Join Date: Mar 2004 Location: cell#324 Posts: 23,201	Dude, that sucks I put everything on a 2tb external now __________________ Webair died? Carbon is not the problem, it makes up 0.041% of our atmosphere , 95% of that is from Volcanos and decomposing plants and stuff. So people in the US are responsible for 13% of the carbon in the atmosphere which 95% is not from Humans, like cars and trucks and stuff and they want to spend trillions to fix it while Solar Panel plants are powered by coal plants think about that

12-19-2010, 07:21 PM	#37
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	another webair success story.

12-19-2010, 07:24 PM	#38
oscer Confirmed User Industry Role: Join Date: Jan 2001 Location: Baltimore Posts: 2,834	Drives should be raided __________________ XR Networks Dedicated \| VPS \| Shared Hosting ICQ 42602565

12-19-2010, 07:37 PM	#39
TidalWave Confirmed User Industry Role: Join Date: Sep 2007 Location: Los Angeles Posts: 2,706	RAID is not a substitute for backups RAID for resiliency Backups for data safety You need both __________________ www.SwiftNode.com

12-20-2010, 12:52 AM	#45
Chezter Confirmed User Industry Role: Join Date: Apr 2008 Location: Brno, Czech rep. Posts: 565	Yesterday I saw your videos doesn't load on my site. Good luck with that I know that feeling of losing years of work, that was big lesson for me and from then I do backups, automated where possible and sometimes even manual, but not as often as I should.

12-20-2010, 02:33 AM	#47
adwank Confirmed User Industry Role: Join Date: Oct 2010 Posts: 405	That really suck, I hope you can get your data back... __________________ High Quality Public Sex Videos Caught and Filmed on the Street.

12-20-2010, 05:28 AM	#49
OneWhoKnows Confirmed User Industry Role: Join Date: Aug 2005 Location: European Union Posts: 873	Well, I'm paying my $5 each month for backups plus I use a RAID, as the downtime my last HD failure caused sucked. Lets me sleep well at night