Ok normally I don't do this, but I tried to resolve the problem with the guy and he was an asshole about it. Then he only made the problem worse by ruining one of our $7000.00 servers.
Here's the story:
Micahel - Owner of Oxeo Hosting was hosting a couple of our servers we had for an adult project. We got our first servers around October 2004, we signed a one year contract for the servers. Time went by and things were growing so we decided to add another server. However this time the server was high end around $7000.00 so we had to buy it ourselves. Well without telling us, Michael sends over a new contract which I signed without reading because I wasn't expecting anything dodgy, well he snuck into the contract to extend all of our servers another year. Not just the one new one.
Anyways what brought this to my attention was when we were having hosting isues with them. They kept telling us everything was fine, but my techs showed them foolproof data that there was a problem, they said we were right and fixed it. We had more bad service so we decided we wanted to move the servers.
He tells me to pay him I think it was like 7 months of hosting left on the contract and he would send me my server. So he's holding it hostage until I agree to pay something. I told him that was bullshit and agreed to pay 3 months hosting just to get out of the contract. I think that was like $3k.
Ok well here is the kicker, so the guy sends us our server and I swear it was the worst packing job I ever saw. Now don't forget this is an $7000.00 server. I've seen 90 year old grandmas pack $10 nick-nacks on ebay better than this guy did.
When I saw the box I knew it was gonna be bad and sure enough the server wouldn't even turn on, we reseated everything and it kept crashing. We had the guys at Jupiter Hosting working on it and finally the Dell guys just replaced about every part there was to the server.
So I'll be kind enough to include some photos so you can see.
In short, this is OUR bad experience we had with him, I found it very unprofessional I will personally never deal with him again nor will I ever recommend his hosting company to anyone.
Here's the story:
Micahel - Owner of Oxeo Hosting was hosting a couple of our servers we had for an adult project. We got our first servers around October 2004, we signed a one year contract for the servers. Time went by and things were growing so we decided to add another server. However this time the server was high end around $7000.00 so we had to buy it ourselves. Well without telling us, Michael sends over a new contract which I signed without reading because I wasn't expecting anything dodgy, well he snuck into the contract to extend all of our servers another year. Not just the one new one.
Anyways what brought this to my attention was when we were having hosting isues with them. They kept telling us everything was fine, but my techs showed them foolproof data that there was a problem, they said we were right and fixed it. We had more bad service so we decided we wanted to move the servers.
He tells me to pay him I think it was like 7 months of hosting left on the contract and he would send me my server. So he's holding it hostage until I agree to pay something. I told him that was bullshit and agreed to pay 3 months hosting just to get out of the contract. I think that was like $3k.
Ok well here is the kicker, so the guy sends us our server and I swear it was the worst packing job I ever saw. Now don't forget this is an $7000.00 server. I've seen 90 year old grandmas pack $10 nick-nacks on ebay better than this guy did.
When I saw the box I knew it was gonna be bad and sure enough the server wouldn't even turn on, we reseated everything and it kept crashing. We had the guys at Jupiter Hosting working on it and finally the Dell guys just replaced about every part there was to the server.
So I'll be kind enough to include some photos so you can see.
In short, this is OUR bad experience we had with him, I found it very unprofessional I will personally never deal with him again nor will I ever recommend his hosting company to anyone.
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