Of course they are hiring Americans. You can actually understand them on the phone.
Definitely helps, also apparently a lot of the Indian's are getting fed up working in the call centers, despite the higher wages. If they take a while to answer your call, it's because they're busy shagging in the toilets
I employ 2 british gentlemen, they are invaluable to my phone support, their english accent boosts confidence in potential buyers...no surprise the indians are doing the same...
Now if only the government would outsource civic / provincial / State / federal employees to India so they could be re-insourced back to the States (or, actually Canada...) tax bills could be cut by half and everyone would be all happy and shit - except for the overpaid / over-pensioned government employees...
The newspaper article says unemployed has soared in the USA. This is interesting. A number of large companies have targeted Manhattan in New York due to high unemployment. Around nine per cent of the work force is now estimated to be unemployed in the U.S.
Aegis Communications, based in Mumbai, joined the growing number of overseas companies opening centres in the U.S. to take advantage of the high unemployment. They have nine centres in the U.S. which employ 5,000 people but that is expected to triple to 15,000 employees.
Giving jobs is a great strategy for success. Jobs are what people want.
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