Webair hosting failed hard drive

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  • Jay-Rock
    Confirmed User
    • Mar 2007
    • 2779

    #1

    Webair hosting failed hard drive

    I have been told this morning that my servers HD is being cloned and all of my sites are down. I am pretty nervous right now since my programmer did a ton of work off of my server in the past couple of months and its impossible to recover alot of stuff I have done the past 4 years. I am crossing my fingers since they tell me unfortunately I didnt have backups enabled. I am prepared for the worst but hopefully they can recover my data. This may be a huge loss for me if not recovered. I may have to start all over folks and that would be catastrophic for me.
    Last edited by Jay-Rock; 12-19-2010, 12:41 PM.
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  • candyflip
    Carpe Visio
    • Jul 2002
    • 43069

    #2
    Not having backups is insane. I can't believe that people still manage to fuck up on such a necessary task.

    Spend you some brain.
    Email Me

    Comment

    • Klen
      • Aug 2006
      • 32235

      #3
      I had failed HDD to on webair and they managed to recover data and to make it work enough time to copy them to new drive.Good luck.

      Comment

      • baddog
        So Fucking Banned
        • Apr 2001
        • 107089

        #4
        The lesson to be learned, especially for someone in your situation, make backups. You can automate that so you do not even need to think about it.

        Good luck, but either way, start doing backups. And don't just rely on your host's version either. $.02

        Comment

        • Jay-Rock
          Confirmed User
          • Mar 2007
          • 2779

          #5
          I agree I was just about to upgrade my server since I just launched my site. I waited too long. I am an idiot.
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          • react
            Confirmed User
            • Sep 2003
            • 673

            #6
            Best of luck.. if the HDD spins its usually recoverable. Even if it doesn't spin there are options depending whether the failure is electrical or physical.
            --
            react

            Comment

            • BVF
              Black Vagina Finder
              • Jan 2002
              • 13975

              #7
              Those backups with webair get expensive with the more data you have...I was paying an extra 100 a month...But then I got an external hard drive....It feels MUCH better knowing that my life's work isn't on a company's server in the Phillipines.

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              Comment

              • munki
                Do Fun Shit.
                • Dec 2004
                • 13393

                #8
                backup + redundancy + backup redundancy + redundant backup redundancy ftw

                I have the simplest tastes. I am always satisfied with the best.” -Oscar Wilde

                Comment

                • Jay-Rock
                  Confirmed User
                  • Mar 2007
                  • 2779

                  #9
                  I have backups for all my content and webpages. Its the affilate program and blogs that will be fucked. Having to rebuild my affiliate program would be starting over.
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                  • candyflip
                    Carpe Visio
                    • Jul 2002
                    • 43069

                    #10
                    Yeah...that's gonna suck for sure.

                    Spend you some brain.
                    Email Me

                    Comment

                    • Cyber Fucker
                      Hmm
                      • Sep 2005
                      • 12642

                      #11
                      Sorry to hear that, but if you had backups not enabled then you should do backups by yourself, at least from time to time...

                      Comment

                      • Chris
                        Too lazy to set a custom title
                        • May 2003
                        • 27880

                        #12
                        let this thread be a reminder to everyone to check if they have backups on their boxes
                        [email protected]

                        Comment

                        • BIGTYMER
                          Junior Achiever
                          • Nov 2004
                          • 17066

                          #13
                          The cheapest way to do it is keep an offline backup at your house.

                          Comment

                          • Cyandin
                            Confirmed User
                            • Aug 2008
                            • 1723

                            #14
                            Jay,

                            I'm really sorry to hear you're in this predicament, and I surely hope the Webair techs can manage to recover your data.

                            However, aside from the obvious benefits of off-site backups, it is extremely important that any servers you have implement a RAID configuration, so that one disk dying never means immediate downtime. This is something they should have already suggested/setup for you, imho.

                            Comment

                            • baddog
                              So Fucking Banned
                              • Apr 2001
                              • 107089

                              #15
                              If it is critical and they can't get it, there are places that can get data off the deadest of drives.

                              Comment

                              • SpicyM
                                Confirmed User
                                • Aug 2006
                                • 4575

                                #16
                                Why dont you have RAID? Setup for drive mirroring and if one of them dies, the other one is ready with the same data.
                                no sig, sorry

                                Comment

                                • SallyRand
                                  So Fucking Banned
                                  • Jan 2008
                                  • 3487

                                  #17
                                  Originally posted by Jay-Rock
                                  I have been told this morning that my servers HD is being cloned and all of my sites are down. I am pretty nervous right now since my programmer did a ton of work off of my server in the past couple of months and its impossible to recover alot of stuff I have done the past 4 years. I am crossing my fingers since they tell me unfortunately I didnt have backups enabled. I am prepared for the worst but hopefully they can recover my data. This may be a huge loss for me if not recovered. I may have to start all over folks and that would be catastrophic for me.
                                  Jeuss Christ, man, backup service with Webair is only like $5 a month!

                                  WTF is wrong with you?

                                  Comment

                                  • Agent 488
                                    Registered User
                                    • Feb 2006
                                    • 22511

                                    #18

                                    Comment

                                    • st0ned
                                      Confirmed User
                                      • Mar 2007
                                      • 8437

                                      #19
                                      Originally posted by baddog
                                      If it is critical and they can't get it, there are places that can get data off the deadest of drives.
                                      Not necessarily.

                                      The drive you drove down to that one recovery place for me was a total failure, even after they spent over a month trying to pull the data off. I do appreciate you going out of your way for me though, that was not required on your part.

                                      I learned the hard way that backups are the most important thing you can have when running an online business. I try to ensure that I have backups both on the hosts end, and my end.

                                      The failed drive I had years ago cost me AT LEAST 100 websites. I was able to recover ZERO data and had no backups on my end. As a result, I had hundreds of sites drop that I was not able to bring back online. I was willing to pay the data recovery company the $3,000 or whatever it was, but even they were unsuccessful in pulling any data for me.

                                      Needless to say it was the worse thing to happen to me since being in business, but also taught me one of my most important lessons.

                                      Though I blamed the host for the longest time I have come to realize that HD failure is just something that happens and nobody is really to blame in most cases. Although using old drives increases your chance of this happening. Be smart, get backups, even if you have never had issues before.

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                                      Comment

                                      • st0ned
                                        Confirmed User
                                        • Mar 2007
                                        • 8437

                                        #20
                                        Originally posted by SallyRand
                                        Jeuss Christ, man, backup service with Webair is only like $5 a month!

                                        WTF is wrong with you?
                                        Depending of course on how much data you need to backup. They don't keep a room full of free servers to backup terabytes of data for their customers at $5/month. I spend hundreds of dollars on backups each month, on top of my local backups.
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                                        • SpicyM
                                          Confirmed User
                                          • Aug 2006
                                          • 4575

                                          #21
                                          Originally posted by SallyRand
                                          Jeuss Christ, man, backup service with Webair is only like $5 a month!

                                          WTF is wrong with you?
                                          No it isnt. They charge price per gig, so it depends on how much data you have.

                                          I paid around $50 monthly and I dont have a lot of sites.
                                          no sig, sorry

                                          Comment

                                          • JustDaveXxx
                                            I AM JUSTDAVE !
                                            • Feb 2005
                                            • 4111

                                            #22
                                            Im not gonna chime in, because you already know.


                                            I hate buying 2 drives for everything i store, but i keep hearing stories like this one, that reassures me on why i do it.


                                            Hope things work out for you dude.


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                                            Comment

                                            • SallyRand
                                              So Fucking Banned
                                              • Jan 2008
                                              • 3487

                                              #23
                                              Originally posted by SpicyM
                                              Why dont you have RAID? Setup for drive mirroring and if one of them dies, the other one is ready with the same data.
                                              Yep, I have that too with Webair.

                                              Comment

                                              • The Duck
                                                Adult Content Provider
                                                • May 2005
                                                • 18243

                                                #24
                                                Originally posted by SallyRand
                                                Jeuss Christ, man, backup service with Webair is only like $5 a month!

                                                WTF is wrong with you?
                                                $5 for the first gb then an additional $10 per gb if my memory serves me correct.
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                                                • signupdamnit
                                                  Confirmed User
                                                  • Aug 2007
                                                  • 6697

                                                  #25
                                                  Originally posted by baddog
                                                  And don't just rely on your host's version either. $.02
                                                  Good advice. If you're not doing a full backup at least once a month somewhere other than with your host, you're crazy.

                                                  Originally posted by The Duck
                                                  $5 for the first gb then an additional $10 per gb if my memory serves me correct.
                                                  Highway robbery if that's the real rate but then again this is something most hosts charge too much for. It's been that way for as long as I can remember.
                                                  Last edited by signupdamnit; 12-19-2010, 02:31 PM.

                                                  You don't like my posts? Put me on ignore or fuck right off. I'll say what I want.

                                                  Comment

                                                  • awxm
                                                    Confirmed User
                                                    • Aug 2009
                                                    • 819

                                                    #26
                                                    Originally posted by The Duck
                                                    $5 for the first gb then an additional $10 per gb if my memory serves me correct.
                                                    It's $5 for the first 50gb then $0.50 per gig there after.

                                                    I believe that was recently changed and unless you bring it up you will continue to pay the old price.
                                                    Last edited by awxm; 12-19-2010, 02:34 PM.
                                                    .

                                                    Comment

                                                    • TheDA
                                                      Confirmed User
                                                      • May 2006
                                                      • 4665

                                                      #27
                                                      Sucks. Sorry to hear.
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                                                      Comment

                                                      • BVF
                                                        Black Vagina Finder
                                                        • Jan 2002
                                                        • 13975

                                                        #28
                                                        Originally posted by SallyRand
                                                        Jeuss Christ, man, backup service with Webair is only like $5 a month!

                                                        WTF is wrong with you?
                                                        you don't know WTF you're talking about...Backup is priced per gig.

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                                                        • BVF
                                                          Black Vagina Finder
                                                          • Jan 2002
                                                          • 13975

                                                          #29
                                                          Originally posted by FruitPanda
                                                          It's $5 for the first 50gb then $0.50 per gig there after.

                                                          I believe that was recently changed and unless you bring it up you will continue to pay the old price.
                                                          Wrong again.

                                                          Black Pussy
                                                          Click On Mr Cosby..CCbill, 60/40, 136 FHG's....The Cos Loves Black Ghetto Pussy!!

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                                                          • GAMEFINEST
                                                            Make STACK$
                                                            • Nov 2006
                                                            • 14478

                                                            #30
                                                            that sucks bro
                                                            Compound interest.

                                                            Comment

                                                            • Jay-Rock
                                                              Confirmed User
                                                              • Mar 2007
                                                              • 2779

                                                              #31
                                                              Webair contacted me to tell me Im fucked. I guess you get what you pay for with a hosting company like WEBAIR.
                                                              Last edited by Jay-Rock; 12-19-2010, 04:34 PM.
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                                                              • awxm
                                                                Confirmed User
                                                                • Aug 2009
                                                                • 819

                                                                #32
                                                                Originally posted by BVF
                                                                you don't know WTF you're talking about...Backup is priced per gig.
                                                                Originally posted by BVF
                                                                Wrong again.
                                                                i lold

                                                                .

                                                                Comment

                                                                • Vendzilla
                                                                  Biker Gnome
                                                                  • Mar 2004
                                                                  • 23200

                                                                  #33
                                                                  Dude, that sucks

                                                                  I put everything on a 2tb external now
                                                                  Carbon is not the problem, it makes up 0.041% of our atmosphere , 95% of that is from Volcanos and decomposing plants and stuff. So people in the US are responsible for 13% of the carbon in the atmosphere which 95% is not from Humans, like cars and trucks and stuff and they want to spend trillions to fix it while Solar Panel plants are powered by coal plants
                                                                  think about that

                                                                  Comment

                                                                  • awxm
                                                                    Confirmed User
                                                                    • Aug 2009
                                                                    • 819

                                                                    #34
                                                                    Originally posted by Jay-Rock
                                                                    Webair contacted me to tell me Im fucked. I guess you get what you pay for with a hosting company like WEBAIR.
                                                                    Sorry to hear man
                                                                    .

                                                                    Comment

                                                                    • Ron Bennett
                                                                      Confirmed User
                                                                      • Oct 2003
                                                                      • 1653

                                                                      #35
                                                                      Originally posted by SpicyM
                                                                      Why dont you have RAID? Setup for drive mirroring and if one of them dies, the other one is ready with the same data.
                                                                      RAID is for intended for maintaining up-time / availability ... it is NOT for data backup.

                                                                      Recovering data from RAID, even if it's a basic mirror setup, is no sure thing...

                                                                      If the RAID controller (admittedly, they're much better these days) goes bad, both drives can be corrupted. Also, if the replacement drive is somewhat different / flaky, rebuilding the RAID may not go well - at best, it will just take a lot longer, but at worst, the good drive(s) could be corrupted too.

                                                                      For those on a tight budget, an automated nightly backup to a spare drive on the server / local network is a far better approach than RAID. This is a common approach - while I'm not a big fan of it, it's light-years better than using RAID, which to reiterate, is not backup.

                                                                      More ideal are the various managed backup services that many hosts offer - doing backups right takes effort so it will add some noticeable cost. Be sure that databases are backed up too - most hosts these days have a clue and do so by default, but best to verify to avoid nasty surprises later.

                                                                      Ron
                                                                      Domagon - Website Management and Domain Name Sales

                                                                      Comment

                                                                      • Spudstr
                                                                        Confirmed User
                                                                        • Jan 2003
                                                                        • 2321

                                                                        #36
                                                                        Originally posted by Cyandin
                                                                        Jay,

                                                                        I'm really sorry to hear you're in this predicament, and I surely hope the Webair techs can manage to recover your data.

                                                                        However, aside from the obvious benefits of off-site backups, it is extremely important that any servers you have implement a RAID configuration, so that one disk dying never means immediate downtime. This is something they should have already suggested/setup for you, imho.
                                                                        raid does not help file system corruption. Raid is not the god send, sure it helps but its not the fix all. I have seen way to many raid systems fail.
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                                                                        • Agent 488
                                                                          Registered User
                                                                          • Feb 2006
                                                                          • 22511

                                                                          #37
                                                                          another webair success story.

                                                                          Comment

                                                                          • oscer
                                                                            Confirmed User
                                                                            • Jan 2001
                                                                            • 2834

                                                                            #38
                                                                            Drives should be raided
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                                                                            • TidalWave
                                                                              Confirmed User
                                                                              • Sep 2007
                                                                              • 2706

                                                                              #39
                                                                              RAID is not a substitute for backups

                                                                              RAID for resiliency
                                                                              Backups for data safety

                                                                              You need both
                                                                              www.SwiftNode.com

                                                                              Comment

                                                                              • CYF
                                                                                Coupon Guru
                                                                                • Mar 2009
                                                                                • 10973

                                                                                #40
                                                                                Originally posted by TidalWave
                                                                                RAID is not a substitute for backups

                                                                                RAID for resiliency
                                                                                Backups for data safety

                                                                                You need both
                                                                                quoted for truth
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                                                                                • baddog
                                                                                  So Fucking Banned
                                                                                  • Apr 2001
                                                                                  • 107089

                                                                                  #41
                                                                                  Originally posted by Agent 488
                                                                                  another webair success story.
                                                                                  It is not their fault.

                                                                                  Comment

                                                                                  • desus
                                                                                    Confirmed User
                                                                                    • Jan 2005
                                                                                    • 292

                                                                                    #42
                                                                                    Originally posted by Jay-Rock
                                                                                    Webair contacted me to tell me Im fucked. I guess you get what you pay for with a hosting company like WEBAIR.
                                                                                    left webair about a year ago for techiemedia.
                                                                                    never looked back
                                                                                    $$$$$$$$$$$$$$$$$

                                                                                    Comment

                                                                                    • RyuLion
                                                                                      • Mar 2003
                                                                                      • 32369

                                                                                      #43
                                                                                      Originally posted by Jay-Rock
                                                                                      Webair contacted me to tell me Im fucked. I guess you get what you pay for with a hosting company like WEBAIR.
                                                                                      Dude, backup backup backup!

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                                                                                      Comment

                                                                                      • PornoMonster
                                                                                        Confirmed User
                                                                                        • Mar 2003
                                                                                        • 2257

                                                                                        #44
                                                                                        Originally posted by Jay-Rock
                                                                                        Webair contacted me to tell me Im fucked. I guess you get what you pay for with a hosting company like WEBAIR.
                                                                                        From what I read, that is the problem, you didn't pay for backup.
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                                                                                        • Chezter
                                                                                          Confirmed User
                                                                                          • Apr 2008
                                                                                          • 565

                                                                                          #45
                                                                                          Yesterday I saw your videos doesn't load on my site. Good luck with that I know that feeling of losing years of work, that was big lesson for me and from then I do backups, automated where possible and sometimes even manual, but not as often as I should.

                                                                                          Comment

                                                                                          • hypedough
                                                                                            Confirmed User
                                                                                            • Sep 2007
                                                                                            • 3743

                                                                                            #46
                                                                                            Originally posted by desus
                                                                                            left webair about a year ago for techiemedia.
                                                                                            never looked back
                                                                                            Did the reverse and never looked back.

                                                                                            Sorry to hear you lost all your files Jay, but backups are costly and needed. People need to stop blaming Webair, yes it was their drive that failed but without using their backup service it's like a loaded gun without a safety.

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                                                                                            • adwank
                                                                                              Confirmed User
                                                                                              • Oct 2010
                                                                                              • 405

                                                                                              #47
                                                                                              That really suck, I hope you can get your data back...
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                                                                                              • TheDA
                                                                                                Confirmed User
                                                                                                • May 2006
                                                                                                • 4665

                                                                                                #48
                                                                                                Originally posted by Jay-Rock
                                                                                                Webair contacted me to tell me Im fucked. I guess you get what you pay for with a hosting company like WEBAIR.
                                                                                                Not good. Lesson learned I guess.

                                                                                                The second part of your statement is very true. You didn't pay for backups so you didn't get it. Harsh reality and it's something you will consider for sure next time and going forward.
                                                                                                Sharleen Spiteri - 1989 - In The Ass

                                                                                                Comment

                                                                                                • OneWhoKnows
                                                                                                  Confirmed User
                                                                                                  • Aug 2005
                                                                                                  • 873

                                                                                                  #49
                                                                                                  Well, I'm paying my $5 each month for backups plus I use a RAID, as the downtime my last HD failure caused sucked. Lets me sleep well at night

                                                                                                  Comment

                                                                                                  • Grapesoda
                                                                                                    So Fucking Banned
                                                                                                    • Jul 2003
                                                                                                    • 46238

                                                                                                    #50
                                                                                                    Originally posted by BVF
                                                                                                    Those backups with webair get expensive with the more data you have...I was paying an extra 100 a month...But then I got an external hard drive....It feels MUCH better knowing that my life's work isn't on a company's server in the Phillipines.
                                                                                                    use more than 1 external... like 3... lost several external drives in the past

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