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-   Fucking Around & Business Discussion (https://gfy.com/forumdisplay.php?f=26)
-   -   Zombaio news - january 3rd 2011 (https://gfy.com/showthread.php?t=1004361)

kowalsky 01-05-2011 07:05 AM
I am happy to say I got the wires too.

Agent 488 01-05-2011 07:09 AM
thread closed.

Barefootsies 01-05-2011 07:14 AM
Quote:
Originally Posted by Dodododa (Post 17821412)
Now it would be good if they tell us what systems they are going to put in place to insure this doesn't happen again.
......because the world is a perfect place and mistakes never ever happen at other companies.
:upsidedow

Sausage 01-05-2011 07:19 AM
Got my wire.

They have been ontime ever since I have used them 1.5 years ago .. this is the first hiccup. Of course having been ripped by so many processors before I got nervous, but good to see they came through with the payments.

Dodododa 01-05-2011 08:04 AM
Quote:
Originally Posted by Barefootsies (Post 17821531)
......because the world is a perfect place and mistakes never ever happen at other companies.
:upsidedow
.....because data corruption problems are unacceptable in the financial system. Double, QUADROUPLE redundancy should be standard practice.

Robbie 01-05-2011 09:22 AM
Payment came in today. All caught up. Just hoping that next time ANYTHING happens or rates are changed...that emails are sent out immediately and a message is left in the admin area immediately.

I have to agree with people saying doubling the rate and not even putting that as a message in the admin isn't professional or ethical. Sending a postal letter is kinda "HUH?" when no other correspondence is done that way with Zombaio. Just sayin'...it would take a few seconds to put that as a new message in the admin. And still should be done NOW so that the thousands of people who don't read GFY will know what's going on as well.

hypedough 01-05-2011 10:49 AM
Quote:
Originally Posted by Robbie (Post 17821862)
Payment came in today. All caught up. Just hoping that next time ANYTHING happens or rates are changed...that emails are sent out immediately and a message is left in the admin area immediately.

I have to agree with people saying doubling the rate and not even putting that as a message in the admin isn't professional or ethical. Sending a postal letter is kinda "HUH?" when no other correspondence is done that way with Zombaio. Just sayin'...it would take a few seconds to put that as a new message in the admin. And still should be done NOW so that the thousands of people who don't read GFY will know what's going on as well.
Quoted for truthiness. Thank you for the wires, mine came through as well.

slawek 01-05-2011 02:00 PM
Toronto, TD CanadaTrust bank, got wire today, scheduled for Dec 30.

nekrom 01-05-2011 05:16 PM
1) A buddy got his wire today so all back to normal on that front.

2) I got the snail mail processing rate % increase notification in my letterbox today. Most professional companies (legal, accounting, gov, etc) still use the quaint postal system, rather then email/phone/PM so no big deal there imo.

3) People questioning the hold %, just about every billing company has one to some degree. Fact of doing business so just suck it up. :)

-N

aipmedia 01-05-2011 05:25 PM
we got our money too, just in time on-route..

jreg81 01-05-2011 05:41 PM
We received our 2 late payments today as well. Thankful for that. Let's hope there aren't any similar problems in the future. Until now, Zombaio has done very well for us.:thumbsup

Nice to have multiple billers in our NATS cascade though. Definitely sleep better at night.:winkwink:

Zyber 05-22-2014 08:33 AM
Quote:
Originally Posted by Zombaio_Tomas (Post 17820914)
Ok, let's close the Jesper story once and for all so I can focus on the real questions. He is an employee, was representing Zombaio yes, but is not anymore. He is since several years working with customer support. I have seen this link before (the forum) but there are 2 stories of everything and he is denying. IOMS AB is not Zombaio, its a company that processes payments on behalf of Zombaio (the Merchant). Zombaios ownership is entirely different, see the links I posted. Now lets dig this down since we are not getting anywhere with this really. IOMS AB is also replaced in the new platform with CAWEN (the financial institution).

Now to your concerns:

1. USING OUR RESERVES FOR FUNDING OTHER PROJECTS
The 5% is from new policies, yes. It is also regulated in all agreements. I have NEVER stated that it is to fund redpass, however it happends because with redpass, the cawen/zombaio portfolio too large to run without reserves. What happens is the Cawen (the new processing company) became a legal financial institution and does now have full principal memberships with MasterCard for issuing and acquiring. So the 5% reserve is for the Cawen portfolio (where zombaio is a part), again, not to fund redpass.

It's not a loan, its not steeling, its a reserve. You have that with all other direct merchant accounts or ipsp's. We need to be able to adopt changes, the HR processing is not what it was a few years ago.
...
Link to thread

Found this old post from 2011. :)

Now when Cawen Financial Group AB is no longer a Mastercard Compliant Service Provider, can we expect that the 5% reserves will be paid out to webmasters?

http://www.mastercard.com/us/company...st-1-15-14.pdf

Or what is Zombaio's new excuse for keeping the 5% reserve?

Wait, didn't "Tomas" say that Jesper hasn't worked for Zombaio since 2011?
So who is this Jesper who does customer support in 2014?


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