hey Dominik.. I left you a message on ICQ, please contact me directly regarding anything Paxum related. Thanks! :thumbsup

What is your problem man? If you dont want to use Payoneer you dont have to, what are you looking on this thread?

Everyone knows that payoneer is an absolute cluster fuck of grasping fees from you compared to paxum right?

I have to pay , I forget now because I switched off using payoneer as soon as I found out what they were about. Anyways, they charge what, $2 to allow me to receive cash? $5 to not delay my incoming payment DAYS? WTF? Then a percentage of the load? or was it of the withdrawal? And that's just the start, showing their philosophy of nickel and diming you to death. Its been long enough since I did the comparison and was *shocked* that I dont remember all the exact details anymore. However suffice to say,

"Dropping the ball" wasn't not having representation here, dropping the ball was not examining the pricing landscape and trying to snap up the business.

I'm still amazed though, at the number of people who don't realize this.

If you want to be credible Talia, tell us how Payoneer is going to make their charges more similar to Paxum.

Or, what are they doing for all those annoying, money grubbing fees?

How do we know that by doing business with you, you aren't using the money you make to fund terrorism?

Read below. He's not the CEO anymore and hasn't been since October of last year.

There has been ABSOLUTELY no connection made between those IDs and Payoneer. You are just fishing here trying to smear Payoneer and Yuval's good names and we can all see right through it.

How do we know you don't support terrorism yourself?

Hi Naughty pages,

First of all, I"m sorry it too you so long to get through to our live chat. I have already mentioned this to our customer support.

As for the p2p payments, you shouldn't have a problem receiving funds. I'd like to pass you on to one of our account managers. Please PM me your email address so we can see what we can do to solve this. This is a valid point - thanks for bringing it to our attention.

Let me quote myself and get it answered straight, why do you mislead your customers?

Hi bigluv,

I think it's important to see the whole picture here. You are only comparing certain fees that we have that others don't. But looking at the big picture, we have no annual fee, and definitely not $45. We don't charge anyone upfront for payments they haven't made. Our monthly fees are only charged when you actually have money in your account - no money = no payment, and if you reach a certain amount of activity, even that fee is reduced to $1.

We have a pay-as-you-go fee structure. We issue and send you a card at our own risk - you pay nothing for this service. We don't believe in people paying for a service they don't receive.

Neither you nor any partner pays a percentage of the load. When there is a p2p transfer, there is a processing fee that is a percentage, however. As for withdrawals, there isn't a percentage fee here either. There is a foreign exchange rate, of course, but this is everywhere you would convert currency, and our fees are lower than average, and there is the ATM fee. Withdrawing from an ATM is always more expensive when it isn't in your own currency - and even if it is, there is always an ATM fee. Using the money at a point of sale is definitely the best way to use your card.

Sid - generally speaking, anyone can load a card. I can't tell you the specific reason your loads were rejected - you should have received information from our support staff if a load didn't go through. If you haven't contacted them, you definitely should.

Hey BigLuv,

You can read right? DID YOU READ YOUR CONTRACT WITH Payoneer?

Only a fucking assclown would complain about shit that was right there in black and white.

If you can't read a contract or understand the words in the contract, DON't SIGN IT!!

there are no PM's here... I will email you my Payoneer email account...

So all balances are in USD but when I use ATM in the US I get charged cross border fee?
Paxum doesn't have any cross border fees? Don't they use the same bank as you do?
So you don't have annual fee, but you have monthly fees, activation fee, immediate load fee (what ever that is). This is not cheaper at all if you use this card few times a month. Sure if you balance is zero you're the best card to have, but if you use it on daily basis its a highway robbery.

get real man, you know as well as anyone that no one reads those things.

interesting reading, used them, but ............ not interested anymore.

I KNOW that's how it works, but if one doesn't read and still signs or click AGREE, then you can't really come afterwards complaining. Only illiterate morons would do that.


On a totally different note:
One thing I, as a keen Payoneer user, absolutely HATE, is the total un-disclosure of the fees. There seems to be different fees depending on what sponsor is paying me. With some each load is $1, for some it's $2 and for others it's $3 and then a few more bucks for instant load. Why?

Show me a calculation, with say 5, 10, 15, 20, 30, 40 and 50 transactions per month, then we can start talking about who's the cheapest and who's not.

I have contacted Payoneer staff, and Pearl Levy in particular but the reason was NEVER given, it just says that Payoneer security decides on their own if its allowed or not.

So, generally speaking load.payoneer.com does NOT work as advertised.

Take action.

please refer back to my previous post as my concern went unanswered

Hi Adraco,

The fees are NOT hidden, but we try to accommodate our partners, and if they decide to eat the cost then the loads are different. But we usually charge a flat rate of $5 instant load or $2 for a 2 day load. If it?s cheaper than that, then it's a bonus for you that the sponsor took the cost upon themselves.

About the calculation per transaction, it's very hard to do, simply because each partner is different, but I can say that I would advise you to use your Payoneer card in a way that would minimize your costs. Instead of withdrawing $100 at a time, withdraw the $2500 limit (or whatever smaller amount you'd like). That way you aren't charged the ATM fee multiple times for, ultimately, withdrawing the same amount of money. For what it's worth, in most countries you pay a fee for each withdrawal from an ATM in your regular bank account, so in general it is best to make one $300 withdrawal rather than 6 $50 withdrawals.

The way you use your account is very important in choosing what type of payment system you want to use. If you know you make a bunch of small transactions (withdrawals or payments), then maybe a $45 annual fee (plus a few other small fees) is the best for you. However, if you can use your card in a way that you minimize your transactions, the $2 monthly fee (ONLY when you have money in your account), plus a couple more transaction fees will end up costing you a LOT less than a flat annual fee.

Also,it's worth mentioning that if you perform a certain amount of withdrawals (any type of spending transactions) per month, we reduce the cost of each transaction to $1 - this is automatic.

Pristine - what was your banker's answer when you asked him the same question? ;-)

I have to say that Talia is definitely getting a mini-trial-by-fire experience here

@talia: you're handling it well. Welcome to GFY

i think 11 days should be sufficient if you wanted to answer this question.

so i assume the answer is "because it makes us money" - because you speculate most people don't want to wait a couple of days

100..... :)

Actually, the adult boards are the only place where we see this complaint about the 2 days it takes for a payment to get through. In almost any other case - checks, transfers, ACH, etc., it usually takes more than 2 days to get your payments. Here we do it a lot faster than traditional methods. We offer you an option to get it even faster, of course, which is a bit more expensive, and in most cases people don't have a problem waiting for the 2 days or paying the extra $3 to get it in a couple of hours.

That said, I want to let you know that I am reading all of your comments on the forums, and your feedback is very important to us. As Payoneer is growing rapidly, we are debating creating specific fee structures to fit different sectors, including the adult entertainment industry specifically.

Our business is based on serving our users, and we are working hard to fit the needs of the widest base of customers possible. Please know that communication is very important to us, which is why I am now part of the company, and, like I said previously, I am here to answer any (related) questions you have about our service.

I'd like to mention, though, that it is important to compare the entire package between one company and another. Payoneer does not charge a $45 annual fee - or any annual fee, for that matter. We don't even charge a monthly fee if you do not have any funds in your account. It's literally pay as you go. We will not charge you up front - we only charge you when you start using your card, meaning we take a risk by issuing and shipping our users a card. We have no interest in charging you before you've earned any money, only when you do.

Thanks. I can handle the heat, I just take it out with sport at night :-)

for me you are not competing with checks, wire or ACH - you are competing with Paxum, CashX and Paypal. And you are slowing down a process that technically takes seconds.

but of course it's nice to earn interest on money that sits in your account for 2 days (adds up after a while) or compensating the "faster" service by having your clients pay for that.

but ok, question answered.

Mothefucking A, mang. I agree 110% on slowing down the process.

Talia, in understanding that you can't speak specifically on a relation you have with any of the sponsors, I know the good friends over at VSEX.com tried to get setup with you but apparently Payoneer dragged its feet on and on for months resulting in nothing happening.

Since VSEX is an exceptionally good program, I would still like to get paid by them via my Payoneer card. Is there any way you could help make this happen since it seems like the process has stalled?

I guess $45 annual fee is your ace of spades in this. I keep hearing "we don't have annual fee" over and over again.
You are missing the point here. Its about efficiency and usability. I want to have a card that works for me as much as it does for you. if I get slammed with huge fees withdrawing my money $300 at time, I want to see some other options. So far, I don't see any.

Hi guys,

About VSex, it isn't our policy (for obvious reasons) to disclose any negotiations or meetings with any partners - current, potential, or past. Unfortunately, at the moment they are not one of our payments, so you cannot receive payments for them on your Payoneer card. If this changes in the future, of course we will let you know. You should also talk to the people at VSex and maybe have them speak to their contact at Payoneer again.

Raidercash - no, the annual fee isn't our only selling point. Like I did mention before, a lot depends on the way that you use your card, and it can be as efficient as you'd like it to be - it's open to you choosing how to use it. Instead of making a few small withdrawals, you make one large one, avoid multiple $2 fees per transfer, and avoid multiple ATM fees. That said, we have a few announcements coming up fairly soon that could make you pretty happy (which I can't get into yet). For now, what I said previously stands - making large withdrawals at once will make everything cheaper and more efficient - making 1 withdrawal of $1000 at a $5 cost is way cheaper and more efficient (time and money) than multiple withdrawals for $2 a pop.

Er, I meant they aren't one of our partners. Ooops.

Hi! Welcome to the board!
Im using Payoneer since Sep/2010 but I had the card 2 years before.

I always supported Payoneer, but the only thing i cant 100% understand is the crossborder fee.

Everytime I withdraw $1000 in Argentina, I get charged for $1040 +/-. Ok, this is the crossborder fee plus withdraw fee plus my network fee of $4.- ... I can understand the crossborder fee charged to withdraw money outside US by MasterCard...
Can you explain me why I get charged this crossborder fee when I use my Mastercard online?
My balance is charged about 1.5/2.5% everytime I spend money at GoDaddy, or just pay my hosting fees, etc.

For ATM I see this fee in most Mastercard branded debit cards, but its the only processor where I get charged as "crossborder fee" for shop online.

Hope you can give me a reply to clear this out. Support never replied me why.

Thank you
Damian

Another cluster fuck in the making.

I do not have any ATM machines that will let me get more than $300 at a time. I think its a usual limit for atm machines in the US.

This is where you are wrong. They are charging cross-border fees on ANY purchases made outside Belize (I guess). Even if you use your card in the US !!!
So your balance is in US dollars, transactions are in US dollars, but when you use the card to buy things in US dollars they still charge cross border fee.

I had the same problem for years in Argentina because it was the max limit per transaction.
Did you try with citibank atms?

I have friends withdrawing at 1000 per transaction in US and other countries, but when they use only Citis Exclusive ATMs. Hope you can get more money per transaction to make fees cheaper!

bolsex

It makes sense! but Paxum Bank is also in Belize. I think there are a few cross border fee on ATM but NOT in online spending.

I spent several times using my paxum card. It was charged the exact amount of the transaction and the Fee was charged separately.

Thats right, there are no cross borded fees with paxum card and they use the same bank in belize. Thats why I don't buy that BS about those cross-border fees.

Exactly! That's why I won't even bother to comment Talia's response to my intial post :pimp
Everything's pretty obvious to me...

Looks confusing..

thanks for confirm that no cross border fee with Paxum. I cant determinate that because in Argentina a few network fees apply so I will NEVER see the exact amount on the balance.

Waiting for reply from Talia

Hi everyone,

May I ask you what partners you receive payments through Payoneer with (or did?) :-)