I don't think its unreasonable at all and it does not give me any reason not to trust them. Like everybody else, they have to optimize for themselves. In Visa and Mastercard's eyes, your CCBill sites belong to CCBill and your transactions are their transactions. They have been in the business of keeping Visa and MC and acquiring banks happy longer than most of us, and it would be reasonable to suspect that they are better at it than most of us.

They make their money by managing that relationship and pimping it out to you, so at some point you are going to have to let them or somebody else handle their business their way.

You are being way to reasonalbe here. Go away. Hahaha! Great points man, and all that IS taken into consideration before I go posting threads like this. :)

Can you please post some screen grabs from your CCBill account? This is very disturbing data and deserves a thorough going through.

Having said all that though, you might want to try setting up with Netbilling, they are fine with startups and you can set all your scrubs manually or bypass them altogether if you choose (not recommended unless you know your affiliates well)

Interesting, didn't know that. Can you set the scrubs for each individual affiliate? That would be interesting

Yep, and I have seen some go out of business by getting their own merchant.
Sometimes spending a little more money for a lot less stress is worth it.

I have seen BOTH sides of this, and each have pro's and con's, and those also change depending on the company.

Really! I don't see it in my admin, but that would be kinda awesome.

:thumbsup This is a smart man who has done more in and for this industry than most here have any idea of. You'd be wise to listen to him :)

I'm thinking the same at the moment.

What I do is have a trusted group and an untrusted group, for the trusted group I disable fraud scrubbing in the tours that are assigned to their enabled programs in Nats.

For the untrusted group the fraud controls are up. So it's not a feature of the netbilling gateway that I know of, but combine that with nats and you can do it.

In both cases I try to follow up and review transactions every 24 hours and void anything I am not comfortable with before the batch submits. On top of that I have the toll free # Netbilling assigned to my merchant account in the descriptor so if customers have billing issues we can hear about it right away and take care of it.

Fitty .........Here We Go Again :Graucho

Hey Woj, how you been?

Interesting, thanks for the info.

hacking !

I've seen both sides too. Usually the ones that had issues having their own merch had issues because they were up to no good and the bank blows up.

We've used Netbilling for years and they took a ton of the stress out - now I know CCbill is a great company and great people started it so I am pro ccbill all the way - but Netbilling did the same level of "headache removal" as CCbill, including helping find merch banks. So all things being equal except one, more money, is what I am pointing out.

In a glutted market with every single margin being critical like TMM said, a few points extra anywhere you can find them is crucial... at least imo.:2 cents:

Thanks for your posts in this thread Far-L! I love it when GFY-ers make more and more sense. LOL

Netbilling along with NATS, incorporating CCBill, Epoch and Zombaio.....hmmm.... :thumbsup

Ok, I hear you but to counterpoint...

1. You have been busy building sites and getting traffic. Perhaps if you backed off on building the sites to focus briefly on getting your own merch acct. you could make more money on less effort than you are investing now.

2. Everyone is different. Just because Robbie had issues doesn't mean you will. Just ask R_n L_v_y. Where there is a will there is a way.

3. Talk to Netbilling sometime. They can talk banks with you and address those concerns. Mitch has personally come to this board on numerous occasions to say he can help find banks for people - even with relatively tiny sales volumes.

4. You can automate most of the stress with checks though I guess you would still have to sign checks but even that is possible to rubber stamp with a sig. I don't think that will cause carpal tunnel syndrome until you are putting out thousands of checks per day. You can still of course use ccbill, epoch, etc. in your cascade.

5. Kind of ironic that you are saying this last one in a thread where you are calling CCbill out publicly for assumed irregularities. Your affiliates really are putting their trust in you and the way you run your company. If you run your company in a way that makes more for your affiliates without screwing your surfers then that is what they will have the most faith in.

All I am saying is some people like it simple.
Some like to squeeze every penny they can, and should.
One example is, does netbilling, Figure, Print, Mail your affiliate checks? A stamp alone depending on membership price, can be 1-2%.

The people I seen go out of business, did not know how to handle chargebacks, and when you get hit with those, the fines and such, ouch. Can the still be there with CCBILL, yeah.

Some companies just did not take in account all the extras that you have to pay for with you own merchant account. These companies, also do not take advantage of Emails, member area sales, crosses and so on.

Just saying, amount of signups are not just one factor to look at for a merchant account.

Honeslty I believe in the multiple cascading, nats or mpa3 with lots of tracking, if done correctly.

Oh I completely forgot.
MisterPeabody, someone pointed out that epoch does now do splits.
OR
On Epoch join pages you can charge a little more??
Nothing has to be the same price, I have ran a lot higher rate on typein traffic join pages.

Glad to see this perspective because coming here to gfy to call out the so called #1 billing company in the world is extremely brave and noble especially if you have the goods.

The problem is one will never get the kudos, or respect deserved for pointing out and questioning "irregularities" to say the least.

Your affiliates do trust you and expect you to give them the tools to succeed..and thats why it is mega frustrating to have affiliates sending you traffic and having no sales consistency whatsoever.

Mr. Peabody is very good at expressing his concerns and in my opinion always gives the benefit of the doubt.

With all due respect and honesty...these threads are no different today than they were a year ago..its the same bizarre phenomenon, the same tired public relations script.

In this day of business warfare, and no matter how silly and lighthearted you take your business it still is warfare. If you are successful at what you do, somewhere there are others plotting against you, to take you out of the equation.

Thats just reality, and if you don't think there are good motivations out there for certain accounts to be "Misrepresented" than you are in naive.

We also have been around the block with merchant accounts, processing companies..and the bottom line is we all place others on the cash register so to speak to collect our funds.

I have been taken by 3rd party companies, and I have been taken by merchant account companies.

Maybe its bad luck, maybe its jealousy, maybe its greed, maybe its just straight ruthlessness.

I also understand this undeniable truth...if and when the time comes for billing companies to have to "shave" to stay in business you,them,us,and we will be the very very last to know.

There is no acceptable excuse I can think of to deny a customers transaction when they have funds on a good card and want to transact.

I ask a direct question about what would cause a 200% join form percentage no one on here can say its normal...ccbill says it is "inaccurate" but I am labeled paranoid for asking about this bizarre stat?

Maybe if 200% of the revenue would show up from 100% of my approvals then I too would be in high roller status again? Ya think?

Yes, I see that Epoch does splits now. LOL Makes CCBill's position a little weaker then, yes? :)


I responded to many of your points before you made them in an earlier post. LOL But i agree with you. These last 2 sites are my last ones until summer's end and I plan to spend May-August addressing many of these issues (and others). When you're one person you have to multi-task and prioritize. LOL

Oh - and Point #5? I agree affiliates will be happy when more revenue comes their way but I also know many affiliates like CCBill (being able to add sites and merge checks, etc) and CCBill's stability was a major reason I chose them from the start. Now that I've grown from being a pure "amateur" to, well, whatever I am now, it's time to expand my processing choices. :)

I'd like to point out that at relatively lower sales volumes, a merchant account isn't that much cheaper. Once you factor in the extra gateway costs, support costs (you do your own billing support now), and yearly fees for ssl and pci compliance, you aren't really saving that much money, and are creating a lot more work especially for a 1-2 person company. The big third party billers are keeping their rates competitive these days. :2 cents:

Hey There,

So I was skimming through this and said to myself "Let me see this guys site". Went to mrpeabodysworld and started clicking on your different sites to check them out. When I click on your thumbnails to go to one of your other sites, I randomly get this error:

There seems to be an error in processing your request. The information below will help in determining the cause of the error. If you are sure you have done everything correctly and this error persists, please contact [email protected] for further assistance.

Internal Error

Sometimes after 3 or so refreshes I would get to the site, if I refresh the peabody site and click on the same thumb, someitmes I would get that error page again, sometimes I would get the site.

I will post screenies of 4 or 5 I went to that threw this error.
I don't know if you are playing with something right now, either way hope its of some use.

Well, that's disturbing! LOL Thanks for doing this tho, and for posting. I went through www.misterpeabodyworld.com just now (in a panic) but everytime I clicked on a thumb it was fine. Cleared cache, etc. I know sometimes within the Members Area this could happen, which is rare, so I checked that, too: everything's working fine on my end. LOL

Also, I would see a drop in traffic if this were a prob. But do post some screenshots and I'll triple-check. Thanks again!

If you could please email those shots to me. I have an idea but would certainly like to take a look. Thank you.

I just tried it again and it isnt happening, but if its randomly doing that throughout the day it may be cause for your drop in sales.

http://img689.imageshack.us/img689/8408/81426076.jpg

http://img846.imageshack.us/img846/6210/52828067.jpg

http://img842.imageshack.us/img842/6282/11981201.jpg

http://img59.imageshack.us/img59/3449/30858638.jpg

you can see from the screenies that each tab is from a different url.

Some thumbs i clicked went to a site, most went to this error page, after like two refreshes the error page would go to the site it was supposed to go to but someone prob wont refresh a dead affil link multiple times imo.

Best of luck.

Sorry Paul, I did not see your request until after I posted

MisterPeabody,

We recently implemented the ability to split payments so we are happy to accommodate you.

There is a simple form to fill out and the change will implement for the following payout. Since you have already made this request in the past, your form is already present in EpochStats.

Anyone else who would like to split payments should contact your account rep to make the request or write to [email protected].

Have a profitable day. :thumbsup



.

No worries, thank you for the links! We are looking into it right now.

Thank you VERY very much for taking the time and attention to notice this and post this man!! I think I owe you a few drinks. :)

I have not seen this before, these error messages, nor would I because I don't spend time clicking around my own network. LOL

PaulK - let's get on this brotha!! :)

I know CCBill has been implementing a new Admin ("Beta") and I have noticed strange form data, hits, percentages, etc, and did consider this as part of the "problem".
Example: I went to add a biz partner to the 'custom emails' in their sub-account four days ago. I've done this many times so know the proceedure. But then I got an email from this biz partner asking why he was receiving notifications from my network for ALL sites (except his). WTF? So I check and, sure enough, his email wasn't added to HIS sub-account but rather to my ENTIRE NETWORK (main account). LOL Now of course I did not do this. Now this new partner of mine has seen ALL my sales and his site, which went live only a few days ago, has not seen any sales yet.

Embarrassing? Potentially damaging to our new relationship? Sure. CCBill's "fault"? Absolutely. How did this happen? CCBill doesn't know. What can I do about it now? Nuthin'. LOL So there ya go.

Awaiting your research into these issues PaulK! Thanks. :)



Thanks Rand - already on it with my Epoch rep. :)

One of our satellite servers was returning an error. The issue has now been resolved. Please try again and let me know if you have any problems. Thank you.

Email sent to you Paul. After investigating through my stats and server stats this issue has been going on for more than a year. Details in email. Thank you.

Thank you sir. I have received your email. I believe the two issues are unrelated as this particular error has not been occuring for more than a year. I will get back to you shortly.

Thanks Paul - I agree, they may not be related but the points I made in my email may help explain things further, or at least provide some clues. :)

Thanks for looking into all this Paul.

I am with you and am looking into all angles. Thank you for your patience sir.

As near as we can tell the error posted in those screen shots was intermittenly occuring for approximately 3 hours.

Well, that IS good to hear. LOL Now let's figure out why my sites are performing so poorly lately with CCBill. :)

NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS NATS

Your affiliates will thank you.

Are you saying NATS? I don't understnad. :helpme

I think he might be trying to imply that, lol.

And, once you get a look at NATS 4.1, I bet you won't be able to put it off any longer. :winkwink:

This is why I love you John, you're like my weed dealer: "Here, try the Kush, the Kush baby, the Kush..."

Then suddenly I'm smoking NATS all damn day. LOL :)