50 out of focus chargebacks

I could face permanent exile from GFY if I post it again.

So instead, here's Alex showing off for his fans at the Zoo.

Well, this thread sure degenerated quickly...

Just as an FYI: It's illegal to share your card holder information with a 3rd party unless otherwise specified in your privacy statement.

There's also something else wrong with this idea. Imagine the customer who's chargeback was valid. His password didn't work, or he didn't like the service he bought and wasn't granted a refund or didn't know how to get one, etc. Now this "good" person is going to get phone calls from a 3rd party from another country to pay for something he had every right to charge back in the first place?

Sorry Sabrina but there is no way we would use your service. It sounds way too risky.

And besides, there are lots of ways to keep your chargebacks low:

- Know your customers
- Make it very easy for your customers to contact you. (Get a 1-800 #!)
- Offer your customers credits & refunds if requested.
- Offer the credit FIRST, ask for the explanation SECOND (It shows you're cool)

You'll keep more customers longer, and Zombaio_Tomas will buy you a beer at the next expo.

That is a fact! :thumbsup

Be very clear with where the customers shall call if they're experiencing problem. Post out the third party billers phone number if you don't have your own support line. The cardholder will only go direct to the bank if there is no other contact ways.

Best case we can convert a costly chargeback to a free refund or even a happy converting client, just by being clear!

**********, we should write a chargeback white paper together :D

Free beers on me on XBiz LA for everyone working hard to get the chargeback ratios down!

Warning! Warning! Warning!

Scam Alert! Scam Alert!

Feel free to send the responses via the email in my sig if you don't for some reasons want to share them here.

Did you say FREE BEER ?? Booking flight now :Graucho :drinkup :drinkup

no offense , but i asked you if YOU passed along affil id's to sponsors, without this it would be impossible to credit affiliates.

I am assuming you currently have customers correct ? Do your customers pass along affil id's to you ? do you pass them back ?

I would advise people to be very careful before giving out customers details. This could be a phishing exercise.

Phishing is when you are sent a link to a site that looks like another site to try and trick you into entering in your username and password. It's done on email, or sometimes a messenger client. Not an entire company. It's a play on the word fishing.

Well done for trying though.

http://infect.c64.org/gallery/albums...fail-stamp.gif

love this font

I have over 7000 chargebacks a month. I would be a very rich man if that's the case. So you can contact me.

you can reach sabrina at [email protected] :2 cents:

No its not.

The aff id that sent the user is in saved in nats database

LOL you truly are clueless.

Anyway, collecting charge backs is ridiculous. The bank has already determined that the charge isn't valid. If a bill collector calls you, tell them to fuck off. It's not like they can sue you and win.

A judge would laugh except in extreme cases of fraud and/or abuse.

I see you subscribed to BigFatFags.com but after downloading five video you did a chargeback? We will be suing you for $1000.00 and you can tell the judge or you can just pay $29.95 now.:winkwink:

Here's a simple technique that HAS worked well for the "gee honey, I don't know how this charge for midget porn got on our CC" chargebacks:

email the customer asking nicely about it if they haven't emailed you already.
Look in the Received header to get their IP.
Compare the IP from their email to their IP in Strongbox or similar.
If you see that the IP the emailed from is tne same as the IP they logged in from, you're gold.

Whois their IP. It's best if they logged in from work.

Knowing that they DID log in to the site, check the logs, or just the Strongbox report.

Send them a nice email, telling them not worry because you have identified the internet address of the person who some their card and used it to watch "babysitter footjobs" and "geeks take strapons in the ass".

Don't worry, you say, we've identified the thief as someone at ABC Widget Inc. Tomorrow morning we'll send all of the relevant server logs to the tech department at ABC so thet can look up the IP address to see which of their employees some your card and used it for porn. We'll also forward the IP address to the local PD so they prosecute the ABC employee who stole the card.


When the IP does match and you can name yheir employer like that, it normally takes about five minutes for them to remember that the ABC employee watching foot brutish videos was them. No need to contact the IT department, they say, it's all been a mistake. They'll gladly pay for that strapon video. They just forgot they had watched that at work.

The same approach can work naming their ISP if they only logged in from home, but of course work is much better.

Again, this applies only when the Strongbox or other reports show the IP is at least from the same company as they connection they used to email you.

You're wrong. It was SkinnyHungTwinks.com but it was all fat guys so I charged back.

See what I mean?

Catching scumbags who buy access from work or school and then chargeback is FUN AS HELL. We do the same thing ("Thank you for your help! Sorry to bother you! We are collecting the server logs and will talk to VERIZON tomorrow. Police may visit just to get your statement and look at your computer, and ----").

can't be , i don't use nats

We want ALL of your chargebacks!
 

This board sure is an active one, though some of you have some strange humor. Here are some quick replies. See you all next week.

We want ALL of your chargebacks!
 

Hello Fletch. I look forward to seeing your work.

********** you offer some good advice to those willing to change the way they do business. You also make some wrong assumptions. It is the program sponsors responsibility to filter out valid chargebacks triggered by unhappy members or affiliate fraud or very obvious circumstances where the card was stolen. The agency attempts recovery on debtors that appear to have committed "friendly fraud".

We want ALL of your chargebacks!
 

No offense taken SmokeyTheBear. I admit I misunderstood you question, but my answer remains the same. You will need to check with your program sponsor. We are able to carry over and track all of information a client is willing to give us, and as applicable by local laws.

Marlboroack what company are you with. I am in talks with two companies now, and they dont have nearly the number of chargebacks you do. You are welcome to contact us here.

What agreement you are obligated to with your bank, and what the law allows is two different things. I am sorry Epitome but you are misinformed.

LOL "Sabrina" you have no shame, you going to ignore the fact that you been out'ed and are Alex doing the posting, and you just going to keep on like nothing happened.... idiot.

Hello GFY

How is business for everyone?
Any questions for me regarding the chargeback recovery process?

Sabrina

Did someone in this thread offer free beers? I will take you up on that if still available.

Alex, try posting in a different style, then your fake nicks won't be so fucking obvious man.

You may as well post out of focus shit pictures no one is interested in if you carry on like this.

x

Might be worth removing the AUSTRALIA from your list of supported countries since such action here is expressly illegal under the Trade Practices Act 1974 as ammended

- Exclusive dealing and third line forcing (s47)

Also prohibited under regulatory schedules of the Competition and Consumer Act 2010

So, sorry Chargbacks, you can't do it in Australia, at all. It's not even a fine point of law, its 40 foot high letters flashing illegal.

Sounds like your company isnt doing things legally.

Let's check the list of red flags here.

1. ChargeBacks Ltd is the company name but no mention on the website of a company address, phone number, nothing to indicate where this company is incorporated.

2. Fake WHOIS info. Non working phone number.

3. Dodgy business plan. So many holes I don't know where to start. eg: Identity Thief gets a persons card number, name , address, phone number etc, racks up charges to all sorts of things included porn sites. Legitimate cardholder charges all these back. Enter Amateurish Chargebacks Ltd blundering in trying to collect a debt on the basis of a theft.

4. Deflective, aversion to answering simple questions by the rep or OP. This reeks of scam in itself.

Now add the NALEM connection, interesting co-incidence, hosting Chargebacks.co with some of Alex's sites and having an advertising connection as admitted to in another thread.

Anyone who falls for this muck deserves to be scammed.

Thread Fail.

I think this is a successful thread. We now all know to avoid this "scheme" rather than it slithering in to rob unsuspecting webmasters before being outed.

Funny how quiet Charrgebacks has become.

how bout the fact you arent PCI compliant and have no right advertising services that you cannot legally provide?