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-   -   You thought CCBill was bullshit before? This takes the cake. (https://gfy.com/showthread.php?t=1061531)

NETbilling 03-19-2012 10:39 AM

Quote:

Originally Posted by beaner (Post 18831783)
word... get a merchant account.

I list my phone number and site name (without the dot com) on the transactions.

I get calls but they are always taken care of. If you are serious then a merchant account...

with the right people

Is the way to go.

Correct... and save $ too

Camguy 03-19-2012 11:53 AM

Quote:

Originally Posted by signupdamnit (Post 18832195)
It's not a good idea to post customer information like this. It's likely against some sort of privacy law and I would be shocked if CCBill and Mastercard did not also have a policy against it.

Well I am going to do it again because it is becoming more clear now with the IP address in use, and the dates involved, that this person is not using his real name nor his real address so all privacy laws go out the window. This just adds to my disappointment with CCBill because it appears too easy for purchasers to type in anything for names and addresses and the transactions are being accepted anyway.


Signup Information:
USER: UAer6Yhu
Email: [email protected]
IP Address: 84.19.169.173
Phone: N/A
Credit card (MASTERCARD- BIN#523256)
Juergen Kreuz
Im Schnabelstal 7a
Furtwangen, XX 78120
Germany
AVS:
CVV2:
Stat: R
Retries: 0
Member Since: 2011-09-24
Chargeback on 2012-03-18

-This one for a hair under 6 months.
-Charged back one day following the first one.
-Same IP address.
-No known phone number for both

Anyway, it makes perfect sense now and this will get more interesting as it just adds elements to the issue with this particular guy. We know who this guy is. We learned of Eric Zimmerman last year, an individual who has been chillingly desperate to get the attention of one of our models. Eric is a freakishly overweight guy from Germany. From his pictures he looks to be sporting about 500 lbs of weight. Nothing new for porn I am sure when the occasional nut comes along all too interested in a particular model. If anything, I just feel bad for the guy. He tries so hard to gain the attention of a model we shot several times with last year, but in truth she does not even know he exists. I guess he is mad at us for not facilitating personal contact with her, and particularly mad at us for refusing to forward on his (what now might even exceed) thousands of emails to this girl, which we will not do.

As for CCbill,
1) AVS or CVV2 numbers are required to complete the purchase according to my settings and talks with CCbills reps under two different occasions to complain about it not getting checked. CCbill just can't get that right as evident by both fields being blank on both transactions.

2) Why is CCbill not matching names and addresses to the credit cards?

3) Why is not CCbill, in an effort to prevent fraud, declining all purchase attempts that come through via VPN's and proxies?

4) I don't really care if the process of challenging charge backs creates work for people at CCBill. It needs to be an option for clients, and CCBill will get zero sympathy from us.

Quote:

Originally Posted by Biggy2 (Post 18831749)
If you want to fight chargebacks, get a merchant account. Then you can also see what it's like to manage a banking relationship and risk in addition to everything else you do. I think someone at CCBill should invite you into their office for a day, since you seem to think you can run their company better then they can.

Where did I even once say that I think I can run CCBill better? Are you in a mood today? Or do you get off throwing bullshit into the wind that never existed just to see what reaction you will get?

As far as I know, this is standard industry practice. To me, you look a bit foolish going on a major rant on them. As for the $100k / year, that's small as fuck - especially in the world of processing. I want you to know that. You shouldn't run around like you are high and mighty, because you aren't.

Ah, I think I see it now. You ARE in a mood today and you ARE getting off by throwing shit in the wind to see what you can stir up. Troll harder. :winkwink: And while you are thinking up your next bit of crap to throw out there so someone is paying attention to you, you might want to look into that whole "reading" thing. Here, allow me to clear your vision. This one particular site nets over 100k per year. We have a total of 9 pay sites. All 9 are marginally as successful as each other and son, we have probably paid more to CCBill in fee's this last year than you have earned in the last ten years combined. Just because I did not drop my resume here for your personal approval does not mean we have nothing going on. You appear like an ass making statements to the effect of that YOU want me to know because YOU say so. As if you know what I am and what I am not.... But then again, I guess not a lot of people can expect too much from you to begin with. Don't you navigate the internet with Internet Explorer? Aren't you the same noob who admitted to using AIM? (AOL, is it NOT the internet for retards??) Aren't you the same person who admitted to being financially tied in with someone who was operating some bestiality sites? It looks to me in this thread here that you were already aware of his illegal activities and fine with it even before any money was exchanged. Then you only became 'not fine' with it after you found out this guy took you for a fool and jacked your money. You shouldn't run around like you are high and mighty, because you aren't. :winkwink:

Also, you just publicly released privacy info around an end user on a public forum. You may think nothing of it, but that's pretty bad. I think you need to check yourself.

And what "privacy info" (sic) was it that you saw me post? You are not exactly someone whom we could say is the brightest bulb here, huh. Do you see above anywhere that I mentioned that these (2?) people were subscribing to MAMBLA MEMBERS UNITE (<--- Now THAT is a a site that earns annually ten times more than ANY of my sites!!) No, you see nothing of the sort. I can see you are new to this so allow me to share some knowledge with you. When a subscriber turns out to be a dirtbag subscriber, it sometimes becomes the nail in the coffin that shuts down this dirtbags practices when his information is posted and other webmasters can look for like instances or issues of relevance in their membership records. I can personally attest to the effectiveness of this practice as it is one way I myslef have seen a notorious cyber video pirate get snared and had his ass handed to him. I hope this helps you too someday should you ACTUALLY find yourself to be in the adult online business. In the meantime, you just got checked. :321GFY


xNetworx 03-19-2012 12:09 PM

"We have a total of 9 pay sites. All 9 are marginally as successful as each other and son, we have probably paid more to CCBill in fee's this last year than you have earned in the last ten years combined."

:error:error:error:error

OneWhoKnows 03-20-2012 08:45 AM

Quote:

Originally Posted by Camguy (Post 18832803)
All 9 are marginally as successful as each other and son, we have probably paid more to CCBill in fee's this last year than you have earned in the last ten years combined.

:1orglaugh:1orglaugh:1orglaugh
You just got owned. Next time better check who the guy is when you post stuff like that. FYI, Biggy owns FuckYouCash, BoyProfits, SoloGirlWebmasters and... damn, what was the name of that other Program with the legal GF content?

So I'd say he pays more in billing fees this year like all your site's net income in the last 10 years. But nice try, dude :thumbsup

porno jew 03-20-2012 08:48 AM

enjoy getting sued.

xNetworx 03-20-2012 12:08 PM

Quote:

Originally Posted by OneWhoKnows (Post 18834450)
:1orglaugh:1orglaugh:1orglaugh
You just got owned. Next time better check who the guy is when you post stuff like that. FYI, Biggy owns FuckYouCash, BoyProfits, SoloGirlWebmasters and... damn, what was the name of that other Program with the legal GF content?

So I'd say he pays more in billing fees this year like all your site's net income in the last 10 years. But nice try, dude :thumbsup

This ^ . People need to do their homework before calling out others for being beneath them... or they might just look like major asshats. CCbill is awesome. Quit crying about a chargeback.

mayabong 03-20-2012 12:09 PM

I love ccbill so far.. although their interface is slow.

KillerK 03-20-2012 12:33 PM

CCBILL OWNERS

Be happy you were only screwed for a little, that you didn't get owned by
any of these in the past, iBill, Epoch, DMR, Websitebilling, epassporte

xNetworx 03-20-2012 03:02 PM

Quote:

Originally Posted by KillerK (Post 18834897)
CCBILL OWNERS

Be happy you were only screwed for a little, that you didn't get owned by
any of these in the past, iBill, Epoch, DMR, Websitebilling, epassporte

lets not forget the scamming cunts at GloBill

brassmonkey 03-20-2012 03:26 PM

paypal refunded on me without telling me was a year and a half after the i sold an item

Dirty F 03-20-2012 03:28 PM

50 chargebacks.

iBill 03-29-2012 11:25 PM

Well if your not happy there, you can always go back to the grass roots and try us.

Ann-Angelcom 03-30-2012 12:17 AM

I said it before and I'll say it again. The only reason this happens is because guys like this give a fake number and many times an address. In other words they know you can't find them. If ccbill cared and wanted to take steps to help their clients they would implement a system like google has that mandates you verify your number or address by having the system text you a code. This will stop much of piracy and fraud because you will finally know who your clients are. Do you really think these people would have the balls to do what they do if you know where they really live??? It's so simple and such a simple system to put into place. Why the hell doesn't someone do it!?? A little boycotting and you will see how fast they will start worrying about their clients more. Or when the competition (netbilling) picks up the ball and suddenly ccbill has to start caring. Only then will they act. So what are you waiting for netbilling? Set it up and everyone will use you instead of ccbill.

bean-aid 03-30-2012 12:31 AM

Quote:

Originally Posted by iBill (Post 18852890)
Well if your not happy there, you can always go back to the grass roots and try us.

I thought you guys were on the *do not contact* list... anybody??

DWB 03-30-2012 02:46 AM

Quote:

Originally Posted by PornoMonster (Post 18830689)
DWB HAHA at the $5 on top! Love it!

For a grand total of $20. :)

iBill 03-30-2012 09:32 AM

Yes, we were removed from that list once we proved ourselves over the past three years.

Quote:

Originally Posted by beaner (Post 18852943)
I thought you guys were on the *do not contact* list... anybody??


MikeSmoke 03-30-2012 05:47 PM

Quote:

Originally Posted by Ann-Angelcom (Post 18852932)
I said it before and I'll say it again. The only reason this happens is because guys like this give a fake number and many times an address. In other words they know you can't find them. If ccbill cared and wanted to take steps to help their clients they would implement a system like google has that mandates you verify your number or address by having the system text you a code. This will stop much of piracy and fraud because you will finally know who your clients are. Do you really think these people would have the balls to do what they do if you know where they really live??? It's so simple and such a simple system to put into place. Why the hell doesn't someone do it!?? A little boycotting and you will see how fast they will start worrying about their clients more. Or when the competition (netbilling) picks up the ball and suddenly ccbill has to start caring. Only then will they act. So what are you waiting for netbilling? Set it up and everyone will use you instead of ccbill.

They don't always use fake info. I have the same guy, uses either his real name or his mother's real name, same address - has been joining and charging back for two years to my site and other smoking sites. CCBill can only ban based on his email address, so all he has to do is get another hotmail or yahoo account, and off he goes, signing up again. I ban him by IP number from my servers, he changes his IP number, and keeps going. I still can't understand why CCBill can't ban by name or address. (They say it's because they don't want to ban other people with the same name - but it's a unique name and they're well aware of what he does.) I now check every single signup when it comes in and void him every time --- but he still gets through at times, and his chargeback batches total hundreds of dollars at a time..........

LushBoobs 06-18-2012 06:47 AM

I don't chime in all too often but I've had a good expereince with ccbill, granted a few long term chargebacks occurred and they sucked but.. before I was with them, I WAS WITH iBILL and lost everything - and more. If i haven't made it clear how much I lost from ibill stealintg 100% of the sites revenue for over a year and baiting us all to stay so we could keep our rebills AND supposedly get paid back (not ever) I'm still paying for what ibill did. So.. if you don't mind my saying - compared to ibill, ccbill rules. seriously, you people are so fucking spoiled.. you don't even know it.

LushBoobs 06-18-2012 06:51 AM

Quote:

Originally Posted by iBill (Post 18852890)
Well if your not happy there, you can always go back to the grass roots and try us.

great - can I get paid back the thousands of dollars and damages you guys owe me? now that you're back and all.

OldJeff 06-18-2012 07:23 AM

Here is a sample for High Risk to examine when they think you can challange a chargeback:

High Risk Merchant : This person used the site.

Card Association : Fuck you it is a chargeback

High Risk Merchant : But here are the log in times and dates.

Card Association : Fuck you it is a chargeback

High Risk Merchant : They downloaded all this content.

Card Association : Fuck you it is a chargeback

High Risk Merchant : But this is legal theft.

Card Association : Fuck you it is a chargeback, and we are going to charge you an extra fee

EukerVoorn 06-18-2012 07:35 AM

Quote:

Originally Posted by LushBoobs (Post 19011405)
I don't chime in all too often but I've had a good expereince with ccbill


You run a file locker? :1orglaugh

F-U-Jimmy 06-18-2012 07:43 AM

Quote:

Originally Posted by iBill (Post 18852890)
Well if your not happy there, you can always go back to the grass roots and try us.

Looks like ill have to revive my Why you should not use IBILL thread that i bumped for two years ? Fuck off IBALLS

F-U-Jimmy 06-18-2012 07:55 AM

Quote:

Originally Posted by beaner (Post 18852943)
I thought you guys were on the *do not contact* list... anybody??

No one is going to contact Iballs with their history, no one with half a brain anyway!

Ron Bennett 06-18-2012 08:33 AM

Quote:

Originally Posted by brassmonkey (Post 18835220)
paypal refunded on me without telling me was a year and a half after the i sold an item

Yep, that really does happen. Easy to challenge for sellers who keep their old paperwork / emails handy - usually sending PayPal the delivery confirmation (or signature confirmation if $250+) number and, in some instances, related documentation (ie. proof of shipment / mailing receipt, which can be very important, since tracking numbers after much time are potentially recycled / irretrievable on-line) resolves such issues.

As to why it happens, not entirely sure ... but from what I've read, very old charge-backs, at least in the world of PayPal, can be the result of bankruptcy and/or divorce in which the party charge-back everything under the sun seeking to reduce their credit card debt and/or raise cash.

BFT3K 06-18-2012 08:53 AM

Note to self: Do not offer 1 year memberships.

EukerVoorn 06-18-2012 09:38 AM

Contract for my merchant account in Holland says I need to keep records of transactions for 6 months maximum. Transactions older than 6 months can't be charged back. The bank once asked me about a 7 month old transaction, so I answered that it was older than 7 months and that under contract they weren't allowed to demand proof for this transaction from me and they answered that I was right and they apologized.

SiMpLe 06-18-2012 12:21 PM

Quote:

Originally Posted by NETbilling (Post 18831764)
CCbill is an excellent company and we often refer clients to them if we cannot help them establish a merchant account and processing with NETbilling. However, if you want more control over the processing, how chargebacks are handled, and for you to have the opportunity to dispute chargebacks among hundreds of other flexible features, we welcome you to contact us and let us explain everything that NETbilling can do for you.

Thank you, Mitch Farber

This.....

T34K1DD 06-18-2012 01:26 PM

To every single person who complains about ccbill, zombaio, epoch, <insert 3rd party biller>, GO GET A MERCHANT ACCOUNT.

Handle it yourself. That way you have nobody to blame but yourself.

SiMpLe 06-18-2012 01:45 PM

Quote:

Originally Posted by T34K1DD (Post 19012050)
To every single person who complains about ccbill, zombaio, epoch, <insert 3rd party biller>, GO GET A MERCHANT ACCOUNT.

Handle it yourself. That way you have nobody to blame but yourself.

This x2......

Major (Tom) 06-18-2012 02:50 PM

Quote:

Originally Posted by Biggy2 (Post 18831749)
If you want to fight chargebacks, get a merchant account. Then you can also see what it's like to manage a banking relationship and risk in addition to everything else you do. I think someone at CCBill should invite you into their office for a day, since you seem to think you can run their company better then they can.

Most billers don't fight CBs. They are too concerned with the other major issues around running a processor - like managing risk and their banking relationships. Lastly, if you look at how they charge their processing %, its based upon gross, so if they collect funds around fighting CBs, it makes no difference to them, nor to any processor. On that $137 that just got chargedback, they still probably charged you the 13.5 - 15% or whatever they charge on the original transaction. This is standard in processing, so you actually came out at a net loss. At the same time, the processor ate fees to the bank that you don't see, like a $fee per chargeback.

As far as I know, this is standard industry practice. To me, you look a bit foolish going on a major rant on them. As for the $100k / year, that's small as fuck - especially in the world of processing. I want you to know that. You shouldn't run around like you are high and mighty, because you aren't.

Also, you just publicly released privacy info around an end user on a public forum. You may think nothing of it, but that's pretty bad. I think you need to check yourself.


Summed up.
ds

2MuchMark 06-18-2012 03:26 PM

Quote:

Originally Posted by RazorSharpe (Post 18831878)
Erm, NO! Visa/Mastercard do NOT just grant a chargeback. There is a process. They card issuing bank puts in a chargeback request to the acquiring bank who then present the chargeback to the merchant (in this case ccbill). This is then approved or rejected. If rejected, the merchant will be asked for supporting evidence for the rejection which will then be passed to the issuing bank. If this is still not enough and the dispute is not resolved the transaction goes to arbitration.

I stand corrected.

NETbilling 06-18-2012 03:33 PM

Quote:

Originally Posted by T34K1DD (Post 19012050)
To every single person who complains about ccbill, zombaio, epoch, <insert 3rd party biller>, GO GET A MERCHANT ACCOUNT.

Handle it yourself. That way you have nobody to blame but yourself.

Good advice.

Stinger 06-19-2012 10:12 AM

Quote:

Originally Posted by Camguy (Post 18830261)
A person buys an annual sub for one time fee $137.00 (EU regional pricing) on 8/16/2011.

Weekly log ins all from the same IP address used to sign up, then 7 months later the subscriber does a charge back on 03/17/2012

CCBill, SEVEN MONTHS FREE ACCESS??? Are you guys for real?!?!

As we all know, CCbill's policy is to never ever challenge a charge back. Excuse given is, "It's costs more to challenge it than it is worth".

This was the last straw for me. Since day one CCBill has been nothing but a BS service.

From them telling me last year that I violated their "TOS" and so I asked them to point out specifically what it was in their TOS I violated so I could see it in writing and CCBill replying "well, its not exactly written in our TOS, BUT! We are under no obligation to inform clients about everything in our TOS" This of course I understood to mean they could virtually make it up as they go along and it was all contingent on which representative I was talking to at the moment. Several emails to the higher-ups about that issue all went ignored. Not even one person in the chain of command at CCbill bothered to even reply to one of my many emails. Incidentally, the video they claimed was in violation of their "imaginary make it up as we go along TOS", stayed online in defiance of their reps demand to remove it from the site.

And then, a few months back there was a two week period that CCbill's log in process malfunctioned. No matter how many times WE (CCbill live support reps) changed my password, the site refused to allow me access to my own account. CCBill's people changed the password for me several times, and for 2 weeks, even THEIR passwords would not allow me access to my own account.

And now this?

CCBill, you just lost a 100k+/year client (on this one particular site, but oh yes, all of my other sites will go too) unless you fix this. This is not how business is done and I think anyone else would agree. It's fraud, and you need to grow a spine and stand up for your clients.

I look forward to your response to this matter. Should you not fix this, this thread just became my permanent signature.



Strange No One as Answer you :(

AlCapone 06-19-2012 10:18 AM

Quote:

Originally Posted by Camguy (Post 18830261)
A person buys an annual sub for one time fee $137.00 (EU regional pricing) on 8/16/2011.

Weekly log ins all from the same IP address used to sign up, then 7 months later the subscriber does a charge back on 03/17/2012

CCBill, SEVEN MONTHS FREE ACCESS??? Are you guys for real?!?!

As we all know, CCbill's policy is to never ever challenge a charge back. Excuse given is, "It's costs more to challenge it than it is worth".

This was the last straw for me. Since day one CCBill has been nothing but a BS service.

From them telling me last year that I violated their "TOS" and so I asked them to point out specifically what it was in their TOS I violated so I could see it in writing and CCBill replying "well, its not exactly written in our TOS, BUT! We are under no obligation to inform clients about everything in our TOS" This of course I understood to mean they could virtually make it up as they go along and it was all contingent on which representative I was talking to at the moment. Several emails to the higher-ups about that issue all went ignored. Not even one person in the chain of command at CCbill bothered to even reply to one of my many emails. Incidentally, the video they claimed was in violation of their "imaginary make it up as we go along TOS", stayed online in defiance of their reps demand to remove it from the site.

And then, a few months back there was a two week period that CCbill's log in process malfunctioned. No matter how many times WE (CCbill live support reps) changed my password, the site refused to allow me access to my own account. CCBill's people changed the password for me several times, and for 2 weeks, even THEIR passwords would not allow me access to my own account.

And now this?

CCBill, you just lost a 100k+/year client (on this one particular site, but oh yes, all of my other sites will go too) unless you fix this. This is not how business is done and I think anyone else would agree. It's fraud, and you need to grow a spine and stand up for your clients.

I look forward to your response to this matter. Should you not fix this, this thread just became my permanent signature.

I'm going to go ahead and guess that your scrub level isn't high enough and you let some scammer buy a membership. Then you get mad when there's a chargeback. Is that CCBill's fault?

Stinger 07-04-2012 02:39 PM

What would be a Good Options for you Guy's ??

ExtremeBank_Adam 08-03-2012 10:24 PM

Quote:

Originally Posted by NETbilling (Post 19012304)
Good advice.

Netbilling for nearly 10 years now, and MUCH less chargeback rates than those I have with my CCBill sites. I actually dispute and win quite often when I get a CB with Netbilling. But, if I think it's fraud after looking into it, then I just eat it and let it go...

NETbilling 08-03-2012 11:19 PM

Quote:

Originally Posted by ExtremeBank_Adam (Post 19102358)
Netbilling for nearly 10 years now, and MUCH less chargeback rates than those I have with my CCBill sites. I actually dispute and win quite often when I get a CB with Netbilling. But, if I think it's fraud after looking into it, then I just eat it and let it go...

Thanks for the kind words Adam. You sure have been with us for some time. We provide as much transaction detail to you as possible to be able to go after the fraudsters. All the best to you!!

Thanks, Mitch

Ecchi22 08-04-2012 03:40 AM

Charge-backs sucks. I stopped promoting 2-3 programs because I saw my account have negative amount of money several months after I got paid.. lol!
What's the motivation on making more sales just to cover the chargebacks from the sales in the past? :)
I know it is not a program's fault, but it is still frustrating..

LushBoobs 08-04-2012 05:03 PM

I hate to say it but.. I'd rather take CCBILL with their 1ce in awhile chargebacks over IBILL - i guess you weren't around when ibill stole 100% of the revenue of every site their clients had - while we all still had to run them, pay for the production and get lied to by them - promising to pay us all back so we'd stay and let them take MORE money from us.

I never got a dime. wasted a year waiting for them to get it together, lost that year of revenue, went into debt to support myself and my site while still working for ibill for free.. lost all my rebills when I moved to ccbill and as much as that chargeback policy blows, they pay weekly, on time and they don't steal our money.

NEVER FORGET. because then you all are not grateful for what we DO have.. and bitch and complain about what.. a company who PAY US RATHER THAN STEALING 100% of the revenue, not 10%, not 20% or 30% ibill took everything for a LONG LONG TIME and bs'd us all into thinking if we left we'd never get paid - we never got paid anyhow. CCBILL FOREVER!!! they at least keep their promises.

LushBoobs 08-04-2012 05:07 PM

Quote:

Originally Posted by iBill (Post 18852890)
Well if your not happy there, you can always go back to the grass roots and try us.

no reply to my request to get repaid all the money you guys stole and promised to repay??!!

nothing? really? not a word? shocking.


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